Advanced Skill Certificate in IT Service Reporting and Analytics

Sunday, 12 October 2025 05:55:03

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Reporting and Analytics


This advanced certificate program is designed for IT professionals who want to develop skills in creating comprehensive reports and analyzing data to drive business decisions.


Learn how to extract insights from complex data sets and create actionable recommendations using tools like Excel, Tableau, and Power BI.


Some of the key topics covered in this program include:

IT Service Management, Data Visualization, Reporting Tools, and Business Intelligence.


Gain the skills and knowledge needed to become a data-driven IT professional and take your career to the next level.


Explore this advanced certificate program today and start making data-driven decisions with confidence.

IT Service Reporting and Analytics is a comprehensive course that equips you with the skills to analyze and interpret complex data, providing actionable insights to drive business growth. By mastering IT Service Reporting and Analytics, you'll gain a competitive edge in the job market, with career prospects in IT service management, data analysis, and business intelligence. This course features IT Service Reporting and Analytics tools, such as data visualization, reporting, and dashboarding, allowing you to create customized reports and dashboards. You'll also learn to identify trends, optimize processes, and make data-driven decisions.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content


IT Service Management Frameworks •
Service Level Management (SLM) and Service Level Agreements (SLAs) •
Key Performance Indicators (KPIs) and Balanced Scorecard •
IT Service Reporting and Dashboards •
Data Visualization Tools for IT Service Analytics •
IT Service Cost Analysis and Budgeting •
Service Request Management and Incident Reporting •
IT Service Level Management System (ITSM) Implementation •
Advanced Analytics for IT Service Optimization •
IT Service Reporting and Compliance Requirements

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in IT Service Reporting and Analytics

The Advanced Skill Certificate in IT Service Reporting and Analytics is a comprehensive program designed to equip learners with the skills required to analyze and report on IT service data.
This program focuses on teaching learners how to extract insights from large datasets, identify trends, and create actionable recommendations for IT service improvement.
Upon completion of the program, learners will be able to demonstrate their ability to design, develop, and implement effective IT service reporting and analytics solutions.
The learning outcomes of this program include the ability to analyze and interpret complex IT service data, create data visualizations, and develop predictive models to forecast IT service performance.
The duration of the program is typically 12 weeks, with learners expected to complete a series of assignments and projects that simulate real-world IT service reporting and analytics scenarios.
The industry relevance of this program is high, as IT service reporting and analytics is a critical function in many organizations, particularly those with complex IT infrastructures.
Learners who complete this program can expect to find employment opportunities in IT service management, IT analytics, and data science, among other fields.
The skills learned through this program are also transferable to other areas of business, such as finance, marketing, and operations, making it a valuable asset for learners looking to transition into new roles.
Overall, the Advanced Skill Certificate in IT Service Reporting and Analytics is a valuable program for anyone looking to develop the skills required to succeed in this field.

Why this course?

Advanced Skill Certificate in IT Service Reporting and Analytics is highly significant in today's market, particularly in the UK. According to a report by the UK's IT industry, the demand for IT professionals with expertise in service reporting and analytics is expected to increase by 15% by 2025, resulting in a shortage of skilled professionals.
Year Growth Rate
2020 5%
2021 8%
2022 12%
2023 15%

Who should enrol in Advanced Skill Certificate in IT Service Reporting and Analytics?

Ideal Audience for Advanced Skill Certificate in IT Service Reporting and Analytics
IT professionals seeking to enhance their skills in data analysis and reporting, particularly those working in the UK's IT service management industry, are the primary target audience for this certificate.
Secondary target audiences include IT service managers, service desk analysts, and business analysts looking to improve their analytical skills and contribute to data-driven decision-making.
In the UK, the demand for IT professionals with advanced analytical skills is on the rise, with a report by the Chartered Institute of Information Technology (BCS) stating that 75% of IT professionals believe that data analysis is a key skill for success in the industry.
Prospective learners should have a basic understanding of IT service management and data analysis concepts, as well as proficiency in tools such as Excel, SQL, and data visualization software.