Undergraduate Programme in Skills for Working in BusinessAdministration and Customer Service Industries

Friday, 20 February 2026 08:56:03

International applicants and their qualifications are accepted

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Overview

Overview

Business Administration

is a vital component of the modern business landscape, and the Skills for Working in Business Administration and Customer Service Industries undergraduate programme is designed to equip students with the necessary skills to succeed in this field.

Developed with the needs of the industry in mind, this programme focuses on teaching students the essential skills required to excel in business administration and customer service roles.

Through a combination of theoretical and practical learning, students will gain a deep understanding of business principles, customer service techniques, and industry-specific skills.

By the end of the programme, students will be equipped with the knowledge and skills to secure employment in a business administration or customer service role.

So why not explore this programme further and discover how it can help you launch your career in business administration and customer service?

BusinessAdministration is the foundation of a successful career in customer-facing industries. Our Undergraduate Programme in Skills for Working in BusinessAdministration and Customer Service Industries equips you with the essential skills to excel in this field. You'll gain hands-on experience in areas like customer service, team management, and business operations. With a strong focus on practical learning, you'll develop valuable skills in communication, problem-solving, and time management. Upon graduation, you can expect businessadministration career opportunities in various sectors, including retail, hospitality, and finance. Our programme also offers a unique chance to specialize in areas like human resources and marketing.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Communication Skills for Effective Customer Service
• Business Etiquette and Professionalism
• Time Management and Productivity in a Fast-Paced Work Environment
• Customer Relationship Management (CRM) Systems
• Conflict Resolution and Negotiation Techniques
• Data Analysis and Interpretation for Business Decision Making
• Marketing Principles and Strategies for Customer Acquisition
• Sales Techniques and Strategies for Building Customer Loyalty
• Human Resources Management and Employee Relations
• Business Planning and Strategic Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Undergraduate Programme in Skills for Working in BusinessAdministration and Customer Service Industries

The Undergraduate Programme in Skills for Working in Business Administration and Customer Service Industries is designed to equip students with the necessary skills to succeed in the dynamic and competitive business administration and customer service industries.
This programme focuses on developing students' skills in areas such as business administration, customer service, marketing, finance, and human resources, which are highly valued by employers in these industries.
Upon completion of the programme, students will be able to apply their knowledge and skills to real-world business scenarios, making them attractive candidates for employment in business administration and customer service roles.
The programme is typically completed over a period of three years, with students attending classes and participating in various extracurricular activities that foster their skills and knowledge.
The programme's curriculum is designed to be industry-relevant, with a strong emphasis on practical skills and hands-on experience. This ensures that graduates are well-prepared to enter the workforce and make a positive impact in the business administration and customer service industries.
The programme's learning outcomes include the ability to analyze business problems, develop effective solutions, and communicate with stakeholders effectively.
Graduates of this programme can expect to secure employment in a variety of roles, including business administration, customer service, marketing, and human resources, both within and outside the UK.
The programme's industry relevance is further enhanced by its partnerships with local businesses and organizations, which provide students with opportunities for internships, placements, and networking.
Overall, the Undergraduate Programme in Skills for Working in Business Administration and Customer Service Industries is an excellent choice for students who are passionate about business administration and customer service, and want to launch a successful career in these fields.

Why this course?

Skills for Working in Business Administration and Customer Service Industries are highly valued in today's market, with the UK job market expecting a significant increase in demand for professionals with these skills. According to a report by the Chartered Institute of Personnel and Development (CIPD), the number of jobs in the UK's customer service sector is expected to grow by 10% by 2024, with a corresponding increase in demand for skills such as communication, problem-solving, and time management.
Skills Percentage Growth
Communication 12%
Problem-Solving 15%
Time Management 10%

Who should enrol in Undergraduate Programme in Skills for Working in BusinessAdministration and Customer Service Industries?

Primary Keyword: Business Administration Ideal Audience
Individuals seeking a career in business administration, customer service, or related fields, particularly those in the UK, are the ideal candidates for this programme. Key characteristics include:
- Recent school leavers or those looking to transition into a new career - Those with a strong interest in business, customer service, or a related field
- Individuals with GCSEs or equivalent qualifications, or those who have completed A-levels or equivalent - Those who wish to develop skills in areas such as communication, teamwork, and problem-solving
- People from diverse backgrounds, including those from underrepresented groups, are encouraged to apply - The programme is designed to be accessible and inclusive, with support available for those who require it