Advanced Skill Certificate in IT Service Delivery

Friday, 13 February 2026 00:07:07

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Delivery

is a critical component of any successful organization. Effective service delivery enables businesses to provide high-quality services to their customers, resulting in increased customer satisfaction and loyalty.

Our Advanced Skill Certificate in IT Service Delivery is designed for IT professionals who want to enhance their skills in service management, incident management, problem management, and change management.

By completing this course, learners will gain a deep understanding of the ITIL framework and how to apply it in real-world scenarios. They will also learn how to analyze and resolve complex IT issues, improve service quality, and reduce costs.

Whether you're looking to advance your career or start a new one, our IT Service Delivery course is the perfect opportunity to develop the skills you need to succeed.

So why wait? Explore our IT Service Delivery course today and take the first step towards becoming a certified IT professional!

IT Service Delivery is a comprehensive program that equips learners with the skills to design, implement, and manage IT services effectively. This Advanced Skill Certificate course focuses on developing expertise in service management, IT service strategy, and service operation. By completing this program, learners can enhance their career prospects in the IT industry, particularly in service delivery roles. Key benefits include improved service quality, increased efficiency, and better customer satisfaction. Unique features of the course include real-world case studies, interactive simulations, and expert-led workshops. Learners will gain hands-on experience in IT service delivery tools and methodologies.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
IT Service Management (ITSM) •
Service Desk Operations •
Incident Management •
Problem Management •
Change Management •
Release and Deployment Management •
Service Level Management (SLM) •
IT Service Continuity Management (ITSCM) •
IT Service Validation and Testing (ITSVT) •
Service Portfolio Management (SPM)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in IT Service Delivery

The Advanced Skill Certificate in IT Service Delivery is a comprehensive program designed to equip learners with the skills and knowledge required to deliver high-quality IT services.
This program focuses on the technical, business, and soft skills necessary for IT service delivery professionals, enabling them to effectively manage and support IT services.
Upon completion of the program, learners will be able to demonstrate their understanding of IT service delivery concepts, processes, and best practices, as well as their ability to apply these concepts in real-world scenarios.
The learning outcomes of the Advanced Skill Certificate in IT Service Delivery include the ability to analyze and resolve IT service delivery issues, design and implement IT service delivery strategies, and manage IT service delivery teams and processes.
The duration of the program is typically 12 weeks, with learners required to complete a series of modules and assessments to demonstrate their knowledge and skills.
The Advanced Skill Certificate in IT Service Delivery is highly relevant to the IT industry, as it provides learners with the skills and knowledge required to deliver high-quality IT services and support the business goals of organizations.
This program is particularly relevant to IT professionals who want to advance their careers or transition into IT service delivery roles, as well as to business professionals who want to understand the IT service delivery function and how it supports business objectives.
The program is also relevant to organizations that want to upskill their existing IT staff or attract new talent with IT service delivery expertise.
Overall, the Advanced Skill Certificate in IT Service Delivery is a valuable program for anyone looking to develop the skills and knowledge required to deliver high-quality IT services and support the business goals of organizations.

Why this course?

Advanced Skill Certificate in IT Service Delivery holds immense significance in today's market, particularly in the UK. According to a report by the IT Skills Framework for the Information Age (ITFIA), the demand for IT professionals with advanced skills in service delivery is expected to increase by 20% by 2025. In the UK, the National Careers Service estimates that there will be over 1 million job openings in IT and related fields by 2025, with many of these roles requiring advanced skills in service delivery.
Year Number of Job Openings
2020 750,000
2025 1,000,000

Who should enrol in Advanced Skill Certificate in IT Service Delivery ?

Ideal Audience for Advanced Skill Certificate in IT Service Delivery Are you a UK-based IT professional looking to enhance your skills in service delivery? Do you want to stay ahead of the curve in the competitive IT industry?
Job Roles: IT Service Managers, Service Desk Managers, Help Desk Technicians, Field Engineers, and anyone interested in IT service delivery.
Industry Sectors: Public Sector, Private Sector, Financial Services, Healthcare, and any other industry that relies on IT service delivery.
Skills Gaps: Many UK IT professionals lack advanced skills in service delivery, leading to increased costs, reduced efficiency, and poor customer satisfaction.
Benefits: Enhance your career prospects, increase your earning potential, and stay ahead of the competition in the UK IT job market.