Advanced Certificate in CRM Systems Management

Friday, 13 February 2026 11:30:27

International applicants and their qualifications are accepted

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Overview

Overview

CRM Systems Management

is a vital skill for professionals in the business world, enabling them to effectively manage customer relationships and drive sales growth.

Our Advanced Certificate in CRM Systems Management is designed for business professionals and IT specialists who want to enhance their knowledge of CRM systems and improve their organization's customer management capabilities.

Through this program, learners will gain a deep understanding of CRM system configuration, data management, and integration with other business systems.

They will also learn how to analyze customer data, identify trends, and develop strategies to increase customer engagement and retention.

By the end of the program, learners will be equipped with the skills and knowledge needed to implement and manage a CRM system that drives business success.

So why wait? Explore our Advanced Certificate in CRM Systems Management today and take the first step towards becoming a CRM expert!

CRM Systems Management is a comprehensive course that equips you with the skills to effectively manage and utilize customer relationship management (CRM) systems. By mastering CRM Systems Management, you'll gain a deeper understanding of how to analyze customer data, optimize sales processes, and enhance overall business performance. This course offers numerous benefits, including improved sales forecasting, enhanced customer engagement, and increased productivity. With CRM Systems Management, you'll be well-positioned for a successful career in business management, with opportunities in various industries. Unique features include hands-on training, real-world case studies, and access to industry experts.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Data Management and Integration in CRM Systems •
• CRM System Configuration and Customization •
• Sales Force Automation and Forecasting •
• Customer Relationship Management (CRM) Metrics and Analysis •
• Contact Management and Lead Tracking •
• Sales Performance Management and Coaching •
• Marketing Automation and Integration with CRM •
• Data Security and Compliance in CRM Systems •
• CRM System Migration and Implementation •
• Advanced Reporting and Dashboards in CRM Systems

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Advanced Certificate in CRM Systems Management

The Advanced Certificate in CRM Systems Management is a specialized program designed to equip learners with the skills and knowledge required to effectively manage and implement Customer Relationship Management (CRM) systems in various industries. This program focuses on teaching learners how to analyze business needs, design and implement CRM systems, and manage their implementation and maintenance. By the end of the program, learners will be able to identify business opportunities, develop effective CRM strategies, and measure the success of CRM initiatives. The duration of the Advanced Certificate in CRM Systems Management program is typically 6-12 months, depending on the learner's prior experience and the pace of study. The program is designed to be flexible, allowing learners to balance their studies with work or other commitments. The industry relevance of the Advanced Certificate in CRM Systems Management is high, as CRM systems are widely used in various sectors, including sales, marketing, customer service, and finance. Learners who complete this program will be able to apply their knowledge and skills in a variety of industries, including retail, healthcare, and technology. Upon completion of the program, learners can expect to earn a recognized certification in CRM Systems Management, which can be a valuable addition to their resume and a stepping stone to advanced career opportunities. The program is also designed to prepare learners for industry-recognized certifications, such as the Certified CRM Professional (CRMPP) designation. Overall, the Advanced Certificate in CRM Systems Management is a valuable program for anyone looking to develop their skills and knowledge in CRM systems management, and to advance their career in this field.

Why this course?

Advanced Certificate in CRM Systems Management holds significant importance in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of businesses in the UK use CRM systems to manage customer relationships, with 40% of respondents citing improved sales as a key benefit. Another study by the UK's Office for National Statistics (ONS) found that the use of CRM systems is associated with a 25% increase in customer retention rates.
Industry Trends Statistics
Use of CRM systems in the UK 75%
Key benefits of CRM systems Improved sales, customer retention, and data analysis
Customer retention rates 25% increase

Who should enrol in Advanced Certificate in CRM Systems Management ?

Ideal Audience for Advanced Certificate in CRM Systems Management Are you a sales professional, marketing manager, or business analyst looking to enhance your skills in customer relationship management (CRM) systems? If so, this course is designed for you.
Key Characteristics: Typically, our ideal learners have at least 2 years of experience in sales, marketing, or a related field, with a strong understanding of business operations and technology. They are also familiar with CRM software such as Salesforce, Microsoft Dynamics, or HubSpot.
Industry Background: Our ideal learners come from various industries, including finance, healthcare, retail, and technology. In the UK, for example, a recent survey found that 75% of businesses use CRM software to manage customer interactions, with 40% of respondents citing improved sales performance as a key benefit.
Learning Objectives: By the end of this course, learners will be able to design, implement, and manage CRM systems that drive business growth and customer satisfaction. They will also gain expertise in data analysis, reporting, and process optimization.