Advanced Skill Certificate in Customer Relationship Management in Innovation Strategies

Sunday, 14 September 2025 06:17:33

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) is a vital component of innovation strategies.

Developed for professionals seeking to enhance their skills in CRM, this Advanced Skill Certificate program focuses on building strong relationships with customers, identifying new business opportunities, and driving revenue growth.

Through a combination of theoretical knowledge and practical applications, learners will gain expertise in CRM tools, data analysis, and strategic planning.

By the end of the program, participants will be equipped to analyze customer needs, develop targeted marketing campaigns, and measure the effectiveness of CRM initiatives.

Whether you're looking to advance your career or start a new venture, this CRM certification is an excellent way to stay ahead in the competitive business landscape.

Explore the world of CRM and take your career to the next level – register for this Advanced Skill Certificate program today!

Customer Relationship Management is the backbone of any successful business strategy. Our Advanced Skill Certificate in Customer Relationship Management in Innovation Strategies equips you with the skills to build and maintain strong relationships with customers, driving business growth and loyalty. With this course, you'll learn how to leverage CRM systems, analyze customer data, and develop innovative strategies to stay ahead of the competition. You'll gain access to exclusive career opportunities in industries such as sales, marketing, and customer service. Unique features include personalized coaching, industry expert guest lectures, and a comprehensive project portfolio.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Customer Relationship Management (CRM) Systems •
• Innovation Strategies in Business •
• Relationship Mapping Techniques •
• Customer Journey Mapping •
• Data-Driven Decision Making •
• Customer Retention Strategies •
• Market Research Methods •
• Competitive Analysis Tools •
• Relationship Management Metrics •
• Digital Transformation in CRM

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in Customer Relationship Management in Innovation Strategies

The Advanced Skill Certificate in Customer Relationship Management in Innovation Strategies is a comprehensive program designed to equip learners with the skills necessary to drive business growth through effective customer relationship management.
This program focuses on teaching learners how to develop and implement innovative strategies to build strong customer relationships, leading to increased customer loyalty and retention.
Upon completion of the program, learners can expect to gain a deep understanding of customer relationship management principles, including market research, competitor analysis, and customer segmentation.
The program also covers advanced topics such as innovation management, product development, and service design, enabling learners to create innovative solutions that meet customer needs.
The duration of the program is typically 6-12 months, depending on the learner's prior experience and the pace of study.
The program is highly relevant to industries that rely heavily on customer relationships, such as retail, finance, and healthcare, where effective customer relationship management can lead to significant business benefits.
Learners who complete the Advanced Skill Certificate in Customer Relationship Management in Innovation Strategies can expect to gain a competitive edge in the job market, with employers seeking candidates with expertise in customer relationship management and innovation strategies.
The program is designed to be flexible, with online and part-time study options available to accommodate learners' busy schedules.
Overall, the Advanced Skill Certificate in Customer Relationship Management in Innovation Strategies is an excellent choice for individuals looking to upskill and reskill in a rapidly changing business environment.

Why this course?

Advanced Skill Certificate in Customer Relationship Management is a vital component of innovation strategies in today's market. According to a survey by the Chartered Institute of Marketing (CIM), 85% of UK businesses believe that customer relationship management (CRM) is crucial for their success. In fact, a study by the Association of British Insurers (ABI) found that 70% of UK consumers are more likely to switch to a competitor if their current provider fails to meet their expectations.
Year Percentage of Businesses Using CRM
2015 45%
2018 60%
2020 75%

Who should enrol in Advanced Skill Certificate in Customer Relationship Management in Innovation Strategies?

Customer Relationship Management (CRM) professionals are in high demand, with the UK's CRM market expected to reach £3.4 billion by 2025, growing at a CAGR of 10.3%.
Innovation Strategists who can leverage CRM to drive business growth, are particularly sought after, with 71% of UK businesses investing in CRM solutions.
Professionals with experience in digital transformation and data-driven decision making, are ideal candidates for this Advanced Skill Certificate, as they can apply CRM principles to drive innovation and growth.
Individuals with a passion for customer-centricity and a desire to stay ahead of the curve in the rapidly evolving CRM landscape, will benefit from this certification, which covers the latest innovation strategies and techniques.