Advanced Skill Certificate in IT Service Management for ICT Systems

Thursday, 12 February 2026 12:33:21

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Management for ICT Systems


Unlock the full potential of your ICT systems with our Advanced Skill Certificate program. This comprehensive course is designed for IT professionals and ICT system administrators who want to enhance their skills in managing ICT systems and services.

Learn how to align ICT services with business objectives, design and implement service management processes, and ensure the quality and security of ICT systems.


Gain expertise in ITIL, service desk management, incident management, problem management, and change management. Develop the skills to analyze business needs, design solutions, and implement effective ICT service management strategies.

Take the first step towards becoming a certified IT service management professional and start your journey today. Explore our course materials and discover how you can transform your ICT systems into a world-class service delivery platform.

IT Service Management is a highly sought-after skill in the industry, and our Advanced Skill Certificate program can help you acquire it. This comprehensive course covers the latest ITIL framework, enabling you to manage ICT systems efficiently. By completing this program, you'll gain key benefits such as improved service quality, reduced costs, and enhanced customer satisfaction. With a strong foundation in IT service management, you'll enjoy career prospects in top IT companies and organizations. Unique features of the course include hands-on training, real-world case studies, and expert guidance from industry professionals.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management (ITSM)
• Service Desk Management
• Incident Management
• Problem Management
• Change Management
• Release and Deployment Management
• Service Level Management (SLM)
• Capacity and Performance Management
• IT Service Continuity Management (ITSCM)
• Information Security Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in IT Service Management for ICT Systems

The Advanced Skill Certificate in IT Service Management for ICT Systems is a comprehensive program designed to equip learners with the knowledge and skills required to manage IT services effectively in the ICT industry.
This certificate program focuses on the service management lifecycle, including service strategy, service design, service transition, service operation, and continuous service improvement.
Through this program, learners will gain a deep understanding of ITIL (Information Technology Infrastructure Library) best practices and how to apply them in real-world scenarios.
The learning outcomes of this program include the ability to analyze business needs and develop effective IT service management strategies, design and implement IT service management processes, and continuously improve IT service management practices.
The duration of the Advanced Skill Certificate in IT Service Management for ICT Systems is typically 12-16 weeks, depending on the institution offering the program and the learner's prior experience and knowledge.
The program is highly relevant to the ICT industry, as it provides learners with the skills and knowledge required to manage IT services effectively and efficiently.
Learners who complete this program can expect to gain a competitive edge in the job market, as it is recognized by many organizations as a benchmark for IT service management skills.
The Advanced Skill Certificate in IT Service Management for ICT Systems is also relevant to the IT service management profession, as it provides learners with the knowledge and skills required to work in a variety of IT service management roles, including service desk, incident management, problem management, and change management.
Overall, the Advanced Skill Certificate in IT Service Management for ICT Systems is an excellent choice for anyone looking to develop their IT service management skills and advance their career in the ICT industry.

Why this course?

Advanced Skill Certificate in IT Service Management for ICT Systems holds significant importance in today's market, particularly in the UK. According to a report by the UK's IT industry, the demand for skilled IT professionals is expected to increase by 13% by 2025, with IT service management being a key area of focus.
Year Growth Rate
2020 8%
2021 10%
2022 12%
2023 13%

Who should enrol in Advanced Skill Certificate in IT Service Management for ICT Systems?

Ideal Audience for Advanced Skill Certificate in IT Service Management for ICT Systems IT professionals seeking to enhance their skills in IT service management, particularly those working in the UK, where the IT industry is a significant contributor to the economy, with over 900,000 people employed in the sector (Source: ONS, 2022).
Professionals with 2+ years of experience in ICT systems, IT service management, or related fields, such as network administration, cybersecurity, or data analytics. Individuals looking to advance their careers, gain industry-recognized certifications, and stay up-to-date with the latest IT service management best practices, with the UK's IT sector expected to grow by 4.5% annually from 2022 to 2025 (Source: PwC, 2022).
IT managers, team leaders, and specialists seeking to improve their knowledge of IT service management frameworks, such as ITIL, and develop skills in areas like service desk management, incident management, and problem management. Those interested in pursuing a career in IT service management, with the average salary for IT service managers in the UK expected to be around £55,000 per annum (Source: Glassdoor, 2022).