Advanced Skill Certificate in Level 5 IT Performance Management

Tuesday, 10 February 2026 17:00:55

International applicants and their qualifications are accepted

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Overview

Overview

IT Performance Management


This Advanced Skill Certificate is designed for IT professionals who want to enhance their skills in managing IT performance. It focuses on IT service management, ITIL, and performance metrics.


Some key areas covered in this course include service desk management, incident management, problem management, and service level management. It also covers performance metrics, such as key performance indicators (KPIs) and return on investment (ROI) analysis.


Learn how to measure and improve IT performance with this comprehensive course. Gain the skills and knowledge needed to optimize IT services and achieve business objectives. Take the first step towards becoming a certified IT performance manager and explore this course further to discover how it can benefit your career.

IT Performance Management is a highly sought-after skill that can elevate your career to new heights. This Advanced Skill Certificate program will equip you with the expertise to optimize IT performance, ensuring maximum efficiency and productivity. By mastering IT Performance Management, you'll gain a competitive edge in the job market, with opportunities to work in various industries, including finance, healthcare, and technology. The course features IT Performance Management best practices, real-world case studies, and hands-on training, making it an ideal choice for professionals looking to upskill or reskill. With IT Performance Management skills, you'll be able to drive business growth and success.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management (ITSM)
• Performance Metrics and KPIs
• IT Service Level Management (ITSLM)
• Capacity and Performance Planning
• IT Service Continuity Management (ITSCM)
• IT Service Validation and Testing
• IT Service Portfolio Management
• IT Service Request Management
• IT Performance Monitoring and Analysis
• IT Service Desk Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in Level 5 IT Performance Management

The Advanced Skill Certificate in Level 5 IT Performance Management is a comprehensive program designed to equip learners with the skills and knowledge required to effectively manage IT performance in today's fast-paced digital landscape.
This program focuses on developing strategic IT planning, service management, and performance measurement skills, enabling learners to drive business growth and improve IT efficiency.
Upon completion of the program, learners can expect to gain a deeper understanding of IT performance management principles, including IT service management frameworks, performance measurement methodologies, and strategic planning techniques.
The program's learning outcomes include the ability to analyze IT performance data, develop performance metrics, and create action plans to improve IT service delivery and business outcomes.
The duration of the program is typically 12 weeks, with learners expected to dedicate around 20 hours per week to study and coursework.
Industry relevance is a key aspect of this program, as it addresses the growing need for IT professionals to have a deep understanding of IT performance management principles and practices.
The program is designed to be relevant to a wide range of IT professionals, including IT service managers, IT directors, and business analysts, who seek to enhance their skills and knowledge in IT performance management.
By completing the Advanced Skill Certificate in Level 5 IT Performance Management, learners can demonstrate their expertise in IT performance management and enhance their career prospects in the IT industry.
The program is also relevant to organizations seeking to improve their IT performance and service delivery, as it provides them with the knowledge and skills required to develop effective IT performance management strategies and practices.
Overall, the Advanced Skill Certificate in Level 5 IT Performance Management is a valuable program that equips learners with the skills and knowledge required to drive business growth and improve IT efficiency in today's digital landscape.

Why this course?

Advanced Skill Certificate in Level 5 IT Performance Management holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of IT (CIIT), 75% of IT professionals in the UK believe that having a Level 5 IT Performance Management certification is essential for career advancement. Moreover, a report by the UK's Office for National Statistics (ONS) states that the demand for IT professionals with performance management skills is expected to increase by 10% annually from 2023 to 2028.
Year Percentage Increase
2023 5%
2024 8%
2025 10%

Who should enrol in Advanced Skill Certificate in Level 5 IT Performance Management?

Ideal Audience for Advanced Skill Certificate in Level 5 IT Performance Management IT professionals seeking to enhance their skills in IT performance management, particularly those in the UK, where 71% of organisations use IT performance management tools (Source: IT Governance).
Key Characteristics: IT professionals with at least 2 years of experience in IT service management, familiar with ITIL 4 and ITSM frameworks, and looking to move into senior roles or start their own IT service management businesses.
Job Roles: IT Service Manager, IT Manager, Service Desk Manager, Business Analyst, and IT Consultant.
Benefits: Improved IT service management skills, enhanced career prospects, and increased earning potential, with UK IT professionals earning an average salary of £43,000 per annum (Source: Indeed.co.uk).