Advanced Skill Certificate in Remote Support Technician

Thursday, 12 February 2026 10:33:55

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Remote Support Technician


Gain expertise in resolving technical issues remotely with our Advanced Skill Certificate program.


Designed for IT professionals and support specialists, this course equips you with the skills to troubleshoot and resolve complex technical problems.


Master the art of remote support with our comprehensive training, covering topics such as network troubleshooting, software installation, and data recovery.

Learn from experienced instructors and gain hands-on experience with industry-leading tools and technologies.


Take your career to the next level and become a certified Remote Support Technician.


Explore our program today and start resolving technical issues like a pro!

Remote Support Technician is the key to unlocking a world of opportunities in the IT industry. This Advanced Skill Certificate program equips you with the skills to provide top-notch technical support to clients remotely, ensuring their systems run smoothly and efficiently. With this course, you'll gain hands-on experience in troubleshooting, configuration, and maintenance of various software and hardware systems. You'll also learn about cloud computing and virtualization technologies, making you a highly sought-after professional in the field. Upon completion, you'll be well-versed in remote support tools and communication strategies, opening doors to exciting career prospects in the industry.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Troubleshooting Hardware Issues
•
Operating System Installation and Configuration
•
Remote Desktop Protocol (RDP) and Virtual Private Network (VPN)
•
Network Fundamentals and Troubleshooting
•
Cloud Computing and Virtualization
•
Data Backup and Recovery Techniques
•
Security Best Practices for Remote Support
•
Diagnostic Tools and Software
•
Advanced Troubleshooting Techniques for Operating Systems
•
Remote Access and Control Tools and Software

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in Remote Support Technician

The Advanced Skill Certificate in Remote Support Technician is a comprehensive program designed to equip learners with the skills and knowledge required to provide top-notch technical support remotely.
This program focuses on teaching learners how to troubleshoot, diagnose, and resolve technical issues in a remote setting, utilizing various tools and technologies.
Upon completion of the program, learners will be able to demonstrate their expertise in remote support, including skills in operating systems, hardware, software, and networking.
The duration of the program is typically 12 weeks, with learners expected to dedicate around 20 hours per week to study and complete coursework.
Industry relevance is a key aspect of this program, as it prepares learners for in-demand roles in the IT and technology sectors, particularly in remote support and technical services.
Learners who complete the Advanced Skill Certificate in Remote Support Technician can expect to increase their earning potential and career advancement opportunities in the field.
The program is designed to be flexible, allowing learners to complete coursework on their own schedule, making it ideal for working professionals or those with other commitments.
Upon completion, learners will receive an Advanced Skill Certificate in Remote Support Technician, which can be added to their resume or LinkedIn profile to enhance their credibility and job prospects.
The program is taught by experienced instructors with extensive backgrounds in remote support and technical services, ensuring that learners receive high-quality instruction and support throughout the program.
Overall, the Advanced Skill Certificate in Remote Support Technician is a valuable investment for anyone looking to launch or advance their career in remote support and technical services.

Why this course?

Advanced Skill Certificate in Remote Support Technician holds immense significance in today's market, particularly in the UK. According to a recent survey by the IT Skills Framework Council (ITFSC), the demand for remote support technicians is expected to rise by 15% by 2025, with the UK experiencing a shortage of over 50,000 skilled professionals in this field.
Year Number of Jobs
2020 12,000
2021 14,000
2022 16,000
2023 18,000
2024 20,000
2025 22,000

Who should enrol in Advanced Skill Certificate in Remote Support Technician?

Ideal Audience for Advanced Skill Certificate in Remote Support Technician Are you a UK-based IT professional looking to enhance your skills in remote support and troubleshooting? Do you want to stay ahead of the curve in the rapidly evolving tech industry?
Key Characteristics: - IT professionals with at least 2 years of experience in help desk or technical support roles
Career Goals: - To become a certified remote support technician and increase earning potential
Industry Insights: - The UK's IT industry is projected to grow by 4.3% annually, with remote support services expected to drive this growth
Learning Outcomes: - To develop advanced skills in remote support and troubleshooting