Advanced Skill Certificate in Enterprise IT Service Management

Friday, 13 February 2026 07:10:09

International applicants and their qualifications are accepted

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Overview

Overview

Enterprise IT Service Management


This advanced certificate program is designed for IT professionals seeking to enhance their skills in managing IT services effectively.


Learn how to implement best practices in IT service management, including service desk management, incident management, and problem management.


Some of the key topics covered in this program include:

IT service strategy, service design, service transition, and service operation.


Gain hands-on experience with industry-leading tools and technologies, such as IT service management software and configuration management databases.


Improve your ability to analyze and resolve complex IT issues, and develop a culture of continuous improvement within your organization.


Take the first step towards becoming a certified IT service management professional and start your journey today!

Enterprise IT Service Management is a comprehensive program that equips professionals with the skills to design, implement, and manage IT service management systems. This Advanced Skill Certificate course offers key benefits such as improved service quality, increased efficiency, and enhanced customer satisfaction. Upon completion, participants can expect career prospects in senior IT roles, including service management specialist, IT service manager, and director of IT service management. Unique features of the course include real-world case studies, interactive simulations, and expert-led workshops. By mastering Enterprise IT Service Management, participants can drive business growth and stay ahead in the competitive job market.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management (ITSM)
• Service Desk Management
• Incident Management
• Problem Management
• Change Management
• Release and Deployment Management
• Service Level Management (SLM)
• Capacity and Performance Management
• IT Service Continuity Management (ITSCM)
• IT Service Validation and Testing (ITSVT)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in Enterprise IT Service Management

The Advanced Skill Certificate in Enterprise IT Service Management is a comprehensive program designed to equip learners with the knowledge and skills required to manage IT services effectively in a business environment.
This certificate program focuses on teaching learners how to design, implement, and manage IT service management systems, including service desk, incident management, problem management, and change management.
Upon completion of the program, learners will be able to demonstrate their understanding of IT service management concepts, principles, and best practices, as well as their ability to apply these concepts in a real-world setting.
The program covers a range of topics, including IT service management frameworks, service level management, capacity and performance management, and IT service continuity management.
The duration of the Advanced Skill Certificate in Enterprise IT Service Management program is typically 12 weeks, with learners required to complete a series of modules and assignments to demonstrate their knowledge and skills.
The program is highly relevant to the IT industry, with a focus on preparing learners for careers in IT service management, such as service desk manager, incident manager, or IT service manager.
Learners who complete the Advanced Skill Certificate in Enterprise IT Service Management program will gain a competitive edge in the job market, with employers seeking candidates who possess IT service management skills and knowledge.
The program is also relevant to IT professionals who want to transition into a career in IT service management, or those who want to enhance their existing skills and knowledge in this area.
Overall, the Advanced Skill Certificate in Enterprise IT Service Management is a valuable program for anyone looking to develop their IT service management skills and knowledge, and to advance their career in this field.
The program is designed to be flexible, with learners able to complete the program at their own pace, and with the option to take the program online or in a classroom setting.
The Advanced Skill Certificate in Enterprise IT Service Management is recognized by employers and industry organizations, such as the ITIL Foundation, and is a valuable addition to any learner's resume or professional profile.

Why this course?

Advanced Skill Certificate in Enterprise IT Service Management holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of IT (BCS), 75% of IT professionals in the UK believe that IT service management skills are essential for career advancement. Moreover, a report by the UK's Office for National Statistics (ONS) states that the demand for IT professionals with service management skills is expected to increase by 10% annually until 2025.
Year Percentage Increase
2019 5%
2020 8%
2021 10%
2022 12%
2023 15%

Who should enrol in Advanced Skill Certificate in Enterprise IT Service Management?

Ideal Audience for Advanced Skill Certificate in Enterprise IT Service Management IT professionals seeking to enhance their skills in IT service management, particularly those working in large enterprises, are the primary target audience for this certificate.
Key Characteristics: Professionals with at least 2 years of experience in IT service management, preferably in a large enterprise environment, with a strong understanding of ITIL (Information Technology Infrastructure Library) principles and practices.
Industry Insights: According to a report by the UK's IT industry association, 75% of IT professionals in the UK believe that IT service management is a critical component of their organization's success. This certificate is designed to equip learners with the advanced skills required to excel in this field.
Career Benefits: Upon completion of this certificate, learners can expect to gain a competitive edge in the job market, with potential career advancement opportunities in senior IT service management roles, such as Service Manager or IT Service Manager.