Advanced Skill Certificate in Effective Communication for Health and Social Care Managers

Friday, 29 August 2025 10:43:27

International applicants and their qualifications are accepted

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Overview

Overview

Effective Communication

is crucial for health and social care managers to deliver high-quality services and build strong relationships with patients, families, and colleagues.
Developing effective communication skills can help managers navigate complex situations, resolve conflicts, and improve patient outcomes. This Advanced Skill Certificate program is designed for experienced health and social care professionals who want to enhance their communication skills to lead and manage teams effectively.
Through a combination of theoretical knowledge and practical exercises, learners will gain the skills and confidence to communicate clearly, empathetically, and culturally sensitive.
By investing in this program, learners can improve their communication skills, enhance patient care, and advance their careers in the health and social care sector. Explore the program further to discover how effective communication can transform your practice.

Effective Communication is crucial for health and social care managers to deliver high-quality services and build strong relationships with patients, staff, and stakeholders. This Advanced Skill Certificate course equips you with the skills to communicate complex information in a clear and concise manner, ensuring better patient outcomes and staff engagement. You'll gain expertise in active listening, conflict resolution, and cultural sensitivity, as well as develop a range of communication strategies to suit different audiences. With this course, you'll enhance your career prospects and take on more senior roles, such as service manager or director of care.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication in Healthcare Settings • Building Trust and Credibility in Interpersonal Relationships • Active Listening and Empathy in Conflict Resolution • Verbal and Non-Verbal Communication in Patient Care • Cultural Competence and Communication in Diverse Populations • Communication Strategies for Challenging Behaviors • Effective Communication in Multidisciplinary Teams • Communication and Leadership in Organizational Change • Communication in Crisis Situations and High-Pressure Environments • Communication and Feedback in Performance Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in Effective Communication for Health and Social Care Managers

The Advanced Skill Certificate in Effective Communication for Health and Social Care Managers is a specialized program designed to equip professionals in the healthcare and social care sectors with the skills necessary to communicate effectively with patients, families, and colleagues. This certificate program focuses on developing the ability to communicate complex information in a clear and concise manner, taking into account the diverse needs and backgrounds of patients and families. By the end of the program, learners will be able to analyze communication needs, develop effective communication strategies, and deliver high-quality care that meets the unique needs of each individual. The program is typically completed over a period of several months, with a duration of around 12-18 months, depending on the learner's prior experience and the pace of study. The program is designed to be flexible, allowing learners to balance their studies with their work and other responsibilities. The Advanced Skill Certificate in Effective Communication for Health and Social Care Managers is highly relevant to the healthcare and social care industries, where effective communication is critical to delivering high-quality care and improving patient outcomes. By developing the skills necessary to communicate effectively, learners can improve patient satisfaction, reduce errors, and enhance the overall quality of care. The program is designed to meet the needs of health and social care managers, including those working in hospitals, clinics, community health services, and social care organizations. The program is also relevant to other professionals who work in the healthcare and social care sectors, including nurses, therapists, and support workers. Overall, the Advanced Skill Certificate in Effective Communication for Health and Social Care Managers is a valuable investment for professionals who want to develop their communication skills and improve the quality of care they deliver.

Why this course?

Effective Communication is a vital skill for health and social care managers in today's market, where clear and concise communication can make or break patient care and staff morale. According to a recent survey by the NHS, 75% of patients reported that good communication with their healthcare provider was essential to their care experience (NHS, 2022). Moreover, a study by the British Journal of Healthcare Management found that effective communication can reduce errors by up to 50% and improve patient satisfaction by up to 30% (BJHM, 2019).
Statistic Value
Patients reporting good communication with their healthcare provider 75%
Reduction in errors due to effective communication Up to 50%
Improvement in patient satisfaction due to effective communication Up to 30%

Who should enrol in Advanced Skill Certificate in Effective Communication for Health and Social Care Managers?

Effective Communication is crucial for Health and Social Care Managers
Ideal Audience: Health and Social Care Managers, particularly those in leadership roles, who oversee teams of healthcare professionals and social workers.
Key Characteristics: Professionals with 2+ years of experience in the NHS, local authorities, or voluntary sector, seeking to enhance their communication skills to improve patient outcomes and team collaboration.
UK Statistics: According to the NHS, effective communication is a key factor in reducing patient complaints and improving staff morale. In fact, a survey by the Chartered Institute of Personnel and Development found that 75% of employees in the public sector reported that effective communication was essential for their job satisfaction.