Professional Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

Friday, 20 February 2026 23:22:56

International applicants and their qualifications are accepted

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Overview

Overview

Business Administration

is a vital component of many industries, and having the right skills is essential for success.

The Professional Certificate in Skills for Working in Business Administration and Customer Service Industries is designed for individuals who want to develop the skills needed to excel in these fields.

Gain a competitive edge in the job market with this certificate, which covers topics such as customer service, communication, and business operations.

Learn from experienced instructors and apply your knowledge in a real-world setting.

Enhance your career prospects and take your career to the next level with this valuable certification.

Explore this opportunity further and discover how it can benefit your professional growth.

BusinessAdministration and customer service industries are booming, and a Professional Certificate in Skills for Working in these fields can give you a competitive edge. This course is designed to equip you with the essential skills to succeed in a dynamic work environment. You'll learn how to provide exceptional customer service, manage administrative tasks, and work effectively in a team. With this certificate, you can expect career prospects in various industries, including retail, hospitality, and finance. Unique features of the course include interactive modules, real-world case studies, and a mentorship program to guide you throughout your journey.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Effective Communication Skills
• Time Management and Organization
• Customer Relationship Management
• Business Etiquette and Protocol
• Conflict Resolution and Negotiation
• Data Entry and Record Keeping
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Customer Service Standards and Procedures
• Business Writing and Presentation
• Sales and Customer Service Strategies

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Skills for Working in BusinessAdministration and Customer Service Industries

The Professional Certificate in Skills for Working in Business Administration and Customer Service Industries is a comprehensive program designed to equip learners with the necessary skills to excel in these fields.
This certificate program focuses on developing essential skills such as communication, teamwork, time management, and problem-solving, which are highly valued in business administration and customer service industries.
Upon completion of the program, learners can expect to gain a deeper understanding of business administration principles, including human resources management, marketing, and finance.
The program also covers customer service skills, including conflict resolution, customer relationship management, and sales techniques.
The duration of the Professional Certificate in Skills for Working in Business Administration and Customer Service Industries is typically 6-12 months, depending on the learner's prior experience and the pace of study.
The program is highly relevant to the business administration and customer service industries, as it provides learners with the skills and knowledge required to succeed in these fields.
Learners who complete the program can expect to increase their earning potential and advance their careers in business administration and customer service.
The Professional Certificate in Skills for Working in Business Administration and Customer Service Industries is offered by various institutions and organizations, including online learning platforms and vocational schools.
The program is designed to be flexible and accessible, with learners able to study at their own pace and on their own schedule.
Overall, the Professional Certificate in Skills for Working in Business Administration and Customer Service Industries is an excellent choice for individuals looking to launch or advance their careers in these fields.

Why this course?

Professional Certificate in Skills for Working in Business Administration and Customer Service Industries holds immense significance in today's market. According to a recent survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers in the UK believe that employees with skills in business administration and customer service are more likely to be successful in their roles. Moreover, a report by the Office for National Statistics (ONS) states that the number of employees working in customer service roles has increased by 12% since 2019, with an estimated 2.5 million people employed in this sector.
Statistic Percentage/Number
Employers' confidence in employees with business administration skills 75%
Increase in customer service employees since 2019 12%
Number of employees working in customer service roles 2.5 million

Who should enrol in Professional Certificate in Skills for Working in BusinessAdministration and Customer Service Industries?

Individuals seeking to upskill in Business Administration and Customer Service industries are ideal candidates for the Professional Certificate in Skills for Working in Business Administration and Customer Service Industries.
With over 4.9 million people employed in the Customer Service sector in the UK alone, this certificate can help you stand out in a competitive job market. According to a report by the Chartered Institute of Personnel and Development, 75% of employers believe that skills training is essential for employee development, making this certificate a valuable investment for your career.
Those interested in pursuing a career in Business Administration, Customer Service, or related fields will benefit from the knowledge and skills gained through this certificate. With the ability to enhance your employability and increase your earning potential, this Professional Certificate is an excellent choice for anyone looking to advance their career in the Business Administration and Customer Service industries.

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