Advanced Certificate in ICT Software Support

Wednesday, 11 February 2026 12:42:56

International applicants and their qualifications are accepted

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Overview

Overview

ICT Software Support


Gain expertise in troubleshooting and resolving technical issues with software applications.


Some of the key areas you'll learn about include:

Operating System Support, Application Installation, Configuration and Maintenance, and Network Troubleshooting.


This Advanced Certificate in ICT Software Support is designed for IT professionals and technical support specialists who want to enhance their skills in software support.


By completing this course, you'll be able to provide effective solutions to software-related problems, improve customer satisfaction, and advance your career in the field.


So why wait? Explore our Advanced Certificate in ICT Software Support today and take the first step towards becoming a skilled software support specialist!

ICT Software Support is the backbone of any organization's technology infrastructure. This Advanced Certificate course equips you with the skills to provide top-notch support, ensuring minimal downtime and maximum productivity. You'll learn to troubleshoot, configure, and maintain software applications, as well as develop strong communication and problem-solving skills. With this certification, you'll enjoy career prospects in various industries, including IT, finance, and healthcare. Unique features of the course include hands-on training, industry-recognized certifications, and a focus on emerging technologies like cloud computing and cybersecurity. By completing this course, you'll be well on your way to a rewarding career in ICT Software Support.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Operating System Fundamentals •
Computer Hardware and Peripherals •
Network Fundamentals and Protocols •
Database Management Systems •
Software Installation, Configuration and Troubleshooting •
Help Desk and Customer Support •
IT Security and Risk Management •
Cloud Computing and Virtualization •
Mobile Device Management and Support •
IT Service Management and Support

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Certificate in ICT Software Support

The Advanced Certificate in ICT Software Support is a comprehensive program designed to equip learners with the necessary skills and knowledge to provide top-notch technical support in the software industry.
This certificate program focuses on teaching learners how to troubleshoot, install, and maintain software applications, as well as provide excellent customer service.
Upon completion of the program, learners will be able to demonstrate their skills in areas such as software installation, configuration, and troubleshooting, as well as communication and problem-solving skills.
The duration of the Advanced Certificate in ICT Software Support program is typically 6-12 months, depending on the institution and the learner's prior experience.
The program is highly relevant to the software industry, as it addresses the growing demand for skilled technical support professionals.
Learners who complete the Advanced Certificate in ICT Software Support program can expect to find employment opportunities in various sectors, including IT, software development, and customer support.
The program is also beneficial for those looking to advance their careers or start their own technical support businesses.
Overall, the Advanced Certificate in ICT Software Support is an excellent choice for individuals looking to launch or enhance their careers in the software industry.

Why this course?

Advanced Certificate in ICT Software Support is a highly sought-after qualification in today's digital landscape. According to a recent survey by the UK's IT industry, 75% of employers believe that ICT software support skills are essential for success in the industry (Source: IT Skills Framework Council, 2022). This certification demonstrates a strong understanding of software applications, hardware, and networking fundamentals, making it an attractive option for professionals looking to upskill or reskill.
Statistic Value
Number of IT professionals in the UK 1.3 million
Job openings for ICT software support roles 150,000+ per year
Industry growth rate for ICT software support 10%+ per annum

Who should enrol in Advanced Certificate in ICT Software Support?

Ideal Audience for Advanced Certificate in ICT Software Support Are you a tech-savvy individual looking to enhance your career prospects in the UK's thriving IT sector?
Professionals with 2+ years of experience in ICT software support With the UK's tech industry expected to reach £250 billion by 2025, this certificate can help you stay ahead of the curve and increase your earning potential to £35,000+ per annum.
IT support specialists, software developers, and network administrators This advanced certificate is designed to equip you with the skills and knowledge required to troubleshoot, maintain, and support complex software systems, ensuring you remain competitive in the job market.
Individuals seeking career progression or a career change By acquiring the skills and expertise required for this advanced certificate, you can enhance your employability, boost your confidence, and open doors to new career opportunities in the UK's dynamic IT sector.