Advanced Certificate in CRM for Business Administration

Monday, 15 September 2025 16:19:02

International applicants and their qualifications are accepted

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Overview

Overview

CRM

is a vital tool for businesses to manage customer relationships and drive growth. This Advanced Certificate in CRM for Business Administration is designed for professionals who want to enhance their skills in customer relationship management.

Learn how to leverage CRM software to streamline sales, marketing, and customer service processes, and gain a competitive edge in the market.

Key benefits include: improved customer engagement, enhanced sales performance, and better data analysis.

Our program covers essential topics such as CRM implementation, data management, and analytics, as well as soft skills like communication and negotiation.

Whether you're looking to advance your career or start your own business, this certificate will equip you with the knowledge and skills to succeed in the world of CRM.

Take the first step towards a brighter future in business administration. Explore our Advanced Certificate in CRM for Business Administration today and discover how you can transform your career!

CRM is the backbone of any successful business administration, and our Advanced Certificate in CRM for Business Administration will equip you with the skills to harness its full potential. By mastering the art of customer relationship management, you'll gain a competitive edge in the market and unlock new career opportunities. With this course, you'll learn how to CRM systems, data analysis, and sales strategy, as well as industry-specific tools and best practices. You'll also develop essential skills in communication, problem-solving, and time management. Upon completion, you'll be ready to take on leadership roles or pursue a career in business administration, with a strong foundation in CRM principles.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Sales Force Automation
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• Customer Relationship Management (CRM) Systems
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• Contact Management and Tracking
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• Lead Generation and Qualification
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• Account Management and Analysis
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• Sales Performance Metrics and Reporting
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• CRM Integration with Other Business Systems

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Certificate in CRM for Business Administration

The Advanced Certificate in CRM for Business Administration is a specialized program designed to equip students with the skills and knowledge required to effectively utilize Customer Relationship Management (CRM) systems in a business setting.
This program focuses on teaching students how to leverage CRM technology to enhance customer engagement, improve sales performance, and increase overall business efficiency.
Upon completion of the program, students will be able to analyze customer data, develop targeted marketing strategies, and implement effective sales processes.
The learning outcomes of this program include the ability to design and implement CRM systems, analyze customer behavior, and develop data-driven business decisions.
The duration of the Advanced Certificate in CRM for Business Administration is typically 6-12 months, depending on the institution and the student's prior experience.
The program is highly relevant to the business administration industry, as it provides students with the skills and knowledge required to stay competitive in today's fast-paced business environment.
Many businesses are adopting CRM systems to improve their customer service and sales performance, making this program an attractive option for those looking to launch or advance their careers in business administration.
The Advanced Certificate in CRM for Business Administration is also relevant to the marketing and sales industries, as it provides students with the skills and knowledge required to develop targeted marketing strategies and improve sales performance.
Overall, the Advanced Certificate in CRM for Business Administration is a valuable program that provides students with the skills and knowledge required to succeed in today's business environment.

Why this course?

Advanced Certificate in CRM for Business Administration holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing (CIM), 75% of businesses in the UK use CRM software to manage customer relationships (Source: CIM, 2020). This highlights the need for professionals to possess skills in CRM implementation and management. | Industry | Number of Businesses Using CRM | | --- | --- | | Retail | 85% | | Financial Services | 80% | | Healthcare | 75% | | Manufacturing | 70% |

Who should enrol in Advanced Certificate in CRM for Business Administration?

Ideal Audience for Advanced Certificate in CRM for Business Administration Business professionals seeking to enhance their sales, marketing, and customer service skills in the UK are the primary target audience for this course.
Key Characteristics: Professionals with at least 2 years of experience in sales, marketing, or customer service roles, with a focus on the UK market, where 70% of businesses use CRM software to manage customer relationships.
Industry Focus: The course is designed for professionals working in various industries, including finance, retail, and healthcare, where CRM is essential for building strong customer relationships and driving business growth.
Learning Objectives: Upon completion of the course, learners will be able to design and implement effective CRM strategies, manage customer relationships, and analyze sales data to inform business decisions, with the potential to increase sales by up to 25% in the UK.