Advanced Certificate in IT Problem Management

Tuesday, 10 February 2026 18:47:13

International applicants and their qualifications are accepted

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Overview

Overview

IT Problem Management

is a crucial aspect of any organization's IT infrastructure. Problem management ensures that IT issues are identified, assessed, and resolved efficiently, minimizing downtime and maximizing productivity.

Designed for IT professionals and support teams, this Advanced Certificate in IT Problem Management equips learners with the skills to analyze, prioritize, and resolve complex technical issues.

Through a combination of theoretical knowledge and practical exercises, learners will gain expertise in problem management methodologies, such as ITIL, and develop a structured approach to incident, problem, and change management.

By the end of this program, learners will be able to design and implement effective problem management strategies, improve incident resolution rates, and enhance overall IT service quality.

Take the first step towards becoming a proficient IT problem manager and explore this Advanced Certificate program today!

Problem Management is a critical component of IT service management, and this Advanced Certificate course will equip you with the skills to excel in this field. By mastering problem management, you'll be able to identify, analyze, and resolve complex IT issues efficiently. This course offers problem management training that covers key concepts, tools, and techniques. You'll gain hands-on experience with problem management best practices, ensuring you're up-to-date with industry standards. With this certification, you'll enjoy enhanced career prospects, including roles in IT service management, operations, and support. You'll also benefit from improved job satisfaction and increased earning potential.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Incident Management
• Problem Management
• Change Management
• Release Management
• Service Level Management
• Service Desk
• IT Service Continuity Management
• Capacity Planning
• Availability Management
• IT Service Validation and Testing

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Certificate in IT Problem Management

The Advanced Certificate in IT Problem Management is a specialized course designed to equip learners with the skills and knowledge required to effectively manage IT problems in a fast-paced and dynamic environment.
This course focuses on teaching learners how to identify, analyze, and resolve complex IT issues, ensuring minimal downtime and maximum efficiency.
Upon completion of the course, learners will be able to demonstrate their ability to apply problem management principles and techniques in a real-world setting, leading to improved IT service management and reduced costs.
The course covers a range of topics, including problem management methodologies, incident management, request fulfillment, and service level management, providing learners with a comprehensive understanding of the IT problem management lifecycle.
The duration of the course is typically 4-6 weeks, with learners expected to complete a series of assignments and projects that demonstrate their understanding of the course material.
The Advanced Certificate in IT Problem Management is highly relevant to the IT industry, as organizations seek to improve their IT service management capabilities and reduce costs.
Learners who complete the course can expect to gain a competitive edge in the job market, with many employers requiring or preferring candidates with IT problem management certifications.
The course is designed to be flexible, with learners able to complete it at their own pace and on their own schedule, making it an ideal option for working professionals and individuals with busy lifestyles.
Overall, the Advanced Certificate in IT Problem Management is a valuable investment for anyone looking to advance their career in IT or improve their organization's IT service management capabilities.

Why this course?

Advanced Certificate in IT Problem Management holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Information Technology (CIIT), 75% of IT professionals in the UK consider problem management as a critical component of their job. Moreover, a report by the UK's Office for National Statistics (ONS) states that the demand for IT professionals with problem management skills is expected to increase by 10% by 2025.
Year Number of IT Professionals
2019 150,000
2020 165,000
2021 180,000
2022 195,000
2023 210,000

Who should enrol in Advanced Certificate in IT Problem Management?

Ideal Audience for Advanced Certificate in IT Problem Management IT professionals seeking to enhance their problem management skills, particularly those in the UK, where 71% of IT teams experience frequent IT service disruptions (Source: ITSM Review)
Job Roles IT Service Managers, IT Support Specialists, Network Administrators, and System Administrators
Industry Sectors Financial Services, Healthcare, Government, and Technology
Education Level IT professionals with at least 2 years of experience and a good understanding of IT concepts
Career Benefits Improved problem management skills, enhanced career prospects, and increased earning potential