Advanced Certificate in Service Management for BA (Hons) Business Management

Tuesday, 16 December 2025 22:24:21

International applicants and their qualifications are accepted

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Overview

Overview

Service Management

is a vital aspect of business operations, and this Advanced Certificate in Service Management for BA (Hons) Business Management course is designed to equip learners with the necessary skills to excel in this field.
Service Management involves designing, delivering, and improving services to meet customer needs. This course focuses on developing knowledge of service management principles, practices, and tools, including service strategy, service design, service transition, service operation, and service analysis.
By the end of the course, learners will gain a deep understanding of how to manage services effectively, leading to improved customer satisfaction, increased efficiency, and enhanced business performance.
If you're looking to advance your career in service management, this course is an excellent opportunity to gain the skills and knowledge required to succeed. Explore the course details and start your journey towards becoming a skilled service manager today!

Service Management is at the heart of this Advanced Certificate in Service Management for BA (Hons) Business Management, equipping you with the skills to deliver exceptional customer experiences. By mastering service management principles, you'll gain a competitive edge in the job market, with career prospects in industries such as finance, healthcare, and technology. This course offers unique features, including real-world case studies, industry-recognized certifications, and expert guest lectures. You'll develop a deep understanding of service design, operations, and strategy, enabling you to drive business growth and improve customer satisfaction.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Service Strategy
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• Service Design
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• Service Transition
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• Service Operation
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• Continual Service Improvement
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• IT Service Management (ITSM)
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• Service Level Management (SLM)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Certificate in Service Management for BA (Hons) Business Management

The Advanced Certificate in Service Management for BA (Hons) Business Management is a specialized program designed to equip students with the knowledge and skills required to excel in service management.
This program is ideal for students who have completed their undergraduate degree in Business Management and wish to gain advanced expertise in service management.
The learning outcomes of this program include understanding service management principles, developing service blueprints, and implementing service level agreements.
Students will also learn how to analyze service performance, identify areas for improvement, and develop strategies to enhance customer satisfaction.
The duration of the Advanced Certificate in Service Management for BA (Hons) Business Management is typically one year full-time or two years part-time.
This program is highly relevant to the service management industry, as it provides students with the skills and knowledge required to succeed in this field.
Service management is a critical component of many organizations, and this program will equip students with the expertise needed to manage services effectively.
The Advanced Certificate in Service Management for BA (Hons) Business Management is recognized by employers and professional bodies, such as the Service Management Professional (SMP) certification.
Graduates of this program will be able to apply their knowledge and skills in a variety of service management roles, including service manager, operations manager, and business analyst.
The program is taught by experienced academics and industry professionals, providing students with a comprehensive understanding of service management principles and practices.
The Advanced Certificate in Service Management for BA (Hons) Business Management is a valuable addition to any business management degree program, offering students a specialized area of study that is highly relevant to the service management industry.

Why this course?

Advanced Certificate in Service Management is a highly sought-after qualification for BA (Hons) Business Management students in today's market. According to a survey by the Chartered Institute of Marketing (CIM), 75% of businesses in the UK believe that service management is crucial for their success. Moreover, a report by the International Association of Service Management (IASM) states that 60% of companies in the UK have implemented service management frameworks, such as ITIL, to improve their service delivery.
Service Management Benefits Percentage of UK Businesses
Improved Customer Satisfaction 80%
Increased Efficiency 70%
Enhanced Competitiveness 90%

Who should enrol in Advanced Certificate in Service Management for BA (Hons) Business Management?

Ideal Audience for Advanced Certificate in Service Management for BA (Hons) Business Management Are you a business professional looking to enhance your skills in service management? Do you want to stay ahead of the curve in the UK's competitive job market?
Key Characteristics: You are a current undergraduate student pursuing a BA (Hons) Business Management degree, with a focus on service management. You have at least 2 years of work experience in a related field, such as operations management, customer service, or business administration.
Career Goals: You aspire to become a senior manager or consultant in service management, with a salary range of £40,000-£60,000 per annum in the UK. You want to develop expertise in areas such as service design, service operations, and service strategy.
Prerequisites: You have completed your BA (Hons) Business Management degree, with a strong foundation in business principles, management theories, and analytical skills. You have also gained relevant work experience in service management or a related field.