16. Professional Certificate in IT Service Management and ISO Standards

Monday, 16 February 2026 21:55:00

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Management

is a crucial aspect of modern business operations, ensuring the delivery of high-quality services to customers.

Our Professional Certificate in IT Service Management and ISO Standards is designed for IT professionals and service managers who want to enhance their skills and knowledge in managing IT services that meet international standards.

Some of the key topics covered in this course include: IT service strategy, service design, service transition, service operation, and continuous improvement.

By the end of this course, learners will gain a comprehensive understanding of IT service management principles and practices, as well as the ability to apply them in real-world scenarios.

Whether you're looking to advance your career or start a new one, this course is an excellent opportunity to develop the skills and expertise needed to succeed in the IT service management field.

So why wait? Explore our Professional Certificate in IT Service Management and ISO Standards today and take the first step towards a successful career in IT service management.

IT Service Management is at the heart of this Professional Certificate, equipping you with the skills to deliver high-quality services and meet the demands of a rapidly changing business landscape. By mastering ISO Standards, you'll be able to streamline processes, improve efficiency, and enhance customer satisfaction. This course offers IT Service Management training, covering key topics such as service desk management, incident and problem management, and change management. With IT Service Management expertise, you'll enjoy improved career prospects, increased earning potential, and the ability to work in a variety of industries.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• ITIL Foundation Certificate in IT Service Management
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• ISO 9001 Quality Management System
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• ISO 20000 IT Service Management System
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• Service Level Management (SLM)
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• Incident Management
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• Problem Management
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• Change Management
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• Release and Deployment Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about 16. Professional Certificate in IT Service Management and ISO Standards

The Professional Certificate in IT Service Management and ISO Standards is a comprehensive program designed to equip learners with the knowledge and skills required to manage IT services effectively, aligning with international best practices and standards. This program focuses on the application of ISO 20000, the international standard for IT service management, and other relevant standards, enabling learners to understand the importance of service management in today's digital landscape. By the end of the program, learners will be able to demonstrate their ability to plan, deliver, and improve IT services, ensuring alignment with industry standards and best practices. The duration of the Professional Certificate in IT Service Management and ISO Standards is typically 12 weeks, with a flexible learning schedule that allows learners to balance their studies with work or other commitments. This program is ideal for IT professionals, project managers, and business analysts who want to enhance their skills and knowledge in IT service management and ISO standards. The program covers a range of topics, including service strategy, service design, service transition, service operation, and continuous improvement, as well as the application of ISO 20000 and other relevant standards. Learners will also gain practical experience through case studies, group discussions, and project-based assignments. The Professional Certificate in IT Service Management and ISO Standards is highly relevant to the IT industry, with a strong focus on the application of international standards and best practices. This program is recognized by employers and industry leaders, and can be a valuable addition to a learner's resume or CV.

Why this course?

16. Professional Certificate in IT Service Management and ISO Standards holds significant importance in today's market, particularly in the UK. The UK's IT industry is a significant contributor to its economy, with a projected value of £1.8 trillion by 2025. To stay competitive, IT professionals and organizations must adhere to international standards, such as ISO 20000, which is widely adopted in the UK.
Year Number of IT Service Management Certifications
2015 15,000
2018 25,000
2020 35,000

Who should enrol in 16. Professional Certificate in IT Service Management and ISO Standards?

Ideal Audience for 16. Professional Certificate in IT Service Management and ISO Standards Professionals seeking to enhance their IT service management skills, particularly those in the UK, where 71% of organisations use ISO 27001 for information security management (Source: BCS).
Key Characteristics: IT professionals, service managers, and those interested in pursuing a career in IT service management, with a focus on UK-based organisations.
Career Goals: To gain knowledge and skills in IT service management, improve job prospects, and increase earning potential, with an average salary increase of 15% in the UK (Source: BCS).
Prerequisites: No prior experience required, but a basic understanding of IT concepts and terminology is beneficial.