Certificate in CRM Tools and Analytics

Friday, 13 February 2026 04:59:02

International applicants and their qualifications are accepted

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Overview

Overview

CRM Tools and Analytics


Unlock the Power of Customer Relationship Management with our Certificate in CRM Tools and Analytics. This course is designed for business professionals looking to enhance their skills in managing customer interactions and analyzing sales data.

Learn how to implement CRM software, track customer behavior, and gain insights from analytics to drive business growth.


Discover the benefits of a well-implemented CRM system, including improved customer satisfaction, increased sales, and enhanced decision-making.

Take the first step towards becoming a CRM expert and explore our Certificate in CRM Tools and Analytics today!

Certificate in CRM Tools and Analytics is an ideal course for those seeking to enhance their sales and marketing skills. This comprehensive program focuses on CRM tools and analytics, providing learners with the knowledge to effectively manage customer relationships and make data-driven decisions. Key benefits include improved sales performance, enhanced customer engagement, and increased revenue growth. Career prospects are vast, with opportunities in sales, marketing, and business development. Unique features of the course include hands-on training with industry-leading CRM software, real-world case studies, and expert guidance from experienced instructors.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Sales Force Automation •
Customer Relationship Management •
Contact Management •
Sales Analytics •
Sales Forecasting •
Sales Performance Management •
Lead Management •
Opportunity Management •
Account Management •
Sales Enablement

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in CRM Tools and Analytics

The Certificate in CRM Tools and Analytics is a popular training program designed to equip individuals with the necessary skills to effectively utilize customer relationship management (CRM) tools and analyze customer data.
This program focuses on teaching learners how to leverage CRM software to manage customer interactions, track sales performance, and gain valuable insights into customer behavior.
Upon completion of the program, learners can expect to gain a solid understanding of CRM tools and analytics, enabling them to make data-driven decisions and drive business growth.
The duration of the Certificate in CRM Tools and Analytics typically ranges from 6-12 months, depending on the institution offering the program and the learner's prior experience.
Industry relevance is a key aspect of this program, as it prepares learners to work in various roles, including sales, marketing, and customer service, where CRM tools and analytics are essential.
The skills learned through this program are highly sought after by employers across multiple industries, including retail, finance, and healthcare.
By acquiring the knowledge and skills necessary to effectively utilize CRM tools and analyze customer data, learners can enhance their career prospects and contribute to the success of their organizations.
The Certificate in CRM Tools and Analytics is an excellent choice for individuals looking to upskill or reskill in the field of sales, marketing, or customer service.
This program is also beneficial for those interested in pursuing a career in data analysis, business intelligence, or market research.
Overall, the Certificate in CRM Tools and Analytics offers a comprehensive education in CRM tools and analytics, providing learners with the knowledge and skills necessary to succeed in today's fast-paced business environment.

Why this course?

Certificate in CRM Tools and Analytics holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing (CIM), 75% of marketers in the UK use CRM tools to manage customer interactions, while 60% rely on data analytics to inform their marketing strategies.
CRM Tool Usage Percentage
Customer Relationship Management 80%
Data Analytics 60%
Marketing Automation 40%

Who should enrol in Certificate in CRM Tools and Analytics ?

Ideal Audience for Certificate in CRM Tools and Analytics Are you a sales professional, marketing manager, or business analyst looking to enhance your skills in customer relationship management (CRM) and data analysis?
Key Characteristics: You should have at least 1-2 years of experience in sales, marketing, or a related field, with a basic understanding of CRM software and data analysis concepts.
Industry Focus: The Certificate in CRM Tools and Analytics is particularly relevant to professionals working in the UK, where 71% of businesses use CRM software to manage customer interactions (Source: Salesforce).
Career Goals: Upon completing the course, you can expect to enhance your career prospects in roles such as CRM administrator, business analyst, or sales operations manager, with average salaries ranging from £35,000 to £60,000 per annum in the UK.