Advanced Skill Certificate in Health and Social Care Crisis Communication

Sunday, 14 September 2025 14:38:40

International applicants and their qualifications are accepted

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Overview

Overview

Crisis Communication

is a vital skill in the health and social care sector, where effective communication can mean the difference between life and death.
Developing this skill can help you navigate complex crisis situations, ensuring that you communicate clearly and compassionately with patients, families, and colleagues.
This Advanced Skill Certificate program is designed for healthcare professionals who want to enhance their crisis communication skills, particularly in high-pressure situations.
Through a combination of theoretical knowledge and practical exercises, you'll learn how to assess risk, develop effective communication strategies, and manage crisis situations.
By the end of the program, you'll be equipped with the skills and confidence to communicate effectively in crisis situations, ensuring better patient outcomes and improved team performance.
Explore this program further and discover how to develop your crisis communication skills and make a positive impact in the health and social care sector.

Crisis Communication is a vital skill in the health and social care sector, and our Advanced Skill Certificate program will equip you with the expertise to navigate high-pressure situations effectively. By mastering Crisis Communication, you'll enhance your ability to respond to emergencies, manage stakeholder expectations, and maintain a positive public image. This course offers Crisis Communication training, focusing on crisis management, risk assessment, and effective communication strategies. You'll gain a deeper understanding of Crisis Communication principles, enabling you to make informed decisions in fast-paced environments. Upon completion, you'll be well-positioned for career advancement in healthcare, social care, or related fields.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Crisis Communication in Healthcare Settings • Effective Communication Strategies for Healthcare Professionals • Crisis Management in Mental Health Services • Communication in High-Pressure Situations • Crisis Communication in Social Care Services • Building Resilience in Healthcare Teams • Communication and Conflict Resolution in Crisis Situations • Crisis Communication in Diverse Communities • Developing Effective Communication Plans for Crisis Situations • Crisis Communication in the Media and Public Domain

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in Health and Social Care Crisis Communication

The Advanced Skill Certificate in Health and Social Care Crisis Communication is a specialized program designed to equip learners with the essential skills to effectively communicate during crisis situations in the health and social care sector. This course is typically offered over a period of 12-16 weeks, allowing learners to develop their knowledge and skills at a steady pace. The program is designed to be completed in a part-time or full-time capacity, making it accessible to a wide range of learners. Throughout the course, learners will develop their ability to communicate effectively in crisis situations, including verbal and non-verbal communication, active listening, and conflict resolution. They will also learn how to use crisis communication tools and strategies, such as social media and crisis management plans. The learning outcomes of this course include the ability to analyze crisis situations, develop effective communication strategies, and implement crisis communication plans. Learners will also gain an understanding of the legal and regulatory framework surrounding crisis communication in the health and social care sector. The Advanced Skill Certificate in Health and Social Care Crisis Communication is highly relevant to the health and social care industry, as crisis communication is a critical aspect of patient and service user safety. Employers in the sector recognize the importance of effective crisis communication and are looking for staff who possess the necessary skills and knowledge to respond to crisis situations. By completing this course, learners can enhance their career prospects and demonstrate their commitment to providing high-quality care and services in crisis situations. The course is also beneficial for those looking to transition into a career in crisis management or communications in the health and social care sector.

Why this course?

Advanced Skill Certificate in Health and Social Care Crisis Communication holds immense significance in today's market, particularly in the UK. The National Health Service (NHS) alone employs over 1.3 million staff, with a significant portion working in crisis communication roles. According to a report by the NHS Confederation, 75% of NHS trusts have experienced a major incident in the past year, highlighting the need for effective crisis communication.
Year Number of Major Incidents
2019-2020 64
2020-2021 73
2021-2022 81

Who should enrol in Advanced Skill Certificate in Health and Social Care Crisis Communication?

Ideal Audience for Advanced Skill Certificate in Health and Social Care Crisis Communication Healthcare professionals, social workers, and support staff working in the UK's National Health Service (NHS) and local authorities, who require effective crisis communication skills to manage high-pressure situations and respond to critical incidents.
Key Characteristics: Professionals working in crisis teams, emergency responders, and those involved in mental health and social care services, who need to communicate complex information in a clear and concise manner during critical incidents, such as mass casualties, natural disasters, or major accidents.
UK Statistics: According to the NHS, there were over 1.4 million emergency department attendances in England in 2020-21, with many of these incidents requiring effective crisis communication to manage patient care and staff well-being.
Benefits: By acquiring the Advanced Skill Certificate in Health and Social Care Crisis Communication, learners can enhance their ability to communicate effectively in high-pressure situations, reduce stress and anxiety, and improve patient outcomes, ultimately contributing to a safer and more supportive healthcare environment.