Certificate in Customer Relationship Management in International Business

Tuesday, 11 November 2025 20:11:06

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) is a vital tool for international business success.

Developed for professionals seeking to enhance their skills in managing customer relationships, this Certificate in Customer Relationship Management in International Business equips learners with the knowledge and expertise needed to build strong relationships with customers across the globe.

Through a combination of theoretical and practical training, participants will learn how to analyze customer needs, develop effective marketing strategies, and implement CRM systems to drive business growth and customer satisfaction.

Some key topics covered in the course include:

International Market Research, Global Customer Service, and Effective Communication in a multicultural environment.

By completing this Certificate program, learners will gain a deeper understanding of the importance of CRM in international business and be equipped to apply their knowledge in real-world scenarios.

Take the first step towards building successful customer relationships and advancing your career in international business. Explore this Certificate program today and discover how it can help you achieve your professional goals.

Certificate in Customer Relationship Management in International Business is an ideal course for those seeking to excel in the field of customer service. This comprehensive program focuses on developing essential skills to build strong relationships with clients across the globe. By mastering CRM techniques, participants can enhance customer satisfaction, increase sales, and drive business growth. The course features interactive modules, real-world case studies, and expert guest lectures, providing a unique learning experience. Upon completion, graduates can expect career opportunities in various industries, including multinational corporations and startups. A Certificate in CRM is a valuable asset in today's competitive job market.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Customer Relationship Management (CRM) Systems •
• International Business Environment •
• Global Marketing Strategies •
• Cross-Cultural Communication •
• Customer Service Quality Management •
• Relationship Marketing •
• International Sales and Distribution •
• Global Supply Chain Management •
• Business Ethics in International Business

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Customer Relationship Management in International Business

The Certificate in Customer Relationship Management in International Business is a specialized program designed to equip students with the skills and knowledge required to manage customer relationships effectively in a global market.
This program focuses on teaching students how to build strong relationships with customers, understand their needs, and deliver tailored solutions to meet those needs, resulting in increased customer satisfaction and loyalty.
Upon completion of the program, students will be able to analyze customer data, identify trends, and develop strategies to improve customer engagement and retention.
The duration of the Certificate in Customer Relationship Management in International Business is typically 6-12 months, depending on the institution and the student's prior experience and qualifications.
The program is highly relevant to the industry, as companies are increasingly recognizing the importance of customer relationship management in driving business growth and success.
By studying customer relationship management, students will gain a deeper understanding of the complexities of international business and the role that customer relationships play in driving business outcomes.
The program is designed to be flexible and can be completed online or on-campus, making it accessible to students from all over the world.
Upon completion of the program, students will be awarded a recognized certificate that can be added to their resume or LinkedIn profile, demonstrating their expertise in customer relationship management in international business.
The Certificate in Customer Relationship Management in International Business is a valuable asset for anyone looking to start or advance a career in customer-facing roles, such as sales, marketing, or customer service.
The program is also beneficial for entrepreneurs and small business owners who want to improve their customer relationship management skills and increase their competitiveness in the market.
Overall, the Certificate in Customer Relationship Management in International Business is a comprehensive and practical program that provides students with the skills and knowledge required to succeed in today's fast-paced and competitive business environment.

Why this course?

Certificate in Customer Relationship Management (CRM) holds significant importance in today's international business market, particularly in the UK. According to a survey by the Chartered Institute of Marketing (CIM), 85% of UK businesses believe that CRM is essential for customer engagement and retention. Another study by the UK's Office for National Statistics (ONS) found that companies with effective CRM systems experience a 15% increase in sales and a 20% reduction in customer complaints. Here are some key statistics highlighting the importance of CRM in the UK market:
85% of UK businesses believe that CRM is essential for customer engagement and retention.
15% increase in sales for companies with effective CRM systems.
20% reduction in customer complaints for companies with effective CRM systems.

Who should enrol in Certificate in Customer Relationship Management in International Business?

Ideal Audience for Certificate in Customer Relationship Management in International Business Are you a business professional looking to enhance your skills in managing customer relationships in a global market?
Professionals with 2-5 years of experience in sales, marketing, or customer service In the UK alone, over 1 million small businesses employ fewer than 10 staff members, making customer relationship management a crucial skillset for success.
Individuals interested in pursuing a career in international business According to a report by the Centre for Entrepreneurs, 60% of UK entrepreneurs believe that customer relationships are the key to business success.
Business owners and managers seeking to improve their customer retention rates A study by the Chartered Institute of Marketing found that companies with high customer retention rates outperform those with low retention rates by 25-60%.
Anyone looking to develop a deeper understanding of CRM principles and practices By the end of this certificate program, learners will have gained a comprehensive understanding of CRM strategies and techniques, enabling them to make informed decisions in their organizations.