Certificate in Customer Relationship Management and Business Strategy.

Tuesday, 16 December 2025 09:31:42

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) is a vital component of business strategy, enabling organizations to build strong relationships with customers and drive growth.

Designed for professionals seeking to enhance their skills in CRM and business strategy, this certificate program provides a comprehensive understanding of the latest techniques and best practices.

Through a combination of theoretical knowledge and practical applications, learners will develop the skills needed to analyze customer data, create effective marketing campaigns, and implement business strategies that drive results.

Some key topics covered in the program include customer segmentation, relationship building, and data analysis, as well as business strategy, market research, and competitive analysis.

By the end of the program, learners will be equipped with the knowledge and skills necessary to implement CRM and business strategy in a real-world setting.

So why wait? Explore the Certificate in Customer Relationship Management and Business Strategy today and take the first step towards advancing your career in business and customer engagement.

Certificate in Customer Relationship Management and Business Strategy is an ideal course for those seeking to excel in the ever-evolving business landscape. This comprehensive program equips learners with the essential skills to develop and implement effective customer relationship management strategies, driving business growth and success. By mastering key concepts such as market analysis, competitive analysis, and customer service, participants can enhance their career prospects in various industries. The course also offers a unique blend of theoretical knowledge and practical applications, allowing learners to apply their skills in real-world scenarios. This certification is a valuable asset for any aspiring business professional.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Customer Relationship Management (CRM) Systems
• Business Strategy Development
• Market Research and Analysis
• Sales Force Automation
• Customer Service Quality Management
• Data-Driven Decision Making
• Digital Marketing Channels
• Supply Chain Management
• Change Management and Implementation
• Performance Metrics and KPIs

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Customer Relationship Management and Business Strategy.

The Certificate in Customer Relationship Management and Business Strategy is a comprehensive program designed to equip individuals with the skills and knowledge required to excel in customer-facing roles and drive business growth.
This certificate program focuses on teaching students how to develop and implement effective customer relationship management strategies, leveraging tools and techniques such as CRM software, data analysis, and market research.
Upon completion of the program, students can expect to gain a range of learning outcomes, including the ability to analyze customer data, identify business opportunities, and develop targeted marketing campaigns.
The duration of the certificate program varies depending on the institution offering it, but most programs take around 6-12 months to complete, with part-time and full-time options available.
Industry relevance is a key aspect of this certificate program, as it is designed to prepare students for careers in customer-facing roles, such as sales, marketing, and customer service.
The skills and knowledge gained through this program are highly valued by employers across various industries, including retail, finance, and healthcare.
By completing the Certificate in Customer Relationship Management and Business Strategy, individuals can enhance their career prospects, increase their earning potential, and drive business success through effective customer relationship management.
This program is ideal for individuals looking to transition into customer-facing roles, or those who want to upskill and reskill in areas such as CRM, marketing, and business strategy.
Overall, the Certificate in Customer Relationship Management and Business Strategy is a valuable investment for anyone looking to succeed in the business world, particularly in industries where customer relationships are key to driving growth and revenue.

Why this course?

Certificate in Customer Relationship Management and Business Strategy is a highly sought-after qualification in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing (CIM), 75% of businesses believe that customer relationship management (CRM) is crucial for their success. In fact, a study by the UK's Office for National Statistics (ONS) found that businesses with effective CRM systems are more likely to experience growth and job creation.
Statistic Percentage
Businesses with effective CRM systems 75%
Growth and job creation 50%
Importance of CRM in UK businesses 80%

Who should enrol in Certificate in Customer Relationship Management and Business Strategy.?

Ideal Audience for Certificate in Customer Relationship Management and Business Strategy This course is designed for ambitious professionals seeking to enhance their skills in customer-centric business strategies, particularly those in the UK.
Professionals with 2-5 years of experience in sales, marketing, or customer service Can benefit from this course, as it equips them with the knowledge and tools to drive business growth through effective customer relationship management.
Business owners and managers looking to improve their team's performance Can leverage the insights and strategies gained from this course to enhance their business's competitiveness in the UK market, where 70% of businesses report that customer relationships are crucial to their success.
Individuals seeking to transition into a customer-facing role Can benefit from this course, as it provides a comprehensive understanding of customer relationship management principles and strategies, helping them to succeed in their new career path.