Professional Undergraduate Programme in Skills for Working in BusinessAdministration and Customer Service Industries

Professional Undergraduate Programme in Skills for Working in BusinessAdministration and Customer Service Industries

Thursday, 10 September 2026 12:27:36

International applicants and their qualifications are accepted

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Quick answer

This course equips you with essential skills for working in business administration and customer service industries, making it ideal for those looking to enhance their administrative expertise or kickstart a career in these fields. Delivered 100% online by the London School of International Business, the programme can be completed in just one month, offering a quick way to boost your professional profile.

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Overview

Overview

Business administration is an essential field that underpins the success of modern businesses. The Professional Undergraduate Programme in Skills for Working in Business Administration and Customer Service Industries equips learners with practical skills and knowledge necessary to thrive in customer service and business operations roles. This programme covers a range of topics including customer service, team management, marketing, finance, and human resources. It is ideal for those looking to enter the business administration or customer service sectors, as well as individuals seeking career advancement within these fields.

Estimated UK learner demand
Estimated UK learners — Illustrative UK estimates — not official enrolment

Content updated: 17 August 2026

Upon completion of this programme, learners will be able to:

Apply customer service principles and practices effectively in a business environment.
Develop skills in team management and leadership for operational excellence.
Understand the fundamentals of marketing and financial analysis in business administration.
Manage human resources efficiently within organizational frameworks.
Utilize industry-standard software tools for business operations and administration.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

  • Communication Skills for Effective Teamwork
  • Business Etiquette and Professional Manners
  • Time Management and Productivity Techniques
  • Customer Service Skills and Strategies
  • Conflict Resolution and Negotiation
  • Data Analysis and Interpretation for Business Decisions
  • Marketing Principles and Practices
  • Financial Literacy and Management
  • Human Resource Management and Development
  • Business Planning and Strategy Development

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

1 month (Fast-track mode) - £140

2 months (Standard mode) - £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Graduates of the Professional Undergraduate Programme in Skills for Working in Business Administration and Customer Service Industries are well-prepared to enter a variety of roles across different sectors. These graduates can find opportunities as customer service representatives, business administrators, operations coordinators, or human resources specialists. The programme offers comprehensive training that enhances employability and career progression.

Industry role distribution
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Key facts about Professional Undergraduate Programme in Skills for Working in BusinessAdministration and Customer Service Industries

The Professional Undergraduate Programme in Skills for Working in Business Administration and Customer Service Industries is a short course offered by London School of International Business. It is designed to equip students with essential skills for success in the business administration and customer service sectors.

  • Award: Diploma
  • Level: N/A
  • Duration: 1 month (Fast-track mode) / 2 months (Standard mode)
  • Fee: £140 (Fast-track mode), £90 (Standard mode)
  • Online/flexible study: Yes
  • Awarding body: London School of International Business
  • Credits: N/A
  • Study benefits: Flexible learning options, comprehensive course materials, and industry-relevant content.

Why this course?

The Professional Undergraduate Programme in Skills for Working in Business Administration and Customer Service Industries is crucial for professionals looking to enhance their skills or change careers. According to the Chartered Institute of Personnel and Development (CIPD), 75% of employers in the UK believe that employees need to develop new skills to remain employable, underscoring the importance of continuous learning. This programme provides learners with the practical knowledge and hands-on experience needed to excel in customer service and business administration roles.

Estimated learner demand
Illustrative UK estimates for this subject — not official enrolment
YearEstimated UK learners
2026120,000
2027140,000

Who should enrol in Professional Undergraduate Programme in Skills for Working in BusinessAdministration and Customer Service Industries?

The Professional Undergraduate Programme in Skills for Working in Business Administration and Customer Service Industries is ideal for individuals seeking a career change or advancement in the business administration and customer service sectors. This programme is suitable for both new entrants to the field as well as experienced professionals looking to upgrade their skills.

  • Backgrounds: Fresh graduates, mid-career professionals, entrepreneurs
  • Roles: Customer service representative, business administrator, operations coordinator
  • Career stages: Entry-level, mid-management
  • Prior experience: No prior experience required; suitable for those with some experience in similar roles