Advanced Skill Certificate in Business Customer Relations

Wednesday, 20 August 2025 07:17:02

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Our Advanced Skill Certificate in Business Customer Relations is designed to equip learners with the essential knowledge and skills needed to excel in today's fast-paced digital world. This course offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.

Through a comprehensive curriculum, students will gain a deep understanding of customer relations strategies, communication techniques, and problem-solving skills.

With no case studies or practicals involved, this course focuses on theoretical concepts and real-world applications, ensuring that graduates are well-prepared to succeed in the competitive business landscape.

Join us today and take your customer relations skills to the next level!

This Advanced Skill Certificate in Business Customer Relations is designed for professionals seeking to enhance their expertise in building and maintaining strong relationships with clients. Through a comprehensive curriculum, students will develop advanced communication strategies, conflict resolution techniques, and customer service best practices. The program also covers topics such as customer retention, loyalty programs, and effective complaint handling. With a focus on practical skills and real-world applications, graduates will be equipped to excel in roles that require exceptional customer relations abilities. Join us and take your business customer relations skills to the next level!

Enroll now to unlock your potential in this dynamic field.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Business Communication Strategies
• Customer Relationship Management
• Negotiation and Conflict Resolution
• Business Ethics and Professionalism
• Sales Techniques and Strategies
• Managing Difficult Customers
• Data Analysis for Customer Relations
• Building Customer Loyalty
• Social Media Marketing for Customer Engagement
• Cross-Cultural Communication in Business

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Service Manager
Client Relations Specialist
Business Development Executive
Account Manager
Customer Success Manager
Sales Support Coordinator
Client Services Coordinator

Key facts about Advanced Skill Certificate in Business Customer Relations

- Develop advanced skills in business customer relations through practical training and real-world scenarios
- Gain expertise in handling customer inquiries, complaints, and feedback effectively
- Enhance communication and interpersonal skills to build strong relationships with customers
- Learn strategies to improve customer satisfaction and loyalty, leading to increased sales and revenue
- Acquire knowledge of industry best practices and current trends in customer service
- Benefit from personalized feedback and guidance from experienced industry professionals
- Access to networking opportunities with potential employers and industry experts
- Stand out in the competitive job market with a specialized certificate in business customer relations
- Elevate your career prospects and advance in roles such as customer service manager, client relations specialist, or account manager.

Why this course?

Industry Demand Relevance
According to the UK Office for National Statistics, the service sector, including business customer relations, contributes £1.4 trillion to the UK economy. Businesses are increasingly focusing on customer satisfaction and retention to drive revenue growth. A study by PwC found that 73% of consumers consider customer experience an important factor in their purchasing decisions.
The demand for skilled professionals in customer relations is high, with an average salary of £30,000 per year in the UK. Having advanced skills in business customer relations can lead to career advancement opportunities and increased earning potential.

Who should enrol in Advanced Skill Certificate in Business Customer Relations?

This course is designed for individuals who are looking to enhance their skills in business customer relations. Whether you are a customer service representative, sales professional, or business owner, this course will provide you with the advanced knowledge and techniques needed to excel in managing customer relationships.

Over 80% of UK consumers say that customer service is a key factor in deciding whether to do business with a company.
Nearly 70% of customers are willing to spend more with companies that provide excellent customer service.
Businesses that prioritize customer experience see a revenue increase of up to 15%.

By enrolling in this course, you will learn how to effectively communicate with customers, resolve conflicts, and build long-lasting relationships that drive business success. Take your customer relations skills to the next level and stand out in today's competitive business landscape.