Advanced Certificate in ICT Systems and IT Service Management

Thursday, 12 February 2026 20:53:52

International applicants and their qualifications are accepted

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Overview

Overview

ICT Systems and IT Service Management


Designed for IT professionals and aspiring IT specialists, the Advanced Certificate in ICT Systems and IT Service Management equips learners with the skills to design, implement, and manage IT systems and services.


Some of the key topics covered in this program include IT service management, IT service strategy, IT service transition, IT service operation, and IT service evaluation.

Through a combination of theoretical knowledge and practical skills, learners will gain a deep understanding of how to manage IT services effectively, ensuring high-quality service delivery and improved business outcomes.


Whether you're looking to advance your career or start a new one, this Advanced Certificate in ICT Systems and IT Service Management is an excellent choice. Explore further and discover how you can transform your IT career today!

ICT Systems and IT Service Management are revolutionizing the way businesses operate. Our Advanced Certificate in ICT Systems and IT Service Management equips you with the skills to design, implement, and manage cutting-edge IT systems. You'll learn how to ICT Systems and IT Service Management principles, tools, and best practices to deliver high-quality services. With this course, you'll gain a competitive edge in the job market, with career prospects in IT service management, project coordination, and system administration. Unique features include hands-on training, industry-recognized certifications, and a supportive learning environment.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Service Management (ITSM)
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Service Desk Management
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Incident Management
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Problem Management
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Change Management
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Release and Deployment Management
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Service Level Management (SLM)
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IT Service Continuity Management
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IT Service Validation and Testing
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Service Portfolio Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Certificate in ICT Systems and IT Service Management

The Advanced Certificate in ICT Systems and IT Service Management is a comprehensive program designed to equip learners with the necessary skills and knowledge to succeed in the IT industry.
This program focuses on the practical application of IT service management principles, including service desk management, incident management, and problem management.
Upon completion, learners will be able to analyze and resolve complex IT issues, design and implement effective IT service management systems, and provide high-quality IT services to customers.
The duration of the program is typically 12-18 months, depending on the learner's prior experience and the pace of study.
Industry relevance is a key aspect of this program, as it prepares learners for in-demand roles in IT service management, such as IT service manager, service desk manager, and technical support specialist.
The program is also relevant to the ITIL (Information Technology Infrastructure Library) framework, which is widely adopted by organizations worldwide.
Learners can expect to gain hands-on experience with IT service management tools and technologies, such as service desk software, incident management software, and problem management software.
The Advanced Certificate in ICT Systems and IT Service Management is a valuable asset for anyone looking to launch or advance their career in IT service management.
By combining theoretical knowledge with practical skills, this program provides learners with a solid foundation for success in the IT industry.
Upon completion, learners will be able to demonstrate their expertise in IT service management and take on leadership roles in their organizations.
The program is designed to be flexible and accessible, with online and part-time study options available to suit different learning styles and schedules.
Overall, the Advanced Certificate in ICT Systems and IT Service Management is an excellent choice for anyone looking to develop their skills and knowledge in IT service management.

Why this course?

Advanced Certificate in ICT Systems and IT Service Management holds significant importance in today's market, particularly in the UK. According to a report by the Chartered Institute of Information Technology (CIIT), the demand for IT professionals with expertise in ICT systems and IT service management is expected to increase by 10% annually, creating a vast number of job opportunities.
Year Job Openings
2020 15,000
2021 18,000
2022 22,000

Who should enrol in Advanced Certificate in ICT Systems and IT Service Management?

Ideal Audience for Advanced Certificate in ICT Systems and IT Service Management Are you a UK-based IT professional looking to enhance your skills in ICT systems and IT service management?
Key Characteristics: You should be a UK resident with at least 2 years of experience in IT service management, preferably in a senior role.
Career Goals: You aim to progress in your IT career, taking on leadership roles in ICT systems and IT service management, and are looking for a recognized qualification to demonstrate your expertise.
Prerequisites: You should have a good understanding of IT service management principles, ICT systems, and relevant industry standards, such as ITIL.
Benefits: Upon completion, you will gain a recognized Advanced Certificate in ICT Systems and IT Service Management, enhancing your career prospects and earning potential in the UK IT industry.