Advanced Certificate in 360 Degree Customer View

Monday, 07 July 2025 09:08:19

International applicants and their qualifications are accepted

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Overview

Overview

Our Advanced Certificate in 360 Degree Customer View is designed to equip learners with the essential knowledge and skills needed to thrive in today's dynamic digital landscape. This course offers flexibility and accessibility for students worldwide, allowing them to study at their own pace and convenience.

Through a comprehensive curriculum, students will gain a deep understanding of how to create a holistic view of customers across all touchpoints.

With no case studies or practicals involved, this course focuses on theoretical concepts and practical applications, ensuring that graduates are well-prepared to succeed in the competitive world of customer-centric marketing.

This Advanced Certificate in 360 Degree Customer View offers a comprehensive understanding of customer behavior and preferences through a holistic approach. Dive deep into data analytics, customer segmentation, and personalized marketing strategies to create a seamless customer experience. Gain insights into customer journey mapping, sentiment analysis, and predictive modeling to enhance customer satisfaction and loyalty. Develop advanced skills in CRM systems, data visualization tools, and customer feedback mechanisms to optimize business performance. Elevate your marketing strategies and drive business growth by mastering the art of understanding and engaging with customers from all angles. Join us on this transformative journey today!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Customer Relationship Management • Data Analytics for Customer Insights • Customer Segmentation Strategies • Implementing Customer Data Platforms • Customer Journey Mapping • Personalization and Targeting Techniques • Customer Feedback and Satisfaction Measurement • Omnichannel Marketing Strategies • Customer Retention and Loyalty Programs • Ethical Considerations in Customer Data Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Insights Analyst
Customer Experience Manager
CRM Specialist
Marketing Automation Specialist
Data Analyst
Customer Relationship Manager

Key facts about Advanced Certificate in 360 Degree Customer View

- Gain a comprehensive understanding of customer behavior and preferences through the Advanced Certificate in 360 Degree Customer View
- Learn to integrate data from various touchpoints to create a holistic view of customers
- Develop skills in analyzing customer data to drive personalized marketing strategies and enhance customer experience
- Acquire knowledge on implementing technology solutions for effective customer relationship management
- Industry-relevant curriculum designed to meet the demands of modern businesses
- Practical insights and case studies from industry experts to enhance learning
- Unique focus on leveraging data analytics for a complete customer view
- Equip yourself with the tools to stay competitive in the dynamic business landscape
- Elevate your career prospects by mastering the art of understanding and engaging customers effectively
- Join a community of professionals dedicated to enhancing customer-centric practices
- Are you ready to unlock the power of customer insights and drive business growth?

Why this course?

An Advanced Certificate in 360 Degree Customer View is crucial in today's competitive business landscape as it provides professionals with the skills to understand and analyze customer data comprehensively. This certification is in high demand across industries as businesses strive to enhance customer experience and drive revenue growth through personalized marketing strategies. According to a study by Salesforce, companies that excel in providing a 360-degree view of their customers experience a 23% increase in customer satisfaction and a 22% increase in cross-selling and upselling opportunities. In the UK market, businesses are increasingly investing in customer-centric approaches, with the customer experience management market expected to reach £1.3 billion by 2025. The table below highlights the importance of an Advanced Certificate in 360 Degree Customer View in meeting industry demands and staying competitive in the market: | Statistics | Importance | |------------------------------------------|---------------------------------------------------------------------------| | 23% increase in customer satisfaction | Enhances customer experience and loyalty | | 22% increase in cross-selling opportunities | Drives revenue growth through personalized marketing strategies | | £1.3 billion market size by 2025 | Demonstrates the growing importance of customer experience management |

Who should enrol in Advanced Certificate in 360 Degree Customer View?

This course is designed for professionals in the UK who are looking to enhance their understanding of customer data and analytics. Whether you work in marketing, sales, customer service, or data analysis, this course will provide you with the advanced skills needed to create a comprehensive 360-degree view of your customers.

Over 80% of UK consumers expect personalized experiences from brands Enhance your ability to deliver personalized customer experiences
Only 30% of UK businesses are effectively using customer data for decision-making Learn how to leverage customer data to drive strategic decisions
UK companies lose an estimated £12 billion annually due to poor customer experiences Reduce revenue loss by improving customer satisfaction and loyalty

By enrolling in the Advanced Certificate in 360 Degree Customer View, you will gain the knowledge and skills necessary to stay ahead in today's competitive market and drive business growth through a deeper understanding of your customers.