Certificate in Business to Business Sales and Customer Engagement

Tuesday, 16 September 2025 05:34:11

International applicants and their qualifications are accepted

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Overview

Overview

Business to Business Sales and Customer Engagement


This Certificate program is designed for professionals who want to develop the skills needed to succeed in B2B sales and customer engagement.


Learn how to build strong relationships, identify and pursue new business opportunities, and deliver exceptional customer experiences.


Some key concepts covered in this program include:

Understanding customer needs and pain points


Developing a sales strategy and approach


Using effective communication and negotiation skills


Managing and closing deals


Delivering exceptional customer service


Measuring and improving sales performance


By the end of this program, you'll be equipped with the knowledge and skills to drive business growth and success in the B2B sales and customer engagement space.


Take the first step towards a successful career in B2B sales and customer engagement. Explore this Certificate program today and start building the skills you need to thrive in this exciting field!

Certificate in Business to Business Sales and Customer Engagement is an ideal course for those seeking to excel in B2B sales and customer relationships. This comprehensive program equips you with the essential skills to identify and pursue lucrative business opportunities, build strong customer connections, and drive revenue growth. By mastering the art of B2B sales and customer engagement, you'll enjoy enhanced career prospects and increased earning potential. The course features interactive modules, real-world case studies, and expert guidance, providing a unique learning experience. Upon completion, you'll be equipped to successfully engage with B2B customers and drive business success.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Understanding Business-to-Business Sales Models •
• Identifying and Analyzing Customer Needs •
• Developing Effective Sales Strategies and Tactics •
• Building and Maintaining Strong Business Relationships •
• Effective Communication and Presentation Skills •
• Negotiation and Conflict Resolution Techniques •
• Understanding Customer Buying Behaviors and Decision-Making Processes •
• Creating and Delivering Value to Customers •
• Managing and Overcoming Objections and Rejection •
• Measuring and Evaluating Sales Performance and Effectiveness

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Business to Business Sales and Customer Engagement

The Certificate in Business to Business Sales and Customer Engagement is a comprehensive program designed to equip individuals with the necessary skills and knowledge to excel in B2B sales and customer engagement. This certificate program is typically offered over a period of 6-12 months, depending on the institution and the learner's prior experience. During this time, learners will engage in a combination of online and offline learning, including coursework, group discussions, and practical exercises. Upon completion of the program, learners can expect to gain a range of learning outcomes, including an understanding of the principles of B2B sales and marketing, the ability to identify and pursue new business opportunities, and the skills to build and maintain strong relationships with customers. The Certificate in Business to Business Sales and Customer Engagement is highly relevant to the current job market, as many organizations are looking for professionals who can effectively engage with customers and drive business growth through strategic sales and marketing initiatives. The program is designed to be flexible and accessible, with many institutions offering online and part-time options to accommodate the needs of working professionals and individuals with other commitments. This makes it an ideal choice for those who want to upskill or reskill in the field of B2B sales and customer engagement. Overall, the Certificate in Business to Business Sales and Customer Engagement is a valuable investment for anyone looking to launch or advance a career in B2B sales and customer engagement. With its comprehensive curriculum, flexible delivery options, and industry relevance, it is an excellent choice for individuals seeking to develop the skills and knowledge needed to succeed in this field.

Why this course?

Certificate in Business to Business Sales and Customer Engagement is a highly sought-after qualification in today's market, with the UK's sales industry valued at £1.2 trillion (Source: Institute of Sales and Marketing Management). To stay competitive, businesses need professionals who can effectively engage with customers and close deals.
Year Number of Sales Professionals
2020 1,400,000
2021 1,500,000
2022 1,600,000

Who should enrol in Certificate in Business to Business Sales and Customer Engagement ?

Ideal Audience for Certificate in Business to Business Sales and Customer Engagement Are you a sales professional looking to upskill and enhance your customer engagement skills in the UK business market?
Key Characteristics: You are a sales professional or business development manager working in the UK, with a minimum of 2 years of experience in B2B sales and customer engagement.
Industry Focus: The Certificate in Business to Business Sales and Customer Engagement is ideal for professionals working in various industries, including technology, finance, healthcare, and manufacturing, in the UK.
Career Goals: Upon completion of the course, you can expect to enhance your career prospects and take on more senior roles, such as sales manager or business development director, with a salary range of £40,000-£70,000 per annum in the UK.
Learning Outcomes: You will gain knowledge and skills in areas such as sales strategy, customer engagement, negotiation, and account management, enabling you to effectively sell to businesses and build strong relationships with customers in the UK.