Certificate in Customer Relationship Management and Sales

Wednesday, 16 July 2025 09:47:15

International applicants and their qualifications are accepted

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Overview

Overview

Our Certificate in Customer Relationship Management and Sales is designed to equip learners with the essential knowledge and skills needed for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.

Through comprehensive modules, participants will gain a deep understanding of customer relationship management strategies, sales techniques, and effective communication methods. Upon completion, students will be well-prepared to excel in roles that require strong customer engagement and sales acumen.

Join us today and take the first step towards a rewarding career in customer relationship management and sales!

Enhance your sales skills and build lasting customer relationships with our Certificate in Customer Relationship Management and Sales program. This comprehensive course covers key strategies for understanding customer needs, effective communication, and closing deals. Learn how to leverage technology to streamline sales processes and maximize customer satisfaction. Our expert instructors will guide you through real-world case studies and interactive exercises to sharpen your sales acumen. Whether you're a seasoned sales professional or just starting out, this certificate will equip you with the tools and techniques needed to excel in today's competitive market. Enroll now and take your sales career to the next level!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Customer Relationship Management
• Sales Techniques and Strategies
• Customer Service Excellence
• Building Customer Loyalty
• Managing Customer Feedback
• Sales Negotiation Skills
• CRM Software and Tools
• Effective Communication in Sales
• Sales Forecasting and Analysis
• Ethical Practices in Sales and CRM

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Relationship Manager
Sales Representative
Client Success Manager
Account Executive
Business Development Associate
Customer Service Supervisor

Key facts about Certificate in Customer Relationship Management and Sales

- Gain practical skills in customer relationship management and sales techniques
- Learn to effectively manage customer interactions and enhance customer satisfaction
- Understand the importance of building strong relationships with clients
- Develop strategies to increase sales and drive business growth
- Acquire knowledge on customer retention and loyalty programs
- Industry-relevant curriculum designed to meet the demands of the market
- Hands-on training to apply theoretical concepts in real-world scenarios
- Access to industry experts and professionals for mentorship and guidance
- Unique focus on combining CRM and sales for a comprehensive skill set
- Enhance your career prospects in sales, marketing, and customer service roles.

Why this course?

Industry Demand Relevance
According to the UK Commission for Employment and Skills, the demand for customer service and sales occupations is expected to grow by 5.6% by 2024. A Certificate in Customer Relationship Management and Sales equips individuals with the necessary skills to excel in these growing sectors.
The average salary for a Customer Relationship Manager in the UK is £32,500 per year, with opportunities for advancement and higher earnings. Employers value professionals with expertise in customer relationship management and sales, making this certificate highly relevant in the job market.

Who should enrol in Certificate in Customer Relationship Management and Sales?

This course is designed for individuals looking to enhance their skills in customer relationship management and sales. Whether you are a sales professional aiming to boost your performance or a business owner seeking to improve customer satisfaction, this course is tailored to meet your needs.

Sales professionals Business owners
According to Statista, the UK sales industry is projected to reach £166 billion by 2023. Research shows that 84% of UK consumers consider customer service as a key factor in their purchasing decisions.
Sales professionals in the UK earn an average salary of £30,000 per year. Businesses that prioritize customer relationship management experience a 20% increase in revenue.

Join this course to stay ahead in the competitive UK market and drive success through effective customer relationship management and sales strategies.