Advanced Skill Certificate in Customer Relationship Management for MBA

Saturday, 05 July 2025 02:13:38

International applicants and their qualifications are accepted

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Overview

Overview

Our Advanced Skill Certificate in Customer Relationship Management for MBA is designed to equip learners with the essential knowledge and skills needed for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to enhance their expertise in customer relationship management at their own pace. With a focus on theoretical concepts and practical applications, students will gain a deep understanding of how to effectively manage customer relationships in a competitive business environment. Join us and take your career to the next level with our comprehensive and engaging course.

Enhance your expertise in customer relationship management with our Advanced Skill Certificate program designed specifically for MBA graduates. Dive deep into strategies for building and maintaining strong customer relationships, analyzing customer data to drive business decisions, and implementing effective CRM systems. Our comprehensive curriculum covers advanced topics such as customer segmentation, loyalty programs, and customer feedback management. Gain practical skills through hands-on projects and case studies, and learn from industry experts who will provide valuable insights and guidance. Elevate your career prospects and stand out in the competitive business world with this specialized certification. Enroll now to take your CRM skills to the next level!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Customer Relationship Management Strategies
• Data Analytics for Customer Relationship Management
• Customer Loyalty and Retention
• Customer Experience Management
• Social Media and CRM
• CRM Technology and Implementation
• Managing Customer Complaints and Feedback
• Sales and Marketing Integration with CRM
• CRM Metrics and Performance Measurement
• Ethical Issues in Customer Relationship Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Relationship Manager
Client Services Director
Customer Success Manager
Account Manager
CRM Analyst
Sales Operations Manager

Key facts about Advanced Skill Certificate in Customer Relationship Management for MBA

- Gain advanced skills in customer relationship management through this specialized certificate program designed for MBA students
- Learn to effectively manage customer interactions, enhance customer satisfaction, and drive business growth
- Acquire knowledge in customer retention strategies, customer analytics, and CRM technologies
- Develop critical thinking and problem-solving abilities to address real-world customer relationship challenges
- Enhance your communication and interpersonal skills to build strong customer relationships
- Industry-relevant curriculum tailored to meet the demands of the modern business environment
- Practical insights and case studies from industry experts to provide a hands-on learning experience
- Networking opportunities with professionals in the field to expand your career prospects
- Elevate your MBA with a specialized skill set in customer relationship management for a competitive edge in the job market.

Why this course?

Industry Demand Relevance
According to a survey by Glassdoor, Customer Relationship Management (CRM) skills are in high demand in the UK, with an average salary of £40,000 per year for professionals with expertise in this area. An Advanced Skill Certificate in CRM for MBA graduates can provide them with the necessary skills to excel in roles such as CRM Manager, Business Development Manager, or Sales Manager, which are crucial in today's competitive business environment.
The UK CRM software market is expected to reach £1.3 billion by 2025, indicating a growing need for professionals with advanced CRM skills. Having a specialization in CRM can give MBA graduates a competitive edge in the job market and open up opportunities for career advancement and higher earning potential.

Who should enrol in Advanced Skill Certificate in Customer Relationship Management for MBA ?

This course is designed for MBA graduates looking to enhance their skills in customer relationship management. With the UK's customer service industry growing rapidly, there is a high demand for professionals who can effectively manage customer interactions and drive business success. Statistics show that 86% of UK consumers are willing to pay more for a better customer experience, highlighting the importance of mastering customer relationship management strategies. Additionally, 73% of UK customers say that good customer service plays a crucial role in their purchasing decisions. Whether you are looking to advance your career in marketing, sales, or business development, this course will provide you with the advanced skills and knowledge needed to excel in customer relationship management. Join us and take your career to the next level in this dynamic and competitive industry.
86% of UK consumers are willing to pay more for a better customer experience
73% of UK customers say good customer service influences their purchasing decisions