Advanced Skill Certificate in Level 5 IT Servicemanagement

Saturday, 14 February 2026 02:55:54

International applicants and their qualifications are accepted

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Overview

Overview

IT Servicemanagement

is a specialized field that focuses on the management of IT services.
IT Servicemanagement plays a crucial role in ensuring the smooth operation of an organization's technology infrastructure.
This Advanced Skill Certificate in Level 5 IT Servicemanagement is designed for IT professionals who want to enhance their skills in servicemanagement.
The course covers topics such as servicemanagement processes, IT service strategy, and IT service operation.
It is ideal for IT service managers, team leaders, and professionals who want to improve their servicemanagement skills.
By completing this course, learners will gain a deeper understanding of IT servicemanagement principles and practices.
They will be able to apply their knowledge to real-world scenarios and make informed decisions about IT servicemanagement.
So, if you're interested in advancing your career in IT servicemanagement, explore this course and take the first step towards becoming a certified IT servicemanagement professional.

IT Servicemanagement is the backbone of any successful organization, and our Advanced Skill Certificate in Level 5 IT Servicemanagement is designed to equip you with the skills to excel in this field. By completing this course, you will gain a deep understanding of IT servicemanagement principles, practices, and techniques, enabling you to IT Servicemanagement teams to deliver high-quality services efficiently. You will learn how to analyze service requests, prioritize tasks, and manage service level agreements, leading to improved customer satisfaction and reduced costs. With this certification, you can expect IT Servicemanagement career prospects in top companies, and a competitive salary package.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management Frameworks
• Service Level Management (SLM)
• Incident Management (IM)
• Problem Management (PM)
• Change Management (CM)
• Release and Deployment Management (RDM)
• Service Desk Operations
• IT Service Continuity Management (ITSCM)
• IT Service Validation and Testing (ITSVT)
• Service Reporting and Analysis

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in Level 5 IT Servicemanagement

The Advanced Skill Certificate in Level 5 IT Servicemanagement is a comprehensive program designed to equip individuals with the necessary skills and knowledge to excel in IT servicemanagement roles.
This certificate program focuses on developing the skills required to manage IT services effectively, including service desk management, incident management, problem management, and change management.
Upon completion of the program, learners can expect to gain the following learning outcomes:
- Develop a comprehensive understanding of IT servicemanagement principles and practices
- Acquire the skills to manage IT services effectively, including service desk management and incident management
- Learn how to analyze and resolve IT service management issues efficiently
- Understand the importance of change management in IT servicemanagement
- Develop the skills to implement IT servicemanagement best practices in a real-world setting
The duration of the Advanced Skill Certificate in Level 5 IT Servicemanagement program is typically 12 weeks, with learners required to complete a series of modules and assessments along the way.
Throughout the program, learners will engage with industry experts and experienced practitioners who will share their knowledge and insights on IT servicemanagement best practices.
The program is highly relevant to the IT industry, with a focus on developing the skills required to manage IT services effectively in a fast-paced and dynamic environment.
By completing the Advanced Skill Certificate in Level 5 IT Servicemanagement, learners can enhance their career prospects and take their IT servicemanagement skills to the next level.
The program is also designed to meet the requirements of ITIL 4, the latest version of the IT Service Management framework.
Overall, the Advanced Skill Certificate in Level 5 IT Servicemanagement is an excellent choice for individuals looking to develop their IT servicemanagement skills and advance their careers in the IT industry.

Why this course?

Advanced Skill Certificate in Level 5 IT Service Management holds significant importance in today's market, particularly in the UK. According to a report by the Chartered Institute of IT Service Management (CITSM), the demand for IT service management professionals is expected to increase by 10% annually, creating a vast number of job opportunities.
Year Job Openings
2020 15,000
2021 18,000
2022 22,000

Who should enrol in Advanced Skill Certificate in Level 5 IT Servicemanagement?

Ideal Audience for Advanced Skill Certificate in Level 5 IT Servicemanagement Are you a UK IT professional looking to enhance your career prospects? With the UK's IT sector expected to grow by 8% annually, having a Level 5 qualification in IT Servicemanagement can give you a competitive edge.
Key Characteristics: You should be a UK IT professional with at least 2 years of experience in IT Servicemanagement, or someone looking to transition into this field. You should also have a good understanding of IT service management principles, processes, and tools.
Career Benefits: Upon completion of the Advanced Skill Certificate in Level 5 IT Servicemanagement, you can expect to increase your earning potential by up to 20% and move into senior roles such as IT Service Manager or Technical Account Manager.
Learning Outcomes: By the end of the course, you will be able to demonstrate your knowledge and skills in IT service management, including service design, service transition, service operation, and service strategy.