Certificate in Customer Relations and Business Administration

Monday, 15 September 2025 06:07:01

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relations and Business Administration


This Certificate program is designed for individuals seeking to develop essential skills in customer relations and business administration.


Learn how to effectively manage customer relationships, communicate with clients, and analyze business data to inform strategic decisions.


Some key areas of focus include: customer service, sales, marketing, and operations management.

Develop a strong understanding of business principles, including finance, accounting, and human resources.


Gain practical experience through real-world case studies and group projects.


Enhance your career prospects and take the first step towards a successful business administration career.

Certificate in Customer Relations and Business Administration is an ideal course for those seeking to excel in the dynamic world of customer service and business administration. This comprehensive program equips students with the essential skills to build strong relationships with customers, manage day-to-day operations, and drive business growth. By mastering key concepts such as customer relationship management, marketing, and finance, graduates can expect improved career prospects in various industries, including retail, hospitality, and healthcare. The course also offers unique features like project-based learning, industry partnerships, and a focus on soft skills development.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Customer Service Skills
• Business Communication
• Time Management and Organization
• Conflict Resolution and Negotiation
• Marketing Principles
• Sales Techniques
• Human Resources Management
• Business Ethics and Law
• Financial Management and Accounting
• Strategic Planning and Decision Making

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Customer Relations and Business Administration

The Certificate in Customer Relations and Business Administration is a popular postgraduate program that equips students with the necessary skills to excel in customer-facing roles and business administration.
This program focuses on developing strong communication, interpersonal, and problem-solving skills, which are essential for building effective relationships with customers and colleagues.
Upon completion of the program, students can expect to gain knowledge and understanding of business administration principles, including marketing, finance, and human resources.
The learning outcomes of this program include the ability to analyze customer needs, develop effective marketing strategies, and implement business processes that drive customer satisfaction and loyalty.
The duration of the Certificate in Customer Relations and Business Administration typically ranges from 6 to 12 months, depending on the institution and the student's prior experience.
Industry relevance is a key aspect of this program, as it prepares students for careers in customer-facing roles, such as customer service representatives, account managers, and business development managers.
The program is also relevant to business administration roles, including management, operations, and strategy.
Graduates of this program can expect to work in a variety of industries, including retail, hospitality, finance, and healthcare.
The Certificate in Customer Relations and Business Administration is a valuable asset for anyone looking to advance their career in customer-facing roles or business administration.
It provides a solid foundation in business principles and customer service skills, making it an attractive option for students looking to transition into a new career or industry.
Overall, the Certificate in Customer Relations and Business Administration is a comprehensive program that offers students a unique blend of business administration and customer service skills.

Why this course?

Certificate in Customer Relations and Business Administration: A Key to Success in Today's Market In the UK, the demand for customer service professionals is on the rise, with the Office for National Statistics (ONS) predicting a 10% increase in employment opportunities by 2024. A Certificate in Customer Relations and Business Administration can provide learners with the necessary skills to excel in this field. The course covers essential topics such as customer relationship management, business administration, and communication skills.
UK Job Market Trends
Customer Service Jobs: 1.3 million (ONS, 2022)
Customer Service Jobs Growth: 10% (ONS, 2022)
Average Salary: £25,000 - £35,000 (Indeed, 2022)

Who should enrol in Certificate in Customer Relations and Business Administration ?

Ideal Audience for Certificate in Customer Relations and Business Administration Are you a motivated and ambitious individual looking to kick-start a career in customer-facing roles or business administration? Do you have a passion for delivering exceptional customer service and a keen interest in the inner workings of a business?
Demographics: Typically, our ideal learners are young professionals aged 18-30, with a strong desire to progress in their careers. In the UK, for example, the Office for National Statistics reports that over 1 million people are employed in customer service roles, with a growth rate of 10% per annum.
Skills and Interests: Our ideal learners possess excellent communication and interpersonal skills, with a keen interest in business operations, marketing, and sales. They are also proficient in Microsoft Office and have a basic understanding of business software.
Career Goals: Upon completing the Certificate in Customer Relations and Business Administration, our ideal learners aim to secure roles such as customer service manager, business administrator, or operations coordinator. In the UK, these roles are in high demand, with average salaries ranging from £25,000 to £35,000 per annum.