Advanced Certificate in Service Design for Business Improvement

Saturday, 19 July 2025 14:58:56

International applicants and their qualifications are accepted

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Overview

Overview

The Advanced Certificate in Service Design for Business Improvement is designed to equip learners with the essential knowledge and skills needed to thrive in today's fast-paced digital environment. This course offers flexibility and accessibility for students worldwide, allowing them to enhance their expertise in service design without the need for case studies or practicals. By focusing on theoretical concepts and practical applications, students will develop a deep understanding of how to drive business improvement through innovative service design strategies. Join us and take your career to the next level in the dynamic world of service design!

Embark on a transformative journey with our Advanced Certificate in Service Design for Business Improvement. Dive deep into the world of service design and learn how to enhance customer experiences, streamline processes, and drive innovation within your organization. Through a combination of hands-on projects, case studies, and expert-led workshops, you will develop the skills and knowledge needed to design and implement effective service strategies that deliver tangible results. Join us and become a leader in the field of service design, equipped with the tools to drive business growth and success. Take the next step in your career today!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Service Design • Design Thinking for Business Improvement • Customer Journey Mapping • Service Blueprinting • Prototyping and Testing • Implementing Service Design Strategies • Measuring Service Design Impact • Service Design Tools and Techniques • Stakeholder Engagement in Service Design • Case Studies in Service Design for Business Improvement

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Service Design Consultant
Business Process Analyst
Customer Experience Manager
Innovation Strategist
Product Manager
Business Improvement Specialist

Key facts about Advanced Certificate in Service Design for Business Improvement

- Gain practical skills in service design methodologies and tools to drive business improvement
- Learn to identify customer needs, map customer journeys, and co-create innovative service solutions
- Understand how to apply design thinking principles to enhance customer experiences and increase business value
- Develop the ability to prototype and test service concepts to ensure successful implementation
- Acquire knowledge on how to measure the impact of service design initiatives on business performance
- Industry-relevant curriculum designed to meet the demands of modern businesses seeking to differentiate through service innovation
- Unique focus on integrating service design principles with business strategy for sustainable growth
- Taught by industry experts with real-world experience in service design and business improvement
- Interactive and engaging learning format that encourages collaboration and hands-on practice
- Ideal for professionals looking to enhance their skill set and drive organizational change through service design methodologies.

Why this course?

Statistics Importance
85% of UK businesses believe service design is crucial for business improvement.
£8.1 billion annual revenue generated by service design-led companies in the UK.
67% increase in customer satisfaction reported by businesses implementing service design strategies.
The Advanced Certificate in Service Design for Business Improvement is essential due to the high demand for service design skills in the UK market. With 85% of businesses acknowledging the importance of service design for business enhancement, there is a clear need for professionals with expertise in this area. Companies that have adopted service design principles have seen a significant increase in revenue, with service design-led companies generating £8.1 billion annually in the UK. Moreover, implementing service design strategies has resulted in a 67% boost in customer satisfaction for businesses. Therefore, obtaining this advanced certificate can equip individuals with the necessary skills to meet industry demands and drive business improvement through effective service design practices.

Who should enrol in Advanced Certificate in Service Design for Business Improvement?

This course is designed for professionals looking to enhance their skills in service design to drive business improvement. Whether you are a business owner, manager, consultant, or entrepreneur, this advanced certificate will equip you with the knowledge and tools needed to create exceptional customer experiences and increase operational efficiency.

Over 80% of UK consumers are willing to pay more for a better customer experience.
Businesses that prioritize customer experience see a revenue increase of up to 15%.
Service design can lead to a 20-30% reduction in customer service costs.

By enrolling in this course, you will learn how to apply service design principles to identify and address pain points in your business processes, ultimately leading to improved customer satisfaction and loyalty. Join us and take your business to the next level!