Advanced Skill Certificate in IT Service Business Management

Wednesday, 17 December 2025 19:03:03

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

IT Service Business Management

is designed for professionals seeking to enhance their skills in managing IT services. This advanced certificate program focuses on developing strategic capabilities to drive business growth and profitability in the IT service industry.
Key concepts include service portfolio management, demand management, and relationship management. Learners will gain insights into IT service management frameworks, such as ITIL, and learn how to apply them in real-world scenarios.
By completing this program, learners will acquire the knowledge and skills necessary to take on leadership roles or advance their careers in IT service management. They will be able to analyze business needs, develop effective strategies, and implement solutions that drive business success.
If you're interested in advancing your career in IT service management, explore this advanced certificate program today and discover how you can make a meaningful impact in the industry.

IT Service Business Management is a comprehensive course that equips you with the skills to excel in the IT industry. By acquiring knowledge of IT service business management, you can enhance your career prospects and take your professional growth to the next level. This course covers key areas such as service strategy, service design, service transition, and service operation, providing you with a solid foundation to manage IT services effectively. You will gain hands-on experience in service management tools and techniques, enabling you to improve service quality and increase customer satisfaction. Upon completion, you will receive an Advanced Skill Certificate in IT Service Business Management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
IT Service Management Framework •
Service Level Management (SLM) •
Incident Management (IM) •
Problem Management (PM) •
Change Management (CM) •
Service Desk Operations •
IT Service Continuity Management (ITSCM) •
IT Service Assessment and Measurement •
IT Service Portfolio Management •
Service Request Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in IT Service Business Management

The Advanced Skill Certificate in IT Service Business Management is a comprehensive program designed to equip learners with the necessary skills to manage IT service businesses effectively.
This program focuses on developing the skills required to manage IT service businesses, including business strategy, IT service management, and financial management.
Upon completion of the program, learners will be able to analyze business needs, develop business strategies, and implement IT service management processes.
The program is designed to be completed in 6 months, with 12 months of support from the training provider.
The Advanced Skill Certificate in IT Service Business Management is highly relevant to the IT service industry, as it provides learners with the skills required to manage IT service businesses in a competitive market.
The program is designed to be industry-agnostic, making it relevant to learners from various backgrounds, including IT service providers, business analysts, and project managers.
The program covers a range of topics, including IT service management, business strategy, financial management, and leadership and management.
Learners will have access to a range of resources, including online learning materials, video tutorials, and live support from trainers and industry experts.
The Advanced Skill Certificate in IT Service Business Management is recognized by various industry bodies, including the International Association of IT Service Management (ITSM) and the Project Management Institute (PMI).
Upon completion of the program, learners will be awarded an Advanced Skill Certificate in IT Service Business Management, which can be used to demonstrate their skills and knowledge to employers.
The program is designed to be flexible, with learners able to complete the program at their own pace and on their own schedule.
The Advanced Skill Certificate in IT Service Business Management is a valuable investment for learners looking to advance their careers in the IT service industry.
It provides learners with the skills and knowledge required to manage IT service businesses effectively, making it an essential program for anyone looking to succeed in this field.

Why this course?

Advanced Skill Certificate in IT Service Business Management holds immense significance in today's market, particularly in the UK. The IT service management industry is experiencing rapid growth, driven by the increasing demand for digital transformation and cloud computing. According to a report by the Chartered Institute of Information Technology (CIIT), the UK IT industry is expected to reach £243 billion by 2025, creating a vast array of job opportunities for professionals with advanced skills in IT service business management.
Year Number of IT Jobs
2020 1,434,000
2021 1,542,000
2022 1,656,000
2023 1,773,000
2024 1,900,000
2025 1,927,000

Who should enrol in Advanced Skill Certificate in IT Service Business Management?

Ideal Audience for Advanced Skill Certificate in IT Service Business Management IT professionals seeking to enhance their skills in service management, particularly those working in the UK, where the IT service management industry is a significant contributor to the economy, with over 500,000 employees and a GDP of £143 billion (Source: IT Skills Council).
Professionals with 2+ years of experience in IT service management, looking to move into senior roles or start their own IT service businesses, are ideal candidates for this certificate. Those interested in IT service management best practices, such as ITIL (Information Technology Infrastructure Library), and seeking to improve their knowledge of service desk management, incident management, and problem management.
Individuals working in the UK's IT sector, including those in London, Manchester, Birmingham, and other major cities, may benefit from this certificate, as it aligns with the UK's National Qualifications Framework and is recognized by the British Computer Society. Those looking to upskill or reskill in IT service management, and seeking to enhance their employability in the UK job market, where IT service management professionals are in high demand.