Advanced Certificate in Level 3 Certificate Sales and Customer Service

Sunday, 19 October 2025 10:48:26

International applicants and their qualifications are accepted

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Overview

Overview

Level 3 Certificate Sales and Customer Service

Develop the skills to excel in sales and customer service with our Advanced Certificate program.

Designed for ambitious professionals, this course focuses on building strong relationships with customers, identifying their needs, and providing tailored solutions.

Learn how to handle objections, negotiate effectively, and close deals with confidence.

Understand the importance of active listening, empathy, and conflict resolution in delivering exceptional customer experiences.

Gain the knowledge and expertise to advance your career in sales and customer service.

Take the first step towards a successful career in sales and customer service. Explore our Advanced Certificate program today and discover a world of opportunities.

Sales professionals seeking to elevate their skills can benefit from the Advanced Certificate in Level 3 Certificate Sales and Customer Service. This comprehensive course focuses on developing essential skills in sales, customer service, and communication. By mastering sales techniques, learners will enhance their ability to build strong relationships with clients and drive revenue growth. The course also emphasizes the importance of customer service, teaching learners how to provide exceptional experiences that lead to repeat business and positive word-of-mouth. With sales career prospects on the rise, this certificate can open doors to new opportunities and career advancement.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Sales Strategies and Planning •
• Customer Relationship Management •
• Effective Communication Skills •
• Product Knowledge and Demonstration •
• Negotiation and Conflict Resolution •
• Customer Service Standards and Procedures •
• Sales and Customer Service Technology •
• Building Rapport and Trust with Customers •
• Handling Customer Complaints and Feedback

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Certificate in Level 3 Certificate Sales and Customer Service

The Advanced Certificate in Level 3 Certificate Sales and Customer Service is a comprehensive training program designed to equip learners with the essential skills required to excel in sales and customer service roles.
This program focuses on developing learners' ability to effectively communicate with customers, handle sales transactions, and provide excellent customer service.
Upon completion of the program, learners will be able to demonstrate their understanding of sales and customer service principles, including product knowledge, sales techniques, and customer relationship management.
The duration of the Advanced Certificate in Level 3 Certificate Sales and Customer Service is typically 12-16 weeks, depending on the institution offering the program.
The program is highly relevant to the sales and customer service industry, as it provides learners with the skills and knowledge required to succeed in these roles.
Learners who complete the Advanced Certificate in Level 3 Certificate Sales and Customer Service can expect to gain a competitive edge in the job market, as they will possess a recognized qualification that demonstrates their expertise in sales and customer service.
The program is also designed to be flexible, with many institutions offering part-time or online options to accommodate learners' busy schedules.
Overall, the Advanced Certificate in Level 3 Certificate Sales and Customer Service is an excellent choice for individuals looking to launch or advance their careers in sales and customer service.

Why this course?

Advanced Certificate in Level 3 Certificate Sales and Customer Service holds significant importance in today's market, particularly in the UK. According to the UK's Office for National Statistics (ONS), the sales and customer service sector employs over 2.5 million people, generating a significant portion of the country's GDP.
Industry Employment Figures (2020)
Retail Sales 1,434,000
Hospitality and Tourism 1,243,000
Business Services 1,017,000

Who should enrol in Advanced Certificate in Level 3 Certificate Sales and Customer Service?

Ideal Audience for Advanced Certificate in Level 3 Certificate Sales and Customer Service Are you a sales professional looking to enhance your skills in customer service? Do you want to increase your earning potential in the UK job market?
Demographics: Typically, our ideal learners are sales representatives, account managers, and customer service specialists working in various industries, including retail, finance, and technology. They usually have at least 1-2 years of experience in sales and customer-facing roles.
Skills and Knowledge: Our learners typically possess strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues. They also have a basic understanding of sales principles, product knowledge, and customer service best practices.
Career Goals: By completing this Advanced Certificate, learners can expect to enhance their career prospects, increase their earning potential, and move into senior sales or customer service roles. In the UK, this qualification can also lead to better job opportunities and higher salaries.