Certificate in Automated IT Support with AI

Thursday, 12 February 2026 10:53:37

International applicants and their qualifications are accepted

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Overview

Overview

Automated IT Support with AI

Learn to revolutionize the way you provide technical assistance with this cutting-edge certificate program.


Designed for IT professionals and aspiring support specialists, this course equips you with the skills to leverage AI-powered tools and technologies to deliver efficient, personalized, and effective support services.


Gain hands-on experience with AI-driven chatbots, virtual assistants, and automation platforms to streamline your support processes and enhance customer satisfaction.


Develop a deep understanding of AI fundamentals, machine learning, and data analytics to drive informed decision-making in your support operations.


Take the first step towards a more efficient, effective, and AI-driven support model. Explore this Certificate in Automated IT Support with AI today and discover a brighter future for your career!

Automated IT Support with AI is a game-changing course that revolutionizes the way you provide technical support. By leveraging artificial intelligence, you'll learn to resolve complex issues efficiently and effectively. This certified program equips you with the skills to work with AI-powered tools, ensuring seamless integration into your workflow. With automated support, you'll enjoy increased productivity, reduced costs, and enhanced customer satisfaction. Career prospects are vast, with opportunities in IT, customer service, and more. Unique features include hands-on training, real-world case studies, and a supportive community. Unlock your potential with Automated IT Support with AI and take your career to the next level.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Introduction to AI in IT Support
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• Machine Learning Fundamentals
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• Natural Language Processing (NLP) for Chatbots
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• Computer Vision for Image Analysis
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• Predictive Analytics in IT Support
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• Automation Frameworks for IT Support
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• Scripting Languages for Automation
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• Cloud Computing for AI-Powered Support
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• Cybersecurity for AI-Driven Systems
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• Data Analytics for IT Support Decision-Making

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Automated IT Support with AI

The Certificate in Automated IT Support with AI is a comprehensive program designed to equip learners with the skills required to provide efficient and effective IT support using artificial intelligence (AI) tools and technologies.
This certificate program focuses on teaching learners how to use AI-powered tools to automate routine IT tasks, such as help desk management, incident tracking, and problem resolution, thereby enhancing the overall IT support experience.
Upon completion of the program, learners can expect to gain knowledge and skills in areas such as AI-powered chatbots, automated ticketing systems, and predictive analytics for IT service management.
The duration of the certificate program is typically 6-12 months, depending on the institution offering the course and the learner's prior experience and background in IT.
The industry relevance of this certificate is high, as many organizations are increasingly adopting AI-powered solutions to streamline their IT operations and improve customer satisfaction.
Learners who complete the Certificate in Automated IT Support with AI can expect to be in high demand by employers, particularly those working in the IT support and service management sectors.
The skills and knowledge gained through this program can also be applied to other areas of IT, such as cybersecurity, data analytics, and cloud computing, making it a valuable addition to any IT professional's skillset.
Overall, the Certificate in Automated IT Support with AI is an excellent choice for anyone looking to enhance their IT skills and stay ahead of the curve in the rapidly evolving IT industry.

Why this course?

Certificate in Automated IT Support with AI is a highly sought-after qualification in today's market, driven by the increasing demand for IT professionals with expertise in artificial intelligence (AI) and automation. According to a report by the UK's IT industry association, CompTIA, the demand for IT professionals with AI and automation skills is expected to grow by 13% annually, outpacing the overall IT industry growth rate.
Year Growth Rate
2020 10%
2021 12%
2022 13%

Who should enrol in Certificate in Automated IT Support with AI?

Ideal Audience for Certificate in Automated IT Support with AI Are you a UK-based IT professional looking to upskill and stay ahead in the job market?
Key Characteristics: - IT support specialists with 1-3 years of experience
Career Goals: - Enhance job prospects in the UK IT industry
Industry Insights: - The UK IT industry is expected to grow by 4.5% annually, with a shortage of skilled professionals
Learning Objectives: - Gain knowledge of AI-powered tools and technologies
Target Salary Range: - £25,000 - £35,000 per annum in the UK