Advanced Skill Certificate in Patient Experience and Public Involvement

Saturday, 14 February 2026 04:06:10

International applicants and their qualifications are accepted

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Overview

Overview

Experience is at the heart of healthcare, and Patient Experience plays a vital role in shaping the care patients receive. This Advanced Skill Certificate in Patient Experience and Public Involvement is designed for healthcare professionals who want to understand the importance of patient-centered care and how to engage with patients and the public.


By studying this course, you'll gain a deeper understanding of the principles of patient experience, including the impact of communication, empathy, and cultural sensitivity on patient outcomes. You'll also learn how to facilitate public involvement and engagement in healthcare decision-making.


Our course is perfect for healthcare professionals, researchers, and students who want to develop their skills in patient experience and public involvement. You'll learn from experts in the field and apply your knowledge in real-world scenarios.


So why not take the first step towards becoming a patient experience expert? Explore our Advanced Skill Certificate in Patient Experience and Public Involvement today and discover how you can make a positive impact on patient care.

Patient Experience and Public Involvement is a highly sought-after skill that can elevate your career in healthcare. This Advanced Skill Certificate program equips you with the knowledge and skills to design and deliver exceptional patient-centered experiences, fostering strong relationships between patients, families, and healthcare providers. By gaining expertise in patient engagement, advocacy, and communication, you'll enhance patient satisfaction, outcomes, and overall well-being. With this certification, you'll unlock career opportunities in patient experience, public involvement, and healthcare management. Unique features include interactive workshops, real-world case studies, and a network of industry professionals.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Patient Engagement
• Public Involvement in Healthcare
• Patient Experience Measurement
• Quality Improvement in Healthcare
• Patient Advocacy Skills
• Communication Strategies for Healthcare Professionals
• Empathy and Compassion in Patient Care
• Patient-Centred Care
• Healthcare Policy and Advocacy
• Interpersonal Skills for Healthcare Teams

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in Patient Experience and Public Involvement

The Advanced Skill Certificate in Patient Experience and Public Involvement is a comprehensive program designed to equip healthcare professionals with the skills necessary to deliver exceptional patient care and engage with patients, families, and communities effectively.
This certificate program focuses on developing the knowledge and skills required to create a positive patient experience, including understanding patient needs, preferences, and expectations, as well as effective communication and interpersonal skills.
Upon completion of the program, learners can expect to gain a deeper understanding of patient-centered care, cultural competence, and the importance of public involvement in healthcare decision-making.
The program duration is typically 12-18 months, depending on the institution and the learner's prior experience and education.
The industry relevance of this certificate is high, as healthcare organizations increasingly recognize the importance of delivering high-quality patient care and engaging with patients, families, and communities to improve health outcomes and patient satisfaction.
Learners who complete this certificate program can expect to enhance their career prospects and advance their careers in patient experience and public involvement roles within healthcare organizations.
The skills and knowledge gained through this program are highly transferable across different healthcare settings, including hospitals, clinics, and community health organizations.
Overall, the Advanced Skill Certificate in Patient Experience and Public Involvement is a valuable credential for healthcare professionals seeking to improve patient care and engagement, and for those looking to advance their careers in this field.

Why this course?

Advanced Skill Certificate in Patient Experience and Public Involvement is a highly sought-after credential in today's healthcare market. According to the UK's National Health Service (NHS), there is a growing demand for professionals who can effectively engage with patients and the public to improve healthcare outcomes. In 2020, the NHS reported that 71% of patients wanted to be involved in the decision-making process for their care, highlighting the importance of patient experience and public involvement.
Year Percentage of Patients Involved in Decision-Making
2015 45%
2018 55%
2020 71%

Who should enrol in Advanced Skill Certificate in Patient Experience and Public Involvement?

Patient Experience and Public Involvement is an ideal career path for those passionate about delivering high-quality healthcare services and engaging with patients, carers, and the wider community.
In the UK, there are over 1.5 million people working in healthcare, with 70% of them reporting that patient experience is a key factor in their job satisfaction. By gaining an Advanced Skill Certificate in Patient Experience and Public Involvement, you can develop the skills and knowledge needed to make a real difference in the lives of patients and their families.
You'll learn about: how to design and deliver patient-centered care, engage with patients and carers, and communicate effectively with healthcare teams.
With a strong understanding of patient experience and public involvement, you'll be in high demand across various healthcare settings, including hospitals, clinics, and community health services. In fact, the NHS has set a target to increase patient engagement by 20% by 2025, highlighting the importance of this role in delivering high-quality patient care.