Advanced Skill Certificate in IT Performance Management

Wednesday, 11 February 2026 23:59:23

International applicants and their qualifications are accepted

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Overview

Overview

IT Performance Management

is a critical aspect of any organization's success. Performance management involves setting goals, tracking progress, and making data-driven decisions to optimize IT operations.

Designed for IT professionals and managers, this Advanced Skill Certificate program equips learners with the skills to analyze IT performance metrics, identify areas for improvement, and implement strategic initiatives to drive business outcomes.

Through a combination of theoretical foundations and practical applications, learners will gain expertise in IT performance management best practices, including service level management, capacity planning, and cost optimization.

By the end of the program, learners will be able to develop and implement effective IT performance management strategies that align with business objectives and drive organizational success.

Take the first step towards becoming a performance management expert and explore this Advanced Skill Certificate program today!

IT Performance Management is a specialized field that enables organizations to optimize their technology infrastructure and improve overall performance. This Advanced Skill Certificate course focuses on developing essential skills in IT performance management, including service level management, capacity planning, and IT service management. By completing this course, you will gain a deep understanding of IT Performance Management principles and practices, allowing you to improve your organization's IT efficiency and effectiveness. With this certification, you can expect enhanced career prospects in IT management roles, including IT service management, infrastructure management, and more. Unique features include real-world case studies and hands-on training.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management Frameworks
• Performance Metrics and KPIs
• IT Service Level Management
• Capacity and Performance Planning
• IT Service Continuity Planning
• IT Service Request Management
• IT Service Portfolio Management
• IT Service Level Agreement
• IT Performance Monitoring and Analysis
• IT Service Optimization and Improvement

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in IT Performance Management

The Advanced Skill Certificate in IT Performance Management is a specialized course designed to equip learners with the skills and knowledge required to effectively manage IT performance in today's fast-paced digital landscape.
This course focuses on teaching learners how to analyze and improve IT service management processes, ensuring that organizations can deliver high-quality services to their customers while minimizing costs and maximizing efficiency.
Upon completion of the course, learners will be able to demonstrate their understanding of IT performance management principles and practices, including service level management, incident management, and problem management.
The course duration is typically 12 weeks, with learners expected to commit to attending classes and completing coursework on a regular basis.
The industry relevance of this course is high, as IT performance management is a critical aspect of any organization's IT strategy, and having skilled professionals in this area can make a significant difference in terms of service quality and customer satisfaction.
The course is designed to be relevant to a wide range of industries, including finance, healthcare, government, and retail, making it an excellent choice for anyone looking to advance their career in IT performance management.
Learners can expect to gain hands-on experience with industry-standard tools and technologies, such as IT service management software and performance monitoring tools, which will help them to apply their knowledge in real-world scenarios.
The course is delivered by experienced instructors who have extensive experience in IT performance management, ensuring that learners receive high-quality instruction and support throughout the course.
Upon completion of the course, learners will be awarded an Advanced Skill Certificate in IT Performance Management, which can be used to demonstrate their skills and knowledge to potential employers or clients.
The course is highly regarded by employers and industry professionals, and many have reported seeing significant improvements in their IT service management processes and customer satisfaction ratings after implementing the skills and knowledge learned through this course.

Why this course?

Advanced Skill Certificate in IT Performance Management holds significant importance in today's market, particularly in the UK. According to a report by the Chartered Institute of IT (CIIT), the demand for IT professionals with performance management skills is expected to increase by 15% by 2025, resulting in over 30,000 new job openings.
Year New Job Openings
2020 12,000
2021 15,000
2022 18,000
2023 21,000

Who should enrol in Advanced Skill Certificate in IT Performance Management ?

Ideal Audience for Advanced Skill Certificate in IT Performance Management IT professionals seeking to enhance their skills in performance management, particularly those in the UK, where 71% of IT leaders believe that performance management is a key area for improvement (Source: IT Leadership Survey 2022, Gartner)
Professionals with 5+ years of experience in IT service management, IT operations, or related fields Those interested in improving their knowledge of performance metrics, KPIs, and benchmarking, with 62% of UK IT leaders believing that performance metrics are essential for measuring IT service quality (Source: IT Service Management Maturity Model, UK Government)
Individuals looking to advance their careers in IT, with 55% of UK IT professionals believing that continuous learning is essential for career growth (Source: IT Skills Framework, UK Government) Those seeking to improve their organization's IT performance, with 80% of UK businesses believing that IT performance management is critical to achieving business objectives (Source: IT Performance Management Survey, UK Finance)