Advanced Skill Certificate in HR Conflict Mediation and Resolution Techniques

Tuesday, 17 February 2026 09:09:20

International applicants and their qualifications are accepted

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Overview

Overview

Conflict mediation and resolution are essential skills for HR professionals.

The Conflict Mediation and Resolution Techniques course is designed for HR specialists, managers, and leaders who want to resolve workplace conflicts effectively.

Learn how to analyze conflicts, identify root causes, and develop strategies to resolve them in a fair and impartial manner.

Gain practical skills in active listening, negotiation, and problem-solving to improve relationships and reduce conflict.

Develop a deeper understanding of organizational dynamics, communication styles, and cultural differences that impact conflict resolution.

Improve your ability to manage conflicts, reduce turnover, and increase employee engagement and productivity.

Take the first step towards becoming a skilled conflict mediator and resolution expert.

Conflict resolution is a vital skill in HR, and our Advanced Skill Certificate in HR Conflict Mediation and Resolution Techniques will equip you with the expertise to navigate complex workplace disputes. This comprehensive course focuses on conflict mediation and resolution techniques, teaching you how to analyze conflicts, identify root causes, and develop effective strategies for resolution. By mastering these skills, you'll enhance your career prospects in HR, become a trusted advisor to management, and improve employee engagement and productivity. Unique features include interactive case studies, expert guest lectures, and a personalized coaching session.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication Skills in Conflict Resolution
• Conflict Analysis and Assessment Techniques
• Active Listening and Empathy in Mediation
• Negotiation Strategies for Conflict Resolution
• Cultural Competence in Conflict Mediation
• Conflict Resolution Models and Frameworks
• Mediation Styles and Approaches
• Managing Power Dynamics in Conflict Resolution
• Conflict Resolution in Diverse Workplaces
• Evaluating and Improving Conflict Resolution Outcomes

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in HR Conflict Mediation and Resolution Techniques

The Advanced Skill Certificate in HR Conflict Mediation and Resolution Techniques is a specialized program designed to equip HR professionals with the skills to effectively manage conflicts and resolve disputes within the workplace.
This program focuses on teaching participants the latest techniques and strategies for conflict mediation and resolution, including active listening, negotiation, and problem-solving skills.
Upon completion of the program, participants will be able to analyze complex conflicts, identify root causes, and develop effective resolution plans to minimize the impact of conflicts on the organization.
The program is designed to be completed in a short duration of 6-8 months, with a combination of online and offline sessions, allowing participants to balance their work and personal commitments.
The Advanced Skill Certificate in HR Conflict Mediation and Resolution Techniques is highly relevant to the HR industry, as conflicts and disputes are a common occurrence in many organizations, and having the right skills and knowledge can make a significant difference in resolving them effectively.
By completing this program, participants will gain the skills and knowledge to improve their HR functions, enhance employee engagement, and reduce turnover rates, ultimately leading to increased productivity and profitability for the organization.
The program is designed to be industry-relevant, with a focus on best practices and industry standards, ensuring that participants are equipped with the latest knowledge and skills to address the complex challenges faced by HR professionals in today's fast-paced business environment.
The Advanced Skill Certificate in HR Conflict Mediation and Resolution Techniques is a valuable addition to any HR professional's skillset, providing a competitive edge in the job market and opening up new career opportunities in HR and related fields.
Upon completion of the program, participants will receive a recognized Advanced Skill Certificate, which can be added to their resume and LinkedIn profile, demonstrating their expertise in HR conflict mediation and resolution techniques.
The program is designed to be flexible, with online sessions available to accommodate different time zones and schedules, making it accessible to HR professionals from around the world.
By investing in the Advanced Skill Certificate in HR Conflict Mediation and Resolution Techniques, HR professionals can enhance their skills, knowledge, and career prospects, ultimately contributing to the success and growth of their organization.

Why this course?

Advanced Skill Certificate in HR Conflict Mediation and Resolution Techniques holds immense significance in today's market, particularly in the UK. The demand for skilled HR professionals who can effectively manage conflicts and resolve disputes is on the rise. According to a survey by the Chartered Institute of Personnel and Development (CIPD), 75% of UK employers believe that conflict resolution skills are essential for HR professionals (Source: CIPD, 2020).
Year Number of HR Professionals with Conflict Resolution Skills
2019 62%
2020 67%
2021 72%

Who should enrol in Advanced Skill Certificate in HR Conflict Mediation and Resolution Techniques ?

Ideal Audience for Advanced Skill Certificate in HR Conflict Mediation and Resolution Techniques Individuals working in HR roles, particularly those in management positions, are the primary target audience for this certificate.
Key characteristics of the ideal candidate include: A minimum of 2 years of experience in HR, with a focus on conflict resolution and employee relations. Familiarity with UK employment law, such as the Employment Rights Act 1996 and the Equality Act 2010, is also essential.
In terms of numbers, a survey by the Chartered Institute of Personnel and Development (CIPD) found that 75% of HR professionals in the UK reported experiencing conflict at work, highlighting the need for effective conflict mediation and resolution techniques. By obtaining this Advanced Skill Certificate, HR professionals can develop the skills and knowledge required to manage conflicts effectively, leading to improved employee relations, reduced turnover, and increased productivity.