Advanced Certificate in ICT Systems Troubleshooting and Support

Thursday, 12 February 2026 12:21:04

International applicants and their qualifications are accepted

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Overview

Overview

ICT Systems Troubleshooting and Support

is designed for IT professionals seeking to enhance their skills in resolving complex technical issues. This advanced certificate program focuses on teaching learners how to identify, analyze, and resolve problems in various ICT systems.
Some of the key topics covered in the course include: network troubleshooting, hardware and software troubleshooting, and advanced troubleshooting techniques. Learners will gain hands-on experience in using diagnostic tools and software to identify and resolve issues efficiently.
By completing this program, learners will be equipped with the knowledge and skills necessary to provide effective support and troubleshooting services to organizations.
Are you ready to take your ICT skills to the next level? Explore the Advanced Certificate in ICT Systems Troubleshooting and Support today and start resolving complex technical issues with confidence!

ICT Systems Troubleshooting and Support is a comprehensive course that equips learners with the skills to diagnose and resolve complex technical issues in ICT systems. By mastering ICT Systems Troubleshooting and Support, individuals can enhance their career prospects in the IT industry, particularly in roles such as help desk technician, field engineer, or technical support specialist. The course covers ICT Systems Troubleshooting and Support tools, techniques, and methodologies, including hardware and software troubleshooting, network analysis, and problem-solving strategies. With ICT Systems Troubleshooting and Support, learners can gain a competitive edge in the job market and pursue lucrative career opportunities in the field of ICT.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Troubleshooting Hardware Components
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• Understanding Network Protocols and Configurations
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• Identifying and Resolving Software Issues
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• Operating System Troubleshooting and Repair
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• Data Recovery and Backup Procedures
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• Troubleshooting and Repairing Mobile Devices
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• Cloud Computing and Virtualization
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• Cybersecurity Threats and Mitigation
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• Advanced Troubleshooting Techniques and Tools
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• Providing Effective Support and Communication

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Certificate in ICT Systems Troubleshooting and Support

The Advanced Certificate in ICT Systems Troubleshooting and Support is a comprehensive program designed to equip learners with the skills and knowledge required to diagnose and resolve complex technical issues in information and communication technology (ICT) systems. This certificate program focuses on teaching learners how to identify, analyze, and troubleshoot problems in ICT systems, including hardware, software, and network components. By the end of the program, learners will be able to develop effective solutions to technical problems, ensuring minimal downtime and maximum system availability. The duration of the Advanced Certificate in ICT Systems Troubleshooting and Support varies depending on the institution offering the program, but it typically takes several months to complete. Learners can expect to spend around 12-18 months studying part-time, with flexible scheduling options available to accommodate different learning styles and commitments. Industry relevance is a key aspect of this certificate program, as it addresses the growing demand for skilled ICT professionals who can troubleshoot and support complex systems. With the increasing reliance on technology in various sectors, including healthcare, finance, and education, the demand for ICT systems troubleshooters and support specialists is on the rise. Upon completion of the Advanced Certificate in ICT Systems Troubleshooting and Support, learners can expect to gain recognition from employers and industry organizations, opening up new career opportunities in ICT support and maintenance. The skills and knowledge gained through this program are highly transferable, making it an excellent choice for those looking to transition into a career in ICT support or advance their existing skills in this field. By investing in the Advanced Certificate in ICT Systems Troubleshooting and Support, learners can future-proof their careers and stay ahead of the curve in an industry that is constantly evolving. With its focus on practical skills and industry-relevant knowledge, this program is an excellent choice for anyone looking to launch or enhance their career in ICT systems troubleshooting and support.

Why this course?

Advanced Certificate in ICT Systems Troubleshooting and Support is a highly sought-after qualification in today's digital landscape. According to a recent survey by the UK's IT industry, 75% of employers consider ICT systems troubleshooting and support skills essential for their IT professionals (Source: IT Pro, 2022). This certification demonstrates a learner's ability to diagnose and resolve complex technical issues, making them highly valuable to organizations.
Statistic Percentage
Employers' preference for ICT systems troubleshooting and support skills 75%
Job openings for ICT systems troubleshooters in the UK 12,000+ per annum
Industry growth rate for ICT services in the UK 10% per annum

Who should enrol in Advanced Certificate in ICT Systems Troubleshooting and Support?

Ideal Audience for Advanced Certificate in ICT Systems Troubleshooting and Support Individuals seeking a career in ICT systems troubleshooting and support, particularly those working in the UK, where the demand for skilled IT professionals is high, with the UK's National Careers Service estimating a 10% growth in employment opportunities for IT technicians by 2025.
Key Characteristics: IT professionals with at least 2 years of experience in ICT systems administration, network support, or a related field, looking to enhance their skills and knowledge in troubleshooting and support, with a focus on IT service management and incident resolution.
Career Goals: To become a skilled ICT systems troubleshooter and support specialist, capable of resolving complex technical issues and providing effective support to end-users, with a potential salary range of £35,000-£50,000 per annum in the UK.
Prerequisites: A good understanding of ICT systems, network protocols, and operating systems, as well as relevant certifications, such as CompTIA A+ or Cisco CCNA, and a strong foundation in problem-solving and analytical skills.