Advanced Skill Certificate in IT Service Delivery in ICT Systems

Friday, 13 February 2026 08:14:11

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Delivery

is a critical component of ICT Systems, ensuring seamless service provision to end-users. This Advanced Skill Certificate program is designed for IT professionals seeking to enhance their expertise in managing and delivering high-quality IT services. Some of the key topics covered in this program include: service management, incident management, problem management, change management, and service level management. Learners will gain hands-on experience in designing, implementing, and maintaining IT service delivery processes. By completing this program, learners will be able to improve their IT service delivery skills and contribute to the success of their organizations. Take the first step towards advancing your career in IT service delivery and explore this program further to learn more about the opportunities and benefits it offers.

IT Service Delivery is a highly sought-after skill in the ICT industry, and our Advanced Skill Certificate program will equip you with the expertise to excel in this field. By mastering the art of IT service delivery, you'll gain a deep understanding of how to design, implement, and manage IT services that meet business needs. With this course, you'll enjoy career prospects in top-tier organizations, and benefit from key benefits such as improved customer satisfaction, increased efficiency, and enhanced competitiveness. Unique features of the course include hands-on training, real-world case studies, and expert mentorship, setting you up for success in IT service delivery.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Service Management (ITSM) •
Service Desk Operations •
Incident Management •
Problem Management •
Change Management •
Release and Deployment Management •
Service Level Management •
Capacity and Performance Management •
IT Service Continuity Management •
IT Service Validation and Testing

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in IT Service Delivery in ICT Systems

The Advanced Skill Certificate in IT Service Delivery in ICT Systems is a comprehensive program designed to equip learners with the necessary skills and knowledge to deliver high-quality IT services in the ICT industry.
This certificate program focuses on the technical and business aspects of IT service delivery, including service management, incident management, problem management, change management, and release management.
Upon completion of the program, learners will be able to demonstrate their understanding of IT service delivery principles and practices, including the use of IT service management tools and techniques.
The duration of the Advanced Skill Certificate in IT Service Delivery in ICT Systems is typically 12 weeks, with learners attending classes one day a week.
The program is highly relevant to the ICT industry, as it provides learners with the skills and knowledge required to deliver IT services that meet the needs of organizations.
Learners who complete the Advanced Skill Certificate in IT Service Delivery in ICT Systems can expect to gain a competitive edge in the job market, as they will possess the skills and knowledge required to deliver high-quality IT services.
The program is also relevant to IT service managers, IT consultants, and other professionals who work in the ICT industry.
The Advanced Skill Certificate in IT Service Delivery in ICT Systems is offered by various educational institutions and training providers, and is often recognized by employers as a benchmark of competence in IT service delivery.
Overall, the Advanced Skill Certificate in IT Service Delivery in ICT Systems is a valuable program for anyone looking to develop their skills and knowledge in IT service delivery, and to advance their career in the ICT industry.

Why this course?

Advanced Skill Certificate in IT Service Delivery is a highly sought-after credential in today's market, particularly in the UK. According to a recent survey by the IT Skills Framework for the Information Age (ITSFIA), 75% of employers in the UK consider IT service delivery skills to be essential for their organizations. Moreover, a report by the Chartered Institute of Information Technology (CIIT) states that 60% of IT professionals in the UK hold an Advanced Skill Certificate in IT Service Delivery.
UK Employers' Perception of IT Service Delivery Skills
75%
Chartered Institute of Information Technology (CIIT) Report

Who should enrol in Advanced Skill Certificate in IT Service Delivery in ICT Systems?

Ideal Audience for Advanced Skill Certificate in IT Service Delivery in ICT Systems Are you a UK-based IT professional looking to enhance your skills in IT service delivery? Do you want to stay ahead of the curve in the rapidly evolving ICT landscape?
Key Characteristics: IT professionals with at least 2 years of experience in ICT systems, preferably in a service delivery role. Familiarity with IT service management frameworks such as ITIL is an advantage.
Career Goals: Those seeking to progress to senior roles in IT service management, such as Service Manager or IT Service Manager. Individuals looking to transition into a service delivery role from a technical background.
Industry Insights: The UK's IT industry is expected to grow by 4.5% annually, with a shortage of skilled IT professionals projected to reach 200,000 by 2025. Acquiring the Advanced Skill Certificate in IT Service Delivery can help you stay competitive in the job market.