Advanced Skill Certificate in Emotional Intelligence in Sales

Tuesday, 17 February 2026 21:50:09

International applicants and their qualifications are accepted

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Overview

Overview

Emotional Intelligence in Sales

is a crucial skill for success in the field. It enables sales professionals to understand and manage their own emotions, as well as those of their clients, leading to more effective communication and relationship-building. Developing emotional intelligence can help you navigate complex sales situations, build trust with clients, and close deals more efficiently. This advanced skill certificate program is designed for sales professionals who want to take their skills to the next level. By learning how to recognize and manage emotions, you can improve your sales performance, reduce stress, and increase job satisfaction. The program covers topics such as self-awareness, empathy, and conflict resolution, providing you with the tools you need to succeed in high-pressure sales environments.

Take the first step towards becoming a more effective sales professional

by exploring this advanced skill certificate program. Learn how to harness the power of emotional intelligence to drive sales success and achieve your career goals.

Emotional Intelligence is the key to unlocking success in sales. This Advanced Skill Certificate program helps you develop the skills to understand and manage your emotions, as well as those of your customers, to build stronger relationships and close more deals. By learning how to emotional intelligence in sales, you'll gain a competitive edge and improve your communication, empathy, and conflict resolution skills. You'll also explore advanced techniques for managing stress, building trust, and creating a positive sales culture. With this certification, you'll be equipped to take on leadership roles and drive business growth, opening doors to new career opportunities.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Self-Awareness in Sales: Understanding Your Strengths and Weaknesses • Emotional Intelligence in Customer Interactions: Building Rapport and Trust • Effective Communication Skills for Emotional Intelligence in Sales • Managing Your Emotions in High-Pressure Sales Situations • Active Listening and Empathy in Sales Conversations • Building Strong Relationships through Emotional Intelligence in Sales • Overcoming Objections with Emotional Intelligence in Sales • Using Emotional Intelligence to Handle Rejection and Criticism • Creating a Positive Sales Environment through Emotional Intelligence • Measuring and Improving Emotional Intelligence in Sales Performance

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in Emotional Intelligence in Sales

The Advanced Skill Certificate in Emotional Intelligence in Sales is a comprehensive program designed to equip sales professionals with the necessary skills to effectively manage their emotions and build strong relationships with clients.
Through this program, learners will gain a deeper understanding of emotional intelligence and its application in sales, including self-awareness, self-regulation, motivation, empathy, and social skills.
The program covers various topics such as understanding customer needs, building rapport, and handling rejection, all of which are critical components of emotional intelligence in sales.
The duration of the program is typically 6-8 weeks, with a mix of online and offline sessions, allowing learners to balance their work and personal responsibilities.
The program is highly relevant to the sales industry, as emotional intelligence is increasingly recognized as a key differentiator in sales success.
By the end of the program, learners will be able to apply their knowledge and skills to improve their sales performance, increase customer satisfaction, and ultimately drive business growth.
The Advanced Skill Certificate in Emotional Intelligence in Sales is a valuable addition to any sales professional's skillset, providing a competitive edge in a rapidly changing market.
Industry leaders and organizations are increasingly investing in emotional intelligence training, recognizing its impact on sales performance and customer relationships.
The program is designed to be flexible and accessible, with a range of delivery options available to suit different learning styles and preferences.
By investing in this program, sales professionals can enhance their emotional intelligence, improve their sales skills, and achieve greater success in their careers.

Why this course?

Advanced Skill Certificate in Emotional Intelligence in Sales holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing, 75% of UK businesses believe that emotional intelligence is crucial for sales success. Moreover, a study by the University of Warwick found that employees with high emotional intelligence are 30% more productive and have a 25% higher job satisfaction rate.
Emotional Intelligence Skills Percentage of Importance
Self-Awareness 40%
Social Skills 30%
Empathy 20%
Adaptability 10%

Who should enrol in Advanced Skill Certificate in Emotional Intelligence in Sales ?

Ideal Audience for Advanced Skill Certificate in Emotional Intelligence in Sales Are you a sales professional looking to boost your performance and build stronger relationships with clients? Do you want to stay ahead of the competition in the UK's highly competitive sales market?
Key Characteristics: Sales professionals with 2+ years of experience, working in B2B or B2C sectors, and seeking to enhance their emotional intelligence to improve sales outcomes and customer satisfaction.
UK-Specific Statistics: According to a survey by the Chartered Institute of Marketing, 75% of UK sales professionals believe that emotional intelligence is crucial for success in their role. Additionally, a study by the University of Warwick found that sales teams with high emotional intelligence outperform those with low emotional intelligence by 25%.
Learning Objectives: Gain a deeper understanding of emotional intelligence and its application in sales, develop skills to manage emotions and build stronger relationships with clients, and enhance sales performance and customer satisfaction.