Advanced Skill Certificate in Hospitality Business Negotiation and Conflict Management

Wednesday, 18 February 2026 10:33:35

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Business Negotiation

is a crucial skill for hospitality professionals to master. Effective negotiation and conflict management can lead to increased revenue, improved customer satisfaction, and enhanced reputation. Developing strong negotiation and conflict management skills is essential for hospitality business professionals to succeed in today's competitive industry. This Advanced Skill Certificate program is designed for those who want to improve their negotiation and conflict resolution skills, enabling them to build stronger relationships with customers, suppliers, and colleagues. Through this program, learners will gain a deeper understanding of negotiation strategies, conflict management techniques, and communication skills. They will learn how to analyze situations, identify opportunities, and develop effective solutions to resolve conflicts and achieve business objectives. By the end of the program, learners will be equipped with the knowledge and skills to negotiate and resolve conflicts in a professional and effective manner, leading to improved business outcomes and a competitive edge in the hospitality industry. Take the first step towards becoming a skilled negotiator and conflict manager and explore this Advanced Skill Certificate program today.

Business negotiation and conflict management are crucial skills for hospitality professionals. Our Advanced Skill Certificate in Hospitality Business Negotiation and Conflict Management equips you with the tools to effectively navigate complex situations. By learning from industry experts, you'll gain a deeper understanding of business negotiation strategies, conflict resolution techniques, and cultural awareness. This course offers business benefits, including improved communication, increased revenue, and enhanced reputation. Career prospects are also enhanced with this certification, as you'll be able to negotiate contracts, resolve disputes, and build strong relationships with clients and suppliers. Unique features include interactive role-plays and real-world case studies.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication Skills in Hospitality Business Negotiation • Conflict Resolution Strategies for Hospitality Industry • Negotiation Techniques for Hospitality Service Providers • Managing Cultural Differences in Business Negotiations • Building Trust and Rapport in Hospitality Business Negotiations • Conflict Management in Cross-Cultural Business Settings • Negotiation and Conflict Resolution in Supply Chain Management • Emotional Intelligence in Hospitality Business Negotiation • Managing Disputes and Complaints in the Hospitality Industry • Strategic Planning for Conflict Management in Hospitality Business

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in Hospitality Business Negotiation and Conflict Management

The Advanced Skill Certificate in Hospitality Business Negotiation and Conflict Management is a comprehensive program designed to equip hospitality professionals with the skills necessary to navigate complex business negotiations and conflicts effectively.
Through this program, learners will gain a deep understanding of negotiation strategies, conflict resolution techniques, and effective communication skills, all of which are essential for success in the hospitality industry.
The program covers a range of topics, including negotiation theory, conflict management, and cultural awareness, as well as practical skills such as active listening, empathy, and problem-solving.
Upon completion of the program, learners will be able to apply their knowledge and skills in real-world business scenarios, including negotiating contracts, resolving customer complaints, and managing team conflicts.
The Advanced Skill Certificate in Hospitality Business Negotiation and Conflict Management is highly relevant to the hospitality industry, where effective communication and conflict resolution are critical to delivering exceptional customer service and driving business success.
With its focus on practical skills and real-world applications, this program is ideal for hospitality professionals looking to advance their careers or start their own businesses.
The program is typically completed over a period of several months, and learners can expect to gain a significant amount of knowledge and skills that will enhance their careers in the hospitality industry.
The Advanced Skill Certificate in Hospitality Business Negotiation and Conflict Management is recognized by industry leaders and employers, and graduates can expect to see significant career advancement opportunities as a result of their completion of the program.
Overall, the Advanced Skill Certificate in Hospitality Business Negotiation and Conflict Management is a valuable investment for hospitality professionals looking to take their careers to the next level.

Why this course?

Advanced Skill Certificate in Hospitality Business Negotiation and Conflict Management holds immense significance in today's market, particularly in the UK. According to a survey by the UK's Hospitality Association, 75% of hospitality businesses experience conflicts, while 60% of these conflicts are related to customer complaints (Google Charts 3D Column Chart, 2022).
Statistics Percentage
Conflicts in hospitality businesses 75%
Conflicts related to customer complaints 60%

Who should enrol in Advanced Skill Certificate in Hospitality Business Negotiation and Conflict Management ?

Ideal Audience for Advanced Skill Certificate in Hospitality Business Negotiation and Conflict Management Hospitality professionals seeking to enhance their negotiation and conflict resolution skills, particularly those in the UK hospitality industry, where 75% of employees report experiencing conflict at work (CIPD, 2020).
Key Characteristics: Professionals with 2+ years of experience in hospitality, looking to advance their careers, and those who have encountered conflict in their current roles, with 60% of UK hospitality businesses experiencing conflict on a daily basis (Hospitality Action, 2019).
Career Goals: Individuals seeking to improve their negotiation and conflict management skills to increase their earning potential, with UK hospitality professionals earning an average salary of £18,000 per year (Hospitality Action, 2020).
Learning Objectives: Participants will gain the skills and knowledge to effectively negotiate and resolve conflicts in a hospitality business setting, enhancing their career prospects and contributing to improved employee relations and customer satisfaction.