Certificate in Customer Relationship Management in Logistics and Supply Chain Management

Saturday, 26 April 2025 11:20:42

International applicants and their qualifications are accepted

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Overview

Overview

Our Certificate in Customer Relationship Management in Logistics and Supply Chain Management is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to enhance their expertise in customer relationship management within the logistics and supply chain industry. With a focus on key concepts and strategies, students will develop a deep understanding of how to effectively manage customer relationships in a competitive market. Join us to gain valuable insights and stay ahead in this rapidly evolving field.

Enhance your career in logistics and supply chain management with our comprehensive Certificate in Customer Relationship Management. This program equips you with the skills and knowledge to effectively manage customer relationships within the complex world of logistics. Learn how to optimize customer satisfaction, streamline communication, and build long-lasting partnerships. Our expert instructors will guide you through real-world case studies and practical exercises, giving you the hands-on experience needed to succeed in this competitive industry. Join us and take the first step towards becoming a valuable asset in the field of logistics and supply chain management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Customer Relationship Management
• Logistics and Supply Chain Management Fundamentals
• Customer Service Strategies in Logistics
• Technology and Tools for Customer Relationship Management
• Supply Chain Optimization and Customer Satisfaction
• Communication Skills for Customer Relationship Management
• Data Analysis and Reporting in Logistics
• Customer Relationship Management Best Practices
• Managing Customer Expectations in Supply Chain
• Case Studies in Customer Relationship Management in Logistics and Supply Chain Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Certified Logistics Manager
Supply Chain Analyst
Customer Service Manager
Logistics Coordinator
Inventory Control Specialist
Transportation Manager

Key facts about Certificate in Customer Relationship Management in Logistics and Supply Chain Management

- Gain expertise in customer relationship management within the logistics and supply chain industry
- Understand the importance of customer satisfaction and retention in a competitive market
- Learn strategies to enhance customer experience and loyalty
- Acquire skills in communication, problem-solving, and conflict resolution
- Explore industry-specific case studies and real-world scenarios
- Develop a comprehensive understanding of supply chain management and its impact on customer relationships
- Benefit from practical insights from industry experts and professionals
- Enhance your career prospects in logistics, supply chain management, and related fields
- Stay ahead in the dynamic and evolving logistics and supply chain industry
- Join a network of professionals passionate about customer-centric approaches in logistics and supply chain management.

Why this course?

Industry Demand Relevance
The UK logistics industry is projected to grow to £75.4 billion by 2023, creating a demand for skilled professionals in customer relationship management. Effective customer relationship management is crucial in supply chain management to ensure customer satisfaction, loyalty, and retention.
Over 80% of customers are willing to pay more for a better customer experience, highlighting the importance of CRM in logistics and supply chain management. A certificate in CRM in logistics and supply chain management equips professionals with the skills to manage customer relationships effectively, leading to increased profitability and competitiveness.

Who should enrol in Certificate in Customer Relationship Management in Logistics and Supply Chain Management?

This course is designed for professionals in the logistics and supply chain management industry who are looking to enhance their customer relationship management skills. Whether you are a logistics manager, supply chain analyst, or operations supervisor, this certificate program will provide you with the tools and knowledge needed to excel in managing customer relationships within the industry. According to a study by Statista, the UK logistics industry is projected to reach a market value of £75.4 billion by 2024, highlighting the growing importance of effective customer relationship management in this sector. With customer expectations on the rise, it is crucial for professionals in logistics and supply chain management to have a strong understanding of how to build and maintain relationships with clients. The table below illustrates the increasing demand for professionals with customer relationship management skills in the UK logistics and supply chain management industry: | Year | Number of Job Openings | Average Salary | |------|------------------------|----------------| | 2020 | 5,000 | £35,000 | | 2021 | 6,500 | £38,000 | | 2022 | 7,800 | £40,000 | By enrolling in this certificate program, you will gain valuable insights into customer relationship management strategies specific to the logistics and supply chain management industry. Whether you are looking to advance your career or stay ahead of the competition, this course is tailored to meet your professional development needs.