Advanced Skill Certificate in CRM Strategy and Planning

Friday, 13 February 2026 17:09:50

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

CRM Strategy and Planning


Unlock the full potential of your customer relationships with our Advanced Skill Certificate in CRM Strategy and Planning. This program is designed for sales professionals and business leaders who want to develop a robust CRM strategy and drive revenue growth.

Learn how to analyze customer data, identify sales opportunities, and implement effective sales processes to maximize ROI. Our expert instructors will guide you through the latest CRM trends and best practices, ensuring you stay ahead of the competition.

By the end of this program, you'll be able to:


Develop a comprehensive CRM strategy that aligns with your business goals


Implement effective sales processes and analytics to drive revenue growth


Stay up-to-date with the latest CRM trends and best practices

Don't miss out on this opportunity to elevate your career and take your business to the next level. Explore our Advanced Skill Certificate in CRM Strategy and Planning today and discover a new way to manage your customer relationships.

CRM Strategy and Planning is a comprehensive course that equips you with the skills to develop and implement a successful CRM strategy. By mastering CRM strategy and planning, you'll gain a competitive edge in the job market and enhance your career prospects. This course offers key benefits such as improved sales performance, enhanced customer relationships, and data-driven decision making. You'll also learn about unique features of CRM software and how to integrate them into your business operations. With a strong foundation in CRM strategy and planning, you'll be well-prepared to take on leadership roles or pursue specialized careers in sales, marketing, or IT.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Customer Relationship Management (CRM) Strategy Development •
CRM System Selection and Implementation •
Data Analysis and Reporting in CRM •
Sales Forecasting and Performance Metrics •
Customer Segmentation and Profiling •
CRM Technology Integration and Interoperability •
Change Management and Adoption Strategies •
CRM Process Optimization and Automation •
Measuring CRM ROI and Return on Investment (ROI) •
CRM Governance and Compliance

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in CRM Strategy and Planning

The Advanced Skill Certificate in CRM Strategy and Planning is a comprehensive program designed to equip learners with the knowledge and skills required to develop and implement effective CRM strategies and plans.
This program focuses on teaching learners how to analyze customer data, identify business opportunities, and create tailored CRM strategies that drive business growth and customer satisfaction.
Upon completion of the program, learners can expect to gain the following learning outcomes: effective CRM strategy development, data-driven decision making, customer relationship management, business process improvement, and leadership skills.
The duration of the program is typically 12 weeks, with learners expected to dedicate around 10 hours per week to study and complete assignments.
The industry relevance of this program is high, as CRM strategies and plans are essential for businesses looking to improve customer engagement, increase sales, and reduce costs.
The program is particularly relevant for professionals working in sales, marketing, and customer service, as well as entrepreneurs and small business owners looking to develop their CRM skills.
By completing this program, learners can enhance their career prospects, improve their business acumen, and develop the skills required to succeed in today's competitive business landscape.
The Advanced Skill Certificate in CRM Strategy and Planning is a valuable investment for anyone looking to develop their CRM skills and take their business to the next level.

Why this course?

Advanced Skill Certificate in CRM Strategy and Planning is a highly sought-after credential in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing (CIM), 75% of marketers in the UK consider CRM strategy and planning to be a key component of their job (Source: CIM, 2022). This is reflected in the growing demand for professionals with expertise in CRM strategy and planning.
Year Number of Professionals with CRM Expertise
2020 45,000
2021 55,000
2022 65,000

Who should enrol in Advanced Skill Certificate in CRM Strategy and Planning?

Ideal Audience for Advanced Skill Certificate in CRM Strategy and Planning This course is designed for sales professionals, marketing teams, and business analysts in the UK who want to develop a deep understanding of CRM strategy and planning, enabling them to drive revenue growth and improve customer engagement.
Key Characteristics: - Typically have 2+ years of experience in sales, marketing, or a related field - Possess a good understanding of CRM software and its applications - Are looking to advance their careers or take on more strategic roles within their organisations - Are based in the UK, where the CRM market is highly competitive and customer expectations are high.
Career Benefits: - Develop a strategic mindset and become a key player in driving business growth - Enhance your skills in CRM implementation, configuration, and optimization - Improve your ability to analyze customer data and make data-driven decisions - Increase your earning potential, with the average salary for a CRM professional in the UK being £45,000+ per annum.