Advanced Skill Certificate in CRM Strategy Management

Thursday, 12 February 2026 15:02:38

International applicants and their qualifications are accepted

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Overview

Overview

CRM Strategy Management


Unlock the full potential of your customer relationship management system with our Advanced Skill Certificate in CRM Strategy Management. This program is designed for business professionals and marketing experts who want to master the art of creating a robust CRM strategy that drives revenue growth and customer satisfaction.

Learn how to analyze customer data, identify business opportunities, and develop targeted marketing campaigns that align with your organization's goals.


Gain hands-on experience with industry-leading CRM tools and technologies, and take your skills to the next level with our expert instructors.

Take the first step towards becoming a CRM strategy expert and start your journey today!

CRM Strategy Management is a comprehensive course that equips professionals with the skills to develop and implement effective CRM strategies. By mastering CRM Strategy Management, participants can boost sales and enhance customer relationships. The course covers key topics such as data analysis, process optimization, and technology integration. With CRM Strategy Management, participants can enhance career prospects and take on leadership roles in their organizations. Unique features of the course include interactive case studies, real-world examples, and expert guest lectures. Participants will gain a deep understanding of CRM Strategy Management and be able to apply it in their own work environments.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Customer Relationship Management (CRM) Strategy Development •
CRM System Selection and Implementation •
Data Management and Integration in CRM •
Sales Force Automation and Performance Management •
Marketing Automation and Lead Management •
Customer Service and Support in CRM •
CRM Metrics and Performance Analysis •
Change Management and CRM Adoption •
CRM Security and Data Protection •
CRM Technology Trends and Innovation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Skill Certificate in CRM Strategy Management

The Advanced Skill Certificate in CRM Strategy Management is designed to equip learners with the knowledge and skills required to develop and implement effective CRM strategies in various industries.
This program focuses on teaching learners how to analyze customer data, identify business opportunities, and create tailored CRM strategies that drive business growth and customer satisfaction.
Upon completion of the program, learners will be able to apply their knowledge and skills to develop and implement CRM strategies that align with the organization's overall business objectives.
The learning outcomes of this program include the ability to analyze customer data, identify business opportunities, and create tailored CRM strategies that drive business growth and customer satisfaction.
The duration of the program is typically 6-12 months, depending on the learner's prior experience and the pace at which they complete the coursework.
The Advanced Skill Certificate in CRM Strategy Management is highly relevant to the sales and marketing industries, as well as to organizations that rely heavily on customer relationships to drive business growth.
The program is designed to be completed in a short period of time, making it an ideal option for working professionals who want to enhance their skills and advance their careers.
The knowledge and skills gained from this program can be applied to a variety of roles, including CRM manager, sales manager, marketing manager, and business analyst.
The program is taught by experienced instructors who have extensive experience in CRM strategy management and are well-versed in the latest industry trends and best practices.
The Advanced Skill Certificate in CRM Strategy Management is a valuable addition to any professional's skill set, and can be a key differentiator in the job market.
The program is designed to be flexible and can be completed online or in a classroom setting, making it accessible to learners from all over the world.
The cost of the program varies depending on the institution and the location, but it is generally considered to be a worthwhile investment for anyone looking to enhance their skills and advance their careers.

Why this course?

Advanced Skill Certificate in CRM Strategy Management is a highly sought-after credential in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of marketers in the UK consider CRM strategy management to be a key skill for success. Moreover, a report by the Market Research Society (MRS) states that 60% of UK businesses plan to invest in CRM technology in the next two years.
UK Businesses Investing in CRM Percentage
60% Market Research Society (MRS)
75% Chartered Institute of Marketing (CIM)

Who should enrol in Advanced Skill Certificate in CRM Strategy Management?

Ideal Audience for Advanced Skill Certificate in CRM Strategy Management Professionals seeking to enhance their sales and customer service skills in the UK, with a focus on those working in industries such as finance, healthcare, and retail, are the primary target audience for this certificate.
Key Characteristics: Typically have 2-5 years of experience in sales, customer service, or a related field; possess basic knowledge of CRM software and its applications; and are looking to advance their careers or take on more senior roles.
Industry Focus: The UK's sales and customer service industries, including finance, healthcare, retail, and professional services, are key sectors for this certificate, with many organizations investing heavily in CRM strategy and implementation.
Career Benefits: Upon completion of the Advanced Skill Certificate in CRM Strategy Management, learners can expect to enhance their career prospects, increase their earning potential, and take on more senior roles within their organizations.