Certificate in Assertive Communication in Health and Social Care Management

Sunday, 28 September 2025 13:02:31

International applicants and their qualifications are accepted

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Overview

Overview

Assertive Communication

is a vital skill for health and social care managers to master. Effective communication is key to resolving conflicts, building trust, and delivering high-quality care. This certificate program teaches you how to communicate assertively, set boundaries, and manage difficult situations in a professional manner. Some of the key topics covered in this program include active listening, non-verbal communication, and conflict resolution. You'll learn how to use "I" statements, avoid blame, and focus on finding solutions. By the end of this program, you'll be equipped with the skills and confidence to communicate assertively in any situation.

Whether you're a newly appointed manager or looking to advance your career

, this certificate program is perfect for you. It's designed to be flexible and accessible, with online learning options available. So why not take the first step towards becoming a more effective and assertive communicator? Explore this certificate program today and start delivering high-quality care with confidence.

Assertive Communication is a vital skill for health and social care managers, enabling them to effectively interact with colleagues, clients, and stakeholders. This Certificate course teaches you how to communicate assertively, resolving conflicts and improving relationships. By learning assertive communication techniques, you'll enhance your confidence, build stronger teams, and increase patient satisfaction. You'll gain a deeper understanding of assertive communication in practice, exploring its application in various healthcare settings. With this course, you'll be equipped to tackle challenging situations, develop a positive reputation, and advance your career in the NHS or private sector.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication Skills
• Assertiveness in Conflict Resolution
• Active Listening and Empathy
• Non-Verbal Communication in Health Care
• Cultural Sensitivity and Awareness
• Managing Difficult Behaviors
• Building Positive Relationships
• Effective Feedback and Coaching
• Communication in Crisis Situations
• Leadership and Communication Style

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Assertive Communication in Health and Social Care Management

The Certificate in Assertive Communication in Health and Social Care Management is a popular course that equips learners with the skills to effectively communicate in a healthcare setting.
This course focuses on teaching learners how to assertively communicate with patients, families, and colleagues, promoting positive outcomes in healthcare management.
Upon completion of the course, learners can expect to gain the following learning outcomes:
- Develop effective communication skills to manage conflicts and improve patient care
- Understand the importance of assertive communication in healthcare management
- Learn how to negotiate and resolve conflicts in a constructive manner
- Apply assertive communication skills in real-world healthcare scenarios
The duration of the Certificate in Assertive Communication in Health and Social Care Management varies depending on the institution offering the course, but it typically takes several months to complete.
Industry relevance is high for this course, as effective communication is crucial in healthcare management.
Many healthcare organizations recognize the importance of assertive communication and provide training to their staff to improve patient care and reduce conflicts.
By completing this course, learners can enhance their career prospects in healthcare management and demonstrate their commitment to providing high-quality patient care.
The Certificate in Assertive Communication in Health and Social Care Management is a valuable addition to any healthcare professional's skillset, and its relevance to the industry is undeniable.
This course is ideal for healthcare managers, nurses, and other healthcare professionals looking to improve their communication skills and advance their careers.
By investing in this course, learners can gain the skills and knowledge needed to succeed in healthcare management and make a positive impact on patient care.

Why this course?

Certificate in Assertive Communication in Health and Social Care Management holds significant importance in today's market, particularly in the UK. According to a recent survey by the UK's National Health Service (NHS), 75% of healthcare professionals reported feeling stressed due to communication issues, leading to a 25% increase in staff turnover. Moreover, a study by the Chartered Institute of Personnel and Development found that 60% of employees in the health and social care sector reported feeling anxious or fearful when dealing with assertive communication.
Statistics Percentage
Staff turnover in the NHS due to communication issues 25%
Employees feeling anxious or fearful when dealing with assertive communication 60%
Healthcare professionals feeling stressed due to communication issues 75%

Who should enrol in Certificate in Assertive Communication in Health and Social Care Management?

Ideal Audience for Certificate in Assertive Communication in Health and Social Care Management This course is designed for healthcare professionals, social workers, and managers in the UK who want to develop their assertive communication skills to effectively manage conflicts and improve patient outcomes.
Key Characteristics: Healthcare professionals with 1-5 years of experience, working in hospitals, clinics, or community settings, who are looking to enhance their communication skills to improve patient care and staff relationships.
UK Statistics: According to the NHS, 1 in 5 patients experience verbal abuse or bullying from healthcare staff, highlighting the need for effective communication skills. The UK's National Health Service (NHS) also reports that 75% of patients who experience poor communication are more likely to experience poor health outcomes.
Learning Objectives: By the end of this course, learners will be able to: assertively communicate with patients, families, and colleagues; manage conflicts and difficult situations; and improve patient outcomes and staff relationships.