Advanced Certificate in IT Service Management

Wednesday, 11 February 2026 19:09:27

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Management

is a vital process that ensures the delivery of high-quality IT services to organizations. This advanced certificate program is designed for IT professionals who want to enhance their skills in managing IT services effectively.

By completing this program, learners will gain a deep understanding of ITIL (Information Technology Infrastructure Library) principles and best practices, enabling them to improve service quality, reduce costs, and increase efficiency.

Some key topics covered in the program include service strategy, service design, service transition, service operation, and continuous improvement.

IT service management is not just about technical skills; it's also about soft skills like communication, problem-solving, and leadership.

Whether you're looking to advance your career or start a new one, this advanced certificate in IT service management can help you achieve your goals.

So why wait? Explore the world of IT service management today and discover a new way to deliver exceptional IT services!

IT Service Management is a vital skill in today's digital landscape, and our Advanced Certificate in IT Service Management can help you master it. This comprehensive course equips you with the knowledge and tools to deliver high-quality IT services, ensuring business continuity and customer satisfaction. By gaining expertise in service management, you'll enjoy career prospects in various industries, including finance, healthcare, and technology. Unique features of the course include hands-on training, real-world case studies, and access to industry experts. With this certificate, you'll be able to improve your job prospects and enhance your career prospects in IT service management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management (ISM)
• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement (CSI)
• Incident Management
• Problem Management
• Change Management
• Release and Deployment Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Certificate in IT Service Management

The Advanced Certificate in IT Service Management is a specialized program designed to equip learners with the knowledge and skills required to manage IT services effectively.
This program focuses on the service lifecycle, including service strategy, service design, service transition, service operation, and continuous service improvement.
Learners will gain a deep understanding of ITIL (Information Technology Infrastructure Library) best practices and how to apply them in real-world scenarios.
Upon completion, learners will be able to analyze business needs and develop effective IT service management strategies.
The program is designed to be completed in a short duration, typically 6-12 months, depending on the learner's prior experience and dedication.
The Advanced Certificate in IT Service Management is highly relevant to the IT industry, as it provides learners with the skills and knowledge required to manage IT services efficiently and effectively.
This program is ideal for IT professionals looking to advance their careers or for those who want to transition into IT service management roles.
The program's focus on industry-relevant skills and knowledge ensures that learners are well-prepared to meet the demands of the IT service management industry.
The Advanced Certificate in IT Service Management is recognized globally, and its graduates can pursue careers in various IT service management roles, including service manager, IT consultant, and technical analyst.

Why this course?

Advanced Certificate in IT Service Management holds significant importance in today's market, particularly in the UK. According to a survey by the IT Service Management Association (ITSM Academy), 75% of organizations in the UK rely on IT service management to ensure efficient operations. Moreover, a report by the UK's Office for National Statistics (ONS) states that the IT sector contributes approximately £147 billion to the UK's GDP.
UK IT Sector Contribution GDP Contribution
£147 billion 13.4% of GDP
Employment 1.3 million jobs
Growth Rate 2.5% annual growth rate

Who should enrol in Advanced Certificate in IT Service Management ?

Ideal Audience for Advanced Certificate in IT Service Management IT professionals seeking to enhance their skills in IT service management, particularly those working in the UK, where the IT industry is a significant contributor to the economy, with over 1.8 million IT and technology professionals employed, according to the UK's Office for National Statistics.
Job Roles IT service managers, service desk managers, technical support specialists, help desk technicians, and anyone looking to transition into these roles, with an average salary in the UK ranging from £35,000 to £60,000 per annum, as reported by the Chartered Institute of IT (BCS).
Education and Experience A bachelor's degree in a relevant field, such as computer science, information technology, or business administration, and at least 2-3 years of experience in IT service management, with a strong understanding of ITIL (Information Technology Infrastructure Library) principles and practices.
Career Benefits Upon completion of the Advanced Certificate in IT Service Management, learners can expect to gain a competitive edge in the job market, with opportunities for career advancement, increased earning potential, and a higher level of job satisfaction, as highlighted by a survey by the BCS.