Certificate in Customer Relationship Management for Sales

Sunday, 15 February 2026 12:43:21

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management for Sales


This Certificate in Customer Relationship Management for Sales is designed for sales professionals who want to improve their skills in building strong relationships with customers.


It focuses on teaching sales teams how to identify customer needs, develop effective sales strategies, and deliver exceptional customer service.


Key concepts include: customer segmentation, needs analysis, and relationship building. The course also covers sales communication, objection handling, and closing deals.

By the end of this program, learners will be able to analyze customer data, create personalized sales plans, and track customer interactions.


Whether you're looking to advance your career or start a new role, this Certificate in Customer Relationship Management for Sales can help you achieve your goals.


Explore this course and discover how to build lasting customer relationships that drive sales success.

Certificate in Customer Relationship Management for Sales is an ideal course for those seeking to excel in sales and build lasting customer relationships. This comprehensive program equips you with the skills to understand customer needs, develop effective sales strategies, and foster strong relationships. By mastering CRM techniques, you'll gain a competitive edge in the market and boost your career prospects. Key benefits include improved sales performance, enhanced customer satisfaction, and increased revenue growth. Unique features of the course include interactive modules, real-world case studies, and access to industry experts. Launch a successful sales career with this Certificate in Customer Relationship Management for Sales.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Understanding Customer Relationship Management (CRM) Systems •
• Setting Sales Goals and Objectives •
• Building and Maintaining Customer Relationships •
• Effective Communication and Interpersonal Skills •
• Needs Analysis and Customer Profiling •
• Sales Strategies and Techniques •
• Product Knowledge and Demonstration •
• Handling Objections and Closing Deals •
• CRM Software and Technology •
• Measuring and Evaluating Sales Performance

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Customer Relationship Management for Sales

The Certificate in Customer Relationship Management for Sales is a popular program designed to equip sales professionals with the necessary skills to build strong customer relationships and drive business growth.
This certification program focuses on teaching sales professionals how to effectively manage customer relationships, identify customer needs, and develop strategies to meet those needs.
Upon completion of the program, learners can expect to gain knowledge and skills in areas such as customer segmentation, needs analysis, and relationship building, as well as sales strategy and tactics.
The duration of the program varies depending on the institution offering it, but most programs take several weeks to several months to complete.
The Certificate in Customer Relationship Management for Sales is highly relevant to the sales industry, as it provides learners with the skills and knowledge needed to succeed in today's competitive sales landscape.
By completing this certification program, sales professionals can enhance their career prospects and increase their earning potential, making it a valuable investment for anyone looking to advance their sales career.
The program is also relevant to businesses looking to improve their sales performance and customer satisfaction, as it provides them with the tools and strategies needed to build strong customer relationships and drive revenue growth.
Overall, the Certificate in Customer Relationship Management for Sales is a valuable program that can help sales professionals and businesses achieve their goals and succeed in today's fast-paced sales environment.
The program is designed to be flexible and can be completed online or in a classroom setting, making it accessible to learners from all over the world.
The Certificate in Customer Relationship Management for Sales is recognized by employers and industry organizations, making it a valuable credential for anyone looking to advance their sales career or start a new career in sales.
By investing in this certification program, learners can gain a competitive edge in the sales industry and achieve long-term success and career advancement.

Why this course?

Certificate in Customer Relationship Management for Sales is a highly sought-after qualification in today's market, where customer satisfaction and retention are crucial for business success. According to a survey by the Chartered Institute of Marketing (CIM), 85% of UK businesses believe that customer relationship management (CRM) is essential for their success. In fact, a study by the Association of British Insurers found that companies that use CRM systems are more likely to achieve a 10% increase in customer retention.
Statistic Percentage
UK businesses that believe CRM is essential 85%
Companies that use CRM systems and achieve a 10% increase in customer retention 60%
Number of UK businesses that use CRM systems 70%

Who should enrol in Certificate in Customer Relationship Management for Sales?

Ideal Audience for Certificate in Customer Relationship Management for Sales Are you a sales professional looking to enhance your skills and knowledge in managing customer relationships? Do you want to increase sales and revenue for your organization?
Key Characteristics: Sales professionals, sales managers, account managers, business development managers, and anyone interested in improving their customer relationship management skills.
Industry Background: The Certificate in Customer Relationship Management for Sales is ideal for professionals working in various industries, including finance, technology, healthcare, and retail. In the UK, for example, a survey by the Chartered Institute of Marketing found that 75% of businesses believe that customer relationship management is crucial for their success.
Learning Objectives: Upon completing the Certificate in Customer Relationship Management for Sales, learners will be able to analyze customer needs, develop effective sales strategies, and build strong relationships with customers to drive sales growth and revenue.