Advanced Skill Certificate in ICT Service Management

Wednesday, 11 February 2026 07:02:19

International applicants and their qualifications are accepted

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Overview

Overview

ICT Service Management

is a specialized field that focuses on designing, implementing, and managing IT services to meet business needs. This Advanced Skill Certificate program is designed for IT professionals who want to enhance their skills in service management, particularly in the ICT sector.

Some of the key topics covered in this program include service strategy, service design, service transition, service operation, and continuous improvement.

Service Management is a critical component of any organization's IT strategy, and this program will help learners develop the necessary skills to succeed in this field.

By completing this program, learners will gain a deeper understanding of ICT service management principles and practices, and be able to apply them in real-world scenarios.

Whether you're looking to advance your career or start a new one, this Advanced Skill Certificate in ICT Service Management is an excellent choice.

So why wait? Explore this program further and take the first step towards a successful career in ICT service management.

ICT Service Management is a highly sought-after skill that can take your career to the next level. This Advanced Skill Certificate program will equip you with the knowledge and expertise to design, deliver, and manage IT services that meet business needs. By gaining a deep understanding of service management principles, practices, and techniques, you'll be able to ICT Service Management effectively, ensuring high-quality services, improved efficiency, and increased customer satisfaction. With this certification, you'll enjoy ICT Service Management career prospects in various industries, including finance, healthcare, and government. Unique features include hands-on training, real-world case studies, and industry-recognized certification.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Continuity Management
• Service Level Management
• Incident Management
• Problem Management
• Change Management
• Release and Deployment Management
• Service Desk Management
• Capacity and Performance Management
• IT Service Quality Management
• IT Service Portfolio Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in ICT Service Management

The Advanced Skill Certificate in ICT Service Management is a comprehensive program designed to equip learners with the knowledge and skills required to manage ICT services effectively.
This certificate program focuses on the service management lifecycle, including service strategy, service design, service transition, service operation, and service evaluation.
Through this program, learners will gain a deep understanding of ICT service management principles, practices, and techniques, enabling them to apply them in real-world scenarios.
The learning outcomes of this program include the ability to analyze business requirements, design and implement ICT services, and manage service delivery to meet business needs.
The duration of the Advanced Skill Certificate in ICT Service Management program varies depending on the institution offering it, but it typically takes several months to complete.
The program is highly relevant to the IT industry, as it provides learners with the skills and knowledge required to manage ICT services in a variety of settings, including corporate, government, and non-profit organizations.
The ICT service management certification is also recognized globally, making it an attractive option for learners who want to enhance their career prospects in the IT sector.
By completing the Advanced Skill Certificate in ICT Service Management, learners can demonstrate their expertise in ICT service management and enhance their employability in the industry.
The program is also beneficial for IT professionals who want to move into management roles or start their own ICT service management businesses.
Overall, the Advanced Skill Certificate in ICT Service Management is a valuable program that provides learners with the knowledge, skills, and expertise required to succeed in the IT industry.

Why this course?

Advanced Skill Certificate in ICT Service Management holds significant importance in today's market, particularly in the UK. According to a report by the Chartered Institute of IT (BCS), the demand for ICT service management professionals is expected to increase by 10% annually, with a projected shortage of over 20,000 skilled workers by 2025.
Year Growth Rate
2020 5%
2021 7%
2022 9%
2023 10%

Who should enrol in Advanced Skill Certificate in ICT Service Management?

Ideal Audience for Advanced Skill Certificate in ICT Service Management This course is designed for IT professionals and aspiring managers who want to enhance their skills in ICT service management, particularly in the UK where the IT industry is a significant contributor to the economy.
Job Roles IT service managers, team leaders, technical specialists, and professionals looking to transition into management roles, such as those in the UK's IT sector, which employs over 900,000 people and generates £147 billion in annual revenue.
Education and Experience A bachelor's degree in a relevant field, such as computer science, information technology, or business administration, and at least 2 years of experience in ICT service management or a related field, with a strong understanding of IT service management principles and practices.
Career Benefits Upon completion of this course, learners can expect to gain a recognized Advanced Skill Certificate in ICT Service Management, enhancing their career prospects and earning potential, with median salaries in the UK ranging from £40,000 to over £80,000 depending on the role and industry.