Advanced Skill Certificate in 12 Month MBA Customer Relationship Management

Monday, 07 July 2025 03:47:32

International applicants and their qualifications are accepted

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Overview

Overview

Our Advanced Skill Certificate in 12 Month MBA Customer Relationship Management is designed to equip learners with the essential knowledge and skills needed for success in today's dynamic digital landscape. This comprehensive program offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.
Through a curriculum focused on customer relationship management, students will gain a deep understanding of how to effectively engage with customers, build loyalty, and drive business growth.
With no case studies or practicals involved, this course is perfect for busy professionals looking to enhance their expertise in CRM. Enroll today and take your career to the next level!

Enhance your career with our Advanced Skill Certificate in 12 Month MBA Customer Relationship Management program. Dive deep into the intricacies of building and maintaining strong customer relationships through innovative strategies and cutting-edge techniques. Our comprehensive curriculum covers key topics such as customer retention, loyalty programs, and CRM software implementation. Taught by industry experts, this intensive program will equip you with the skills and knowledge needed to excel in today's competitive business landscape. Join us and take your career to the next level!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Strategic Customer Relationship Management
• Data Analytics for Customer Insights
• Customer Experience Management
• Sales and Marketing Strategies
• CRM Technology and Implementation
• Customer Retention Strategies
• Managing Customer Feedback and Complaints
• Cross-Cultural Communication in CRM
• Leadership in Customer Relationship Management
• Ethical Issues in CRM

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Relationship Manager
Sales Manager
Marketing Manager
Business Development Manager
Client Services Manager
CRM Analyst
Account Manager

Key facts about Advanced Skill Certificate in 12 Month MBA Customer Relationship Management

- Gain expertise in customer relationship management through a comprehensive 12-month MBA program
- Develop advanced skills in managing customer interactions, enhancing customer satisfaction, and driving business growth
- Learn to analyze customer data, implement effective CRM strategies, and utilize CRM software
- Acquire knowledge in customer segmentation, loyalty programs, and customer retention techniques
- Understand the importance of customer feedback, relationship building, and customer lifetime value
- Explore real-world case studies and industry best practices to apply theoretical knowledge in practical scenarios
- Benefit from industry-relevant curriculum designed to meet the demands of the modern business environment
- Enhance your career prospects in marketing, sales, consulting, or entrepreneurship with specialized CRM skills
- Join a network of professionals and experts in the field to exchange ideas and insights for continuous learning and growth
- Elevate your profile with a unique qualification that sets you apart in the competitive job market.

Why this course?

An Advanced Skill Certificate in 12 Month MBA Customer Relationship Management is crucial in meeting the growing industry demand for professionals skilled in managing customer relationships effectively. In the UK, the customer relationship management (CRM) market is projected to reach £1.3 billion by 2025, highlighting the need for qualified individuals in this field. According to a recent survey, 86% of UK businesses consider customer experience a key competitive differentiator, emphasizing the importance of CRM skills in today's market. Additionally, companies that invest in CRM see an average return of £5.60 for every £1 spent, showcasing the significant impact of effective customer relationship management on business profitability. The 12-month timeframe of this certificate program allows professionals to quickly acquire the necessary skills and knowledge to excel in CRM roles, making them highly sought after in the job market. By completing this program, individuals can enhance their career prospects and contribute to the success of businesses in the competitive UK market.
CRM Market Projection £1.3 billion by 2025
ROI on CRM Investment £5.60 for every £1 spent
Competitive Differentiator 86% of UK businesses

Who should enrol in Advanced Skill Certificate in 12 Month MBA Customer Relationship Management?

This course is designed for professionals looking to enhance their skills in Customer Relationship Management (CRM) and advance their career in the business world. Whether you are a marketing manager, sales executive, or business owner, this course will provide you with the necessary tools and knowledge to excel in the field of CRM. According to a study by Statista, the UK CRM market is expected to reach £1.3 billion by 2025, highlighting the growing demand for skilled professionals in this area. By enrolling in this course, you will be equipped with the expertise needed to thrive in this competitive market and drive business growth through effective customer management strategies. With a focus on practical applications and real-world case studies, this 12-month MBA program will help you develop a deep understanding of CRM principles and best practices. Whether you are looking to improve customer retention rates, increase sales, or enhance customer satisfaction, this course will provide you with the tools and techniques to achieve your goals. By enrolling in the Advanced Skill Certificate in 12 Month MBA Customer Relationship Management, you will be taking a crucial step towards advancing your career and staying ahead of the curve in the dynamic world of business. Don't miss this opportunity to enhance your skills and unlock new career opportunities in the exciting field of CRM.
UK CRM market size by 2025 £1.3 billion