Certificate in Customer Relations and Business Administration

Thursday, 01 May 2025 09:16:02

International applicants and their qualifications are accepted

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Overview

Overview

Our Diploma in Customer Relations and Business Administration is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This comprehensive course provides flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.

Through a curriculum focused on customer relations and business administration, students will develop a deep understanding of key concepts and strategies to excel in the competitive business world. With no case studies or practicals involved, this course offers a streamlined approach to learning, making it ideal for busy professionals looking to enhance their skills.

Are you ready to take your career to the next level in customer relations and business administration? Our comprehensive Diploma program is designed to equip you with the skills and knowledge needed to excel in these critical areas. From mastering effective communication techniques to understanding the intricacies of business operations, our expert instructors will guide you every step of the way. Gain hands-on experience through real-world case studies and practical exercises, ensuring you are well-prepared for success in today's competitive business environment. Join us and unlock your potential for a rewarding career in customer relations and business administration.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Customer Relations • Business Communication • Customer Service Management • Business Ethics and Professionalism • Marketing Strategies • Business Administration Principles • Conflict Resolution and Negotiation • Financial Management • Human Resource Management • Business Law and Regulations

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Digital Marketing Specialist
Customer Service Manager
Business Development Executive
Sales Coordinator
Client Relations Officer
Marketing Coordinator

Key facts about Certificate in Customer Relations and Business Administration

- Gain practical skills in customer relations and business administration
- Learn to effectively manage customer interactions and enhance customer satisfaction
- Develop strong communication and problem-solving abilities
- Acquire knowledge in business operations, marketing, and sales strategies
- Understand the importance of customer loyalty and retention
- Industry-relevant curriculum designed to meet current market demands
- Hands-on training to prepare for real-world business scenarios
- Internship opportunities to apply classroom learning in a professional setting
- Small class sizes for personalized attention and mentorship
- Experienced faculty with industry expertise
- Networking opportunities with professionals in the field
- Practical projects and case studies to enhance learning experience
- Prepare for a successful career in customer relations and business administration.

Why this course?

Industry Demand Relevance
The UK customer service industry is worth £8.8 billion, with a projected growth rate of 2.5% annually. Businesses are increasingly focusing on customer satisfaction and retention to drive revenue.
Over 70% of customers are willing to spend more with companies that provide excellent customer service. Professionals with skills in customer relations and business administration are in high demand across various industries.
A Diploma in Customer Relations and Business Administration is crucial for individuals looking to excel in the competitive UK market. With the industry demand for skilled professionals in customer service roles on the rise, having a qualification in this field can significantly enhance job prospects and earning potential. Businesses are placing a greater emphasis on customer satisfaction, making it essential for employees to possess the necessary skills to effectively manage customer relationships. By completing this diploma, individuals can acquire the knowledge and expertise needed to succeed in roles that require a combination of customer service and business administration skills. This qualification not only opens up opportunities in a wide range of industries but also equips individuals with the tools to thrive in a customer-centric business environment.

Who should enrol in Certificate in Customer Relations and Business Administration ?

This course is designed for individuals looking to enhance their skills in customer relations and business administration. Whether you are a recent graduate seeking to enter the workforce or a professional aiming to advance your career, this diploma will provide you with the necessary knowledge and expertise to excel in the field. According to a survey conducted by the UK Office for National Statistics, 79% of customers prefer companies that offer excellent customer service. This highlights the importance of having well-trained professionals who can effectively manage customer relations. Additionally, research from the Chartered Management Institute shows that businesses with strong administrative practices are 40% more likely to achieve high levels of productivity. This underscores the significance of having a solid foundation in business administration. By enrolling in this course, you will gain valuable insights into customer behaviour, communication strategies, and administrative processes. You will learn how to effectively handle customer inquiries, resolve complaints, and streamline business operations. Invest in your future and join the ranks of successful professionals who have mastered the art of customer relations and business administration. Enrol in our diploma program today and take the first step towards a rewarding career.
79% of customers prefer companies with excellent customer service
Businesses with strong administrative practices are 40% more likely to achieve high productivity