Advanced Skill Certificate in Microsoft Office for Customer Relationship Management

Wednesday, 09 July 2025 19:03:17

International applicants and their qualifications are accepted

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Overview

Overview

Our Advanced Skill Certificate in Microsoft Office for Customer Relationship Management is designed to equip learners with essential knowledge and skills for success in today's digital landscape. This course offers flexibility and accessibility for students worldwide, allowing them to enhance their proficiency in Microsoft Office tools specifically tailored for CRM applications. With no case studies or practicals involved, students can focus on mastering key concepts and techniques that are crucial for managing customer relationships effectively. Join us today to elevate your skills and stay ahead in the competitive business world!

Enhance your proficiency in Microsoft Office for Customer Relationship Management with our Advanced Skill Certificate program. Dive deep into the intricacies of Excel, Word, and Outlook to streamline your CRM processes and boost productivity. Learn advanced techniques for data analysis, reporting, and communication to effectively manage customer relationships. Our hands-on training will equip you with the skills needed to excel in a competitive business environment. Join us and take your Microsoft Office skills to the next level!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Customer Relationship Management • Advanced Excel for CRM • Data Analysis and Reporting in CRM • CRM Software Integration • Customer Segmentation and Targeting • CRM Strategy and Implementation • Advanced PowerPoint for CRM Presentations • CRM Automation and Workflow Management • Customer Service and Support in CRM • CRM Analytics and Performance Measurement

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Relationship Manager
CRM Specialist
CRM Analyst
CRM Consultant
CRM Administrator
CRM Developer

Key facts about Advanced Skill Certificate in Microsoft Office for Customer Relationship Management

- Gain proficiency in Microsoft Office applications tailored for Customer Relationship Management (CRM)
- Learn to utilize Excel, Word, PowerPoint, and Outlook for CRM tasks
- Develop skills in data analysis, reporting, and communication for effective customer management
- Acquire knowledge in CRM strategies, tools, and best practices
- Enhance productivity and efficiency in customer interactions
- Industry-relevant training for roles in sales, marketing, and customer service
- Hands-on experience with real-world CRM scenarios
- Practical assignments and projects to apply learned skills
- Interactive sessions with industry experts for insights and guidance
- Comprehensive curriculum covering advanced CRM functionalities
- Prepare for Microsoft Office Specialist certification exams in CRM applications
- Elevate your career prospects with specialized CRM skills and expertise.

Why this course?

Industry Demand Relevance
The UK CRM market is projected to reach £1.3 billion by 2025, indicating a growing demand for CRM professionals. Proficiency in Microsoft Office for CRM is essential for managing customer data, improving communication, and increasing sales efficiency.
Over 80% of UK businesses believe that CRM is important for their success, highlighting the need for skilled professionals in this area. Having an advanced skill certificate in Microsoft Office for CRM can significantly enhance job prospects and earning potential in the competitive UK market.

Who should enrol in Advanced Skill Certificate in Microsoft Office for Customer Relationship Management?

This course is designed for professionals looking to enhance their skills in Microsoft Office for Customer Relationship Management. Whether you are a sales manager, marketing executive, or customer service representative, this advanced skill certificate will equip you with the tools needed to excel in managing customer relationships effectively. According to a recent survey by Statista, 80% of UK businesses believe that customer relationship management is crucial for their success. Additionally, 65% of companies see an increase in sales productivity after implementing CRM software. This course is ideal for individuals who want to stay ahead in the competitive business landscape and leverage the power of Microsoft Office tools for customer relationship management. Join us and take your skills to the next level!
80% of UK businesses believe CRM is crucial for success 65% of companies see an increase in sales productivity with CRM software