Advanced Certificate in Information Technology Service Management

Wednesday, 11 February 2026 10:50:14

International applicants and their qualifications are accepted

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Overview

Overview

Information Technology Service Management

is designed for IT professionals seeking to enhance their skills in managing IT services effectively. This advanced certificate program focuses on IT service management best practices, enabling learners to deliver high-quality services that meet business needs. Service Management is a critical aspect of IT service management, and this program covers various service management processes, including service desk, incident management, and problem management. By mastering these processes, learners can improve service delivery, reduce costs, and increase customer satisfaction. The program is ideal for IT professionals looking to advance their careers or transition into service management roles. With this advanced certificate, learners can demonstrate their expertise in IT service management and stay ahead in the competitive job market.

Explore the Advanced Certificate in Information Technology Service Management today and take the first step towards a successful career in IT service management.

Information Technology Service Management is a comprehensive program that equips students with the skills to design, implement, and manage IT services effectively. This Advanced Certificate course offers key benefits such as improved service quality, increased efficiency, and enhanced customer satisfaction. Upon completion, graduates can expect career prospects in various IT service management roles, including service desk manager, IT service manager, and cloud computing specialist. Unique features of the course include hands-on training, real-world case studies, and industry-recognized certifications. By combining theoretical knowledge with practical experience, this course provides students with a solid foundation in IT service management, preparing them for success in the industry.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Continuity Management
• IT Service Portfolio Management
• IT Service Level Management
• IT Service Desk Management
• IT Service Request Management
• IT Service Level Agreement (SLA) Management
• IT Service Transition Management
• IT Service Operation Management
• IT Service Strategy Management
• IT Service Measurement and Evaluation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Certificate in Information Technology Service Management

The Advanced Certificate in Information Technology Service Management is a specialized program designed to equip learners with the knowledge and skills required to manage IT services effectively in today's fast-paced digital landscape.
This program focuses on teaching learners how to design, implement, and deliver IT services that meet the needs of organizations, with an emphasis on service management best practices and industry standards such as ITIL (Information Technology Infrastructure Library).
Upon completion of the program, learners can expect to gain a deep understanding of IT service management principles, including service strategy, service design, service transition, service operation, and continuous improvement.
The duration of the Advanced Certificate in Information Technology Service Management program varies depending on the institution offering it, but it typically takes several months to a year to complete.
The program is highly relevant to the IT industry, as it provides learners with the skills and knowledge required to manage IT services effectively and efficiently, which is essential for organizations looking to improve their IT service delivery and reduce costs.
Learners who complete the Advanced Certificate in Information Technology Service Management program can expect to have improved their career prospects and earning potential, as well as gained a competitive edge in the job market.
The program is also highly relevant to the IT service management industry, as it provides learners with the skills and knowledge required to work in IT service management roles, such as service manager, IT consultant, and IT project manager.
Overall, the Advanced Certificate in Information Technology Service Management is a valuable program that provides learners with the knowledge and skills required to manage IT services effectively and efficiently, making it an excellent choice for individuals looking to advance their careers in the IT industry.

Why this course?

Advanced Certificate in Information Technology Service Management holds significant importance in today's market, particularly in the UK. According to a report by the Chartered Institute of Information Technology (CIIT), the demand for IT service management professionals is expected to increase by 10% annually, creating a vast number of job opportunities.
Year Number of Jobs
2020 120,000
2021 130,000
2022 140,000

Who should enrol in Advanced Certificate in Information Technology Service Management?

Ideal Audience for Advanced Certificate in Information Technology Service Management IT professionals seeking to enhance their skills in service management, particularly those working in the UK's IT industry, where 71% of organisations have experienced IT service management issues (ITIL UK).
Key Characteristics: Professionals with at least 2 years of experience in IT service management, familiar with IT service management frameworks such as ITIL, and looking to advance their careers in the UK's IT sector, where the average salary for IT service management professionals is £43,000 per annum (Indeed UK).
Career Goals: Individuals aiming to become IT service management specialists, seeking to improve their knowledge of service desk management, incident management, and problem management, and looking to take on more senior roles in the UK's IT industry, where the demand for skilled IT service management professionals is expected to grow by 10% annually (IT Skills UK).